Massive problems downloading CC of Photoshop and Lightroom CC

Similar Questions

• Problems with access to Photoshop and Lightroom

  This is a week that I can not work because Photoshop responds with the message 'Renew subscription', there is someone who can help me solve this problem? I don't know where to turn!

  Contact adobe support.

• I have a subscription to CC Photoshop and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Downloads succeeded, but now my problem is that nothing has been transferred?

  I have a subscription to CC Photoshop and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Downloads succeeded, but now my problem is that nothing has been transferred? I have photos and user presets on my old computer in lightroom, but nothing transferred. Also, it is show on this computer I have 5 Lightroom, but team support pulled up to my account today and downloaded lightroom cc if it still means something. I am a new photographer and green not computer savvy. I am totally confused with no further assistance from Adobe.

  It's pretty normal. All your images are always on your old computer and you transfer those to your new computer. Just transfer them as well as your catalog file and opens in Lightroom on the new computer. For presets, you need to transfer files, preferences and presets that are hidden in folders hidden on the Mac. Therefore, with the Mac, when I update the machines, I'm usually just restore from a backup on the new computer (very easy with Time Machine backups) or directly from the old machine (a little harder). This will give all files and settings and the software installed on the old machine immediately and you can just continue. Is not something that Adobe can really help you with either said by the way, but you might have someone from the Apple Store help you with that, if you are not comfortable with moving files to a new computer.

  Cc of Lightroom is simply a version update of Lightroom 5. CC requires a monthly subscription that pay you apparently. You did not use the software you pay for if you use 5 Lightroom on the old machine.

• I have the creative cloud (Photoshop and Lightroom) in my computer, but I had a problem of invoice, and because of that, I had to do, the association again change the registered credit card. But when I click to download shows error 82. How can I fix it

  I have the creative cloud (Photoshop and Lightroom) in my computer, but I had a problem of invoice, and because of that, I had to do, the association again change the registered credit card. But when I click to download shows error 82. How can I fix it?

  check your account and confirm your adobe, Adobe ID id

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Help: Downloaded photoshop and lightroom. When opening commands and text are tiny.

  I downloaded 11 Photoshop and Lightroom 4 with the links provided here on the forum. Who has worked with the exception of a small problem, when you open both of them the text and controls are super tiny. The middle box is great, but everything else is barely legible, it is so small. A way to solve this problem?  Thanks in advance!

  Lightroom 4 is a pretty old software, but there are options for the size of the font in Edition > Preferences > Interface.

  In regards to Photoshop 11, do you mean Photoshop Elements? If so, you'd better ask in the forum elements Photoshop Elements

  But with a high resolution, the latest versions will display better: you have installed the old software that was made before the existence of monitors high resolution.

  Review the plan of photography CC, which is $ 10 per month for Lightroom and Photoshop (not elements).

• I downloaded photoshop and lightroom on my pc but lightroom does not open, can someone help me?

  I downloaded photoshop and lightroom on my pc but lightroom does not open, can someone help me?

  reset your preferences, to recover the catalog and images after resetting preferences in Adobe Photoshop Lightroom

• I bought photoshop and lightroom, and I can't download them PLS HELP!

  I bought photoshop and lightroom two days ago and I tried to download them since, but every time I try an error message appears, saying that I need to contact support

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• How do I download a second copy of Photoshop and Lightroom on a Windows computer after you initially install on my Mac?

  How can I download and install a second copy of Photoshop and Lightroom on a Windows computer after you initially install on my Mac? I just want a Mac version and a version of Windows on both computers.

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• License problem after the Photoshop and Lightroom upgrade to the latest version of 2016.

  Hello

  I can't using photoshop and lightroom, because both were languages like trial 30 days.

  but ADOBE has always supported my money every month to join the package for photographers (~ 10 Euro/month)

  Since 2014.

  Problems proved that since I upgraded to Adobe software AC 32 days ago in new versions!

  What should I do now, team Adobe?

  I want to have access to Photoshop and Lightroom, because I pay a price for participation in this package

  or I'll ask Adobe to return my money!

  Kind regards

  Adam Komar

  0048 500 49 75 20

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• I had downloaded CC Photoshop and Lightroom, but then my computer crashed and when it has been repaired I no longer have Photoshop-, but have Liughtroom 5.7

  I've subscribed and downloaded CC Photoshop and Lightroom

  But my computer crashed and it has since been repaired - is no longer have Photoshop CC.

  How do I re-download it under my current account?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I need the English version of Photoshop and Lightroom.  The problem is that I live in Barcelona in Spain and Suffolk, Virginia.  My Bank and credit cards are all in the USA. How can I set up the plan of photography.  I want to pay the price of the English

  I need the English version of Photoshop and Lightroom.  The problem is that I live in Barcelona in Spain and Suffolk, Virginia.  My Bank and credit cards are all in the USA. How can I set up the plan of photography.  I want to pay the price of the English version.

  Hi Larry,

  I see that you have you have a creative with email even cloud as with forums account and some countries such as the Spain.

  To order the creative cloud with a credit card the United States, you must have an Adobe ID with United States in your country.

  The country store & the Adobe ID, payment details must be same.

  For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:

  Change the country associated with your Adobe ID

  If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)

  CC_membership-account-payment-support

  Hope this information is useful.

• I recently changed the laptops on my old laptop I downloaded after payment of the annual fee for her photoshop and lightroom. Since the evolution of the laptop when I connect it it says my trial has expired, but I paid and it won't let me download. Lightr

  I recently changed the laptops on my old laptop I downloaded after payment of the annual fee for her photoshop and lightroom. Since the evolution of the laptop when I connect it it says my trial has expired, but I paid and it won't let me download. Lightroom opens just enough to add a watermark and photoshop, not at all. I need to know how to download both I paid and that they were working on my other laptop

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Hello, I bought the plan of photography, but Photoshop and Lightroom appear as trial only. I have already disconnected and record creative cloud but the problem persists :(

  I had used a test of Lightroom, but then he expired. So yesterday, I bought the photograph that supposedly includes Photoshop and Lightroom, but Phosothop only gives me the option of trial and Lightroom will not work because it says that the trial has expired.

  

  And my account

  

  I see you have a subscription of photography under the same email that you use with the forums, but it has not been activated.

  To correct the hosts file by using the cleaning tool: -.

  https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

• I took my mac repair, they ended up replacing my computer, I got the package of cloud of Photoshop and Lightroom but logging into my account I do not see where to download it again? I still pay every month I just need the programs...

  I took my mac repair, they ended up replacing my computer, I got the package of cloud of Photoshop and Lightroom but logging into my account I do not see where to download it again? I still pay every month I just need the programs...

  Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

  Once you have installed Adobe Creative Cloud app, you can reinstall all applications CC:

  Reference:

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html