I'm trying to re DOWNLOAD Photoshop and Lightroom.  They are both under my products but the order history is empty with no download option.

Similar Questions

• Hey there! IM from Argentina and im trying to buy Creative Cloud for photographers (including Photoshop and Lightroom). It costs 49 Argentine pesos, but when I confirm the transaction it tells me that the cost is 12 euros. Any solution?

  Hey there! IM from Argentina and im trying to buy Creative Cloud for photographers (including Photoshop and Lightroom). It costs 49 Argentine pesos, but when I confirm the transaction it tells me that the cost is 12 euros. Any solution?

  Hello

  See pricing and membership creative cloud plans | Adobe Creative Cloud for plans and prices.

  Otherwise, you can contact adobe sales for the same thing.

  Contact us | Adobe

  Kind regards

  Sheena

• I am a new Member of cloud, try to install Photoshop and Lightroom, they arrive at 84%, then try again (6) comes after several retrys it never went from 84%, due to the failure of the optional components loading!

  can someone please help?

  Hello

  Restart the system and try again.

  You can also check out the link below.

  Errors ' Exit Code: 6, "" Exit Code: 7 "|"» CS5, CS5.5

  I hope this helps.

  Kind regards

  Vivet

• Plug iMac 27 inches 5 k for Photoshop and Lightroom

  Hi all

  I am a hobby photographer (has a Nikon D750) and I am interested in buying an iMac 27 inches 5 k for Lightroom and Photoshop. What configuration should I I look for reasonable (works smoothly 95% of the time) performance? Usually I update every 3-4 years max, so I want to be a bit future proof without excessive spending that I don't know that there is something even better in 2018-2019. I currently own a 2011 basic configuration end 13 inch, Macbook Pro and other than the magnificent 5 k screen, it's only the performance of Photoshop and Lightroom that are really convince me to level because it is still a great everyday task computer.

  See you soon,.

  Emma

  Minimum requirements of Photoshop for Mac > https://helpx.adobe.com/photoshop/system-requirements.html

  For Lightroom > https://helpx.adobe.com/lightroom/system-requirements.html

• My creative cloud subscription does not work, photoshop and lightroom always tells me to connect.

  My creative cloud subscription does not work, photoshop and lightroom always tells me to connect.

  The only way to start any program is by activating the 30 day trial.

  After 30 days the software is disabled. Is something wrong with my account?

  Thanks for the help!

  The crew of support for Adobe has solved it for me.

  If anyone else has this problem, try the following.

  1 disconnect from creative cloud.

  2. close all applications from creative cloud of the Task Manager.

  3. delete all the files in the following folders

  C:\ProgramData\Adobe\SLStore

  C:\Program Files (x 86) \Common Files\Adobe\SLCache

  4 start creative cloud and connect.

• I am trying to download Photoshop and that is, I am under an operating system that photoshop no longer supports. What should I do about it? Thank you.

  I am trying to download Photoshop and that is, I am under an operating system that photoshop no longer supports. What should I do about it? Thank you.

  Hello

  Please see system requirements | Photoshop

  Hope that helps!

  Kind regards

  Sheena

• I have the plan of photography with photoshop and Lightroom 5. I tried to open a catalog I had created it said the photographs were again for the Lightroom I. I have a Mac and downloaded Didier, thinking I would get a new update of lightroom.

  I have the plan of photography with photoshop and Lightroom 5. I tried to open a catalog I had created it said the photographs were again for the Lightroom I. I have a Mac and downloaded Didier, thinking I would get a new update of lightroom. It did not. Should I expect Lightroom cc and extra cost that would be for me?

  Please open the app creative cloud on your computer and the gpo tot app tab. If you are not able to see the Lightroom CC listed, sign out and sign in the creative cloud.

  Here is the screenshot for how you can download the application from the creative cloud

  

  Thank you

• I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  Hello

  Make sure that you are connected to ID Adobe Correct.

  For more information, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Hope this helps!

• Massive problems downloading CC of Photoshop and Lightroom CC

  After about one day trying to get creative cloud desktop downloader to install completely CC Photoshop and Lightroom, I came to the conclusion, creative Office Cloud is complete crap! installation hangs, doesn't give me any errors. Have tried everything suggested in the previous topics on the issue. If I pay for it, an application should NOT GIVE ME PRESENTS a LOT of FRUSTRATION.

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• I bought photoshop and lightroom, and I can't download them PLS HELP!

  I bought photoshop and lightroom two days ago and I tried to download them since, but every time I try an error message appears, saying that I need to contact support

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• You receive an error when downloading Photoshop and Lightroom

  I recently had the trial version of Photoshop, and today I bought the package of photography for students which includes CC Photoshop and Lightroom.

  Well now, I can't even Photoshop CC to download. When that happens, I get an error message indicating that a patch could not be downloaded, and when Photoshop opens, he also said that it is in test mode, when I bought the subscription and received the receipt by e-mail. For the same to happen, it took about four hours...

  I use Windows on a laptop Dell Inspiron 15 8.1.

  Lightroom also does not automatically download as it said that it would be in the subscription...

  I have no idea what is wrong this time... I also met errors download trial a month ago, but it's finally uploaded after 8 hours... I don't have the time or patience for this yet however and the download time is blocked and I have to restart every five minutes. I already tried to uninstall the trial version and reinstall it directly from the site, but it does not work.

  Hannahw14011019 for more information on how to solve the connection error preventing your membership to be activated at http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  I would also recommend review error download or update Adobe Creative Cloud apps for more information on how to fix download errors that you know.

  If you have questions about any of these documents, please update this discussion.

• I am trying to upgrade 2015 CC Photoshop and Lightroom.  I get 'impossible '.  Error (49)

  I am trying to upgrade 2015 CC Photoshop and Lightroom.  I get 'impossible '.  Error (49)

  Hello

  Please try: -.

  Open the Temp folder.

  Clear the contents of the Temp folder.

  Disable your Antivirus and firewall computer for awhile.

  Launch Desktop CC and try to download Apps.

  You can also consult the document below.

  Error downloading creative cloud applications

  Hope this helps!

• I downloaded photoshop and lightroom on my pc but lightroom does not open, can someone help me?

  I downloaded photoshop and lightroom on my pc but lightroom does not open, can someone help me?

  reset your preferences, to recover the catalog and images after resetting preferences in Adobe Photoshop Lightroom

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• How do I download a second copy of Photoshop and Lightroom on a Windows computer after you initially install on my Mac?

  How can I download and install a second copy of Photoshop and Lightroom on a Windows computer after you initially install on my Mac? I just want a Mac version and a version of Windows on both computers.

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)