I need help to reinstall my printer software.

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• Reinstall the printer software?

  I have a HP Envy printer which has worked beautifully for a few years on my Windows 7 desktop pc. All of a sudden, it does not print. Message says it is 'offline', but the printer says it is connected to the home network. I see that an icon in the notification area indicates that the scan to PC app is "not available".

  Interestingly, I can print from a laptop Windows 7, which has been installed from the same CD - and notice it says "Scan - to - PCActivation App works ("Scan of the computer is on.").

  I was hours with a HP one after another tech support person. They made me pay $99.99 in advance, through all sorts of help desk services, and then abandoned. Whenever I asked a technical support if could perhaps help to uninstall and reinstall the printer software, they dismiss the idea. The fact that I can print from another computer seems to exclude a printer problem. Do anyone think?

  Download the drivers from the site / install them. See if they work.

  I have reinstall the printer, but I also disconnected and reconnected the router. The problem has been fixed, but unfortunately, I can't be sure who did the trick. However, I strongly suspect that my intuition, encouraged by your suggestion, was correct, and that the relocation of the "worked" printer software Thank you very much.

• Stolen laptop need help to reinstall Dreamweaver and Fireworks

  Hi, my laptop was stolen last weekend and I need help to reinstall Dreamweaver and Fireworks on my new MacBook Pro. I have the original software with serial etc. but of course I need to download via the web. Anyone know how I can do this? I don't have a DVD player for the MacBook either.

  ask a number of adobe support resetting activations.  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• need help to reinstall

  need help to reinstall

  What you're trying to reinstall? You run specific problems?

• I need help to reinstall photoshop. I don't have the original disc. How can I reinstall the PS?

  I need help to reinstall photoshop. I don't have the original disc. How can I reinstall the PS?

  What version of the full scale of the PS do you need?

  Nancy O.

• Need help Kodak 5500 AiO printer over the network.

  I have a kodak 5500 AiO printer. I have vista on all my computers (1 bureau and 3 laptops). I downloaded the sp2 for vista on all computers, after I downloaded sp2 desktop mouse and keyboard froze, I had to uninstall sp2 to make it work. Now the printer on my home network to print or not be discovered by my laptop. I can see the printer on the network to my laptop but I can't connect to it. The printer is on the desktop via a usb cable. I deleted the printer drivers and reinstalled and downloaded the software and drivers for the latest printer.  I need help.

  Thank you

  Phil

  original title: using network printer

  Everyone,

  That's what I had to do to get my printer working once Vista it has messed up. You do the first two steps on the computer to which the printer is connected. The last step that you do for your laptop or you want to connect the printer to the main computer. I hope this helps.

  Hey all,.

  We had this same problem...

  We had to follow the procedure proposed by Drompa...

  > 1) share permissions
  >> 1. In explorer, select C:\windows\system32\spool\PRINTERS
  >> 2. Make a right click, properties
  >> 3. Tab sharing
  >> 4. Advanced sharing
  >> 5. Check "share this folder".
  >> 6. Permissions
  >> 7. Grant everyone full control
  >>
  (> NTFS permissions 2)
  >> 1. In explorer, select C:\windows\system32\spool\printers
  >> 2. Make a right click, properties
  >> 3. Security tab
  >> 4. Edit
  >> 5. Add
  >> 6. Advanced
  >> 7. Find now
  >> 8. Select 'NETWORK '.
  >> 9. Ok
  > 10. Total control of the NETWORK grant

  AND THEN we had to install local printers, using the port trick...

  1. go to 'printers '.
  2. click on "add a printer".
  3 Add a local printer.
  4. "create a new Port.
  5. use the "Local Port" option
  6. on "Enter a Port name" enter: "\\Computername\Printername".

  And if all goes well should do!

  Good luck!

  Credit to Drompa and otherdreams to help out me.

  Phil

• need help to install the printer with cd rom

  Hello, I need help to install a 3310 pphotosmart printer all in one. I don't have the cd ROM any help will be greatly appreicated.

  Thank you

  Hello

  You can download the installer for your printer using the link below.

  http://h10025.www1.HP.com/ewfrf/wc/product?product=439491&LC=en&cc=us&DLC=en&task=&lang=en&cc=us

  Choose "Software and Driver Downloads", select your operating system, open "driver-product Installation Software" and then choose the option download Installer "Full Feature".

  Kind regards

  DP - K

• wireless printer shows offline and impossible to reinstall the printer software

  original title: offline wireless printer

  my printer is offline and it wont let me not reinstall the software? I also restored the computer to a date where he worked and which did not help... It works when I plug in the usb cable, but not through the wireless... but my Wi - Fi works on the laptop... operating system 64-bit of Windows 7

  Hello

  1 did you recent hardware or software changes to your computer before this problem?
  2. what exactly happens when you try to install the printer software? You get the error message?
  3. what exactly happens when you try to print by connecting the wireless printer?
  4. What is the brand and model of the printer?

  Uninstall the printer drivers and related software, and reinstall them.
  Reference:
  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
  http://Windows.Microsoft.com/en-us/Windows7/install-a-program

• Need help to reinstall itunes

  Recently had to withdraw Windows 10 votes against 7, on doing so, iTunes didn't work.  I tried to remove iTunes, but get an error not found the path iTunes6464.msi. So I can't uninstall.  I tried to download the latest version, but when it comes to uninstall the old version it fails because it cannot find this file.  Need help to remove and reinstall so it can connect again my devices.

  See this user of ASC. See the section on deleting and reinstalling iTunes.  Troubleshooting problems with iTunes for Windows updates

• Need help with my Apple iTunes software. Anyone who is familiar with it?

  I need assistance with my Apple iTunes software. When I run the Apple software update, it will not update to the latest version of iTunes. In addition, it requires administrator privileges. He usually doesn't want administrator rights. Anyone who is familiar with it who can help me?

  Hello

  Check with the Apple/iTunes Support and their forums.

  Apple - Support
  http://www.Apple.com/support/

  Apple - Support - Apple Support Contact
  http://www.Apple.com/support/contact/

  Apple - Support Community - Forums
  https://discussions.Apple.com/index.jspa

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I need help to reinstall Lightroom 5.7.

  I need help please to reinstall Lightroom 5.7. I can't find my serial number.  It is not in my Adobe account.  I bought the upgrade in September 2015.  I can find no way to contact Adobe about this problem

  Peter

  Not to worry.   I have just remebered that LR5 is installed on my laptop, where I found the numbers in the preferences folder.  Thanks for the help.

• Impossible to delete the driver HP 8 files in repository under system32/driver store so that I can reinstall the printer software

  I used a freeware uninstall program with cleaned almost all traces of the HP drivers except these 8 files. When I try to delete in the context menu, then press the space bar, he said still "Destination Folder Access Denied". I have absolute administrative privileges in Vista Home Premium. How these files can be deleted ao I can reinstall the software/drivers for printer/scanner and I take advantage of my printer?

  Hi Don,

  Thank you for using the Microsoft Windows Vista Forums.

  I would recommend that you start your computer in safe mode and see if you can remove it from there.

  HOW TO START YOUR COMPUTER IN SAFE MODE:

  Remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click Start, Shut Down, and then, in the drop-down list, select restartand click OK.

  Do one of the following:

  If your computer has a single operating system installed, repeatedly press the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again.

  If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  In the Display Options Options Advanced startup, use the arrow keys to select the safe mode option you want and press ENTER

  Log your computer with a user account with administrator rights.

  When your computer is in safe mode, you will see marked Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

  If please reply and let us know if your problem is resolved or if you need further assistance.

  David O
  Microsoft Answers Support Engineer
  Visit our and tell us what you think.

• I need help to install a printer on my laptop.

  I am trying to install a HP Photosmart C5580 all-in-one printer, Scanner, and copier on my HP lap top and I get this message.  'Try to install PSSCORE' then I get this message.  "I need to contact someone about my Windows Installation Package."  I am running Windows Vista Home Premium 64 on my computer.  Is a had a problem like this install their printer?  I work appreciate any help.  Knott 56

  Download and install the latest drivers HP Photosmart C5580 full functionality and software.

  Carey Frisch

• Need help to reinstall Vista

  Hello

  I would like to reinstall windows vista Home premium. However, I have some problems with it. First of all, I reformatted my hard drive from FAT32 to NTFS as I heard it was better. Now the hard drive does not appear in my computer. So until I fix it, I can't back up my files. My second problem is that Vista is preinstalled on my computer. I have the original in car Image, but I don't have the software of HP recovery for some reason any. What ever you guys can do to help would be greatly appreciated. If it helps I have an available HijackThis log file.

  Thank you
  Jake

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Normally, you will need to press F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Mick Murphy - Microsoft partner

• Need help to reinstall windows

  Hi, I have a few little problems and I wud appreciate really any help.

  Information on the machine:

  OS: Windows 7 Home premx64, factory loaded.

  Model: HP Envy 1010sa 6

  Error 1: HDD not found in windows setup mode

  Error 2: not found portable cd/dvd drive in windows setup mode

  problems explained:

  When I got this machine, it came formatted as a drive only, as I prefer diving windows drive (100 GB) and the rest of the space (400 GB) for my other files, so I decided to create my own partition and reinstall windows. BUT when I got back to reinstall... He cudnt find my HARD drive, then I updated my bios to e.16 and made the cd/dvd drive first boot floppy and restart, now it can't even find my cd/dvd player... Please help.

  AHA GouroB, then you are in the United Kingdom, I should be able to treaties which, as I am from there myself, but I have lived in the United States during the past 25 years.  Even if we get stuck, we know where to turn to for additional assistance.

  (I could start putting the letter 'u' in a few words, just for color )

  Well I have a unit like yours, same family, but I have the i5 processor and not the i7, makes no difference to what you're trying to do.

  If my research is good that you did not buy a unit with 1 hard drive but rather 2, however the 2nd is a small solid state Msata SSD drive which is used as a Cache drive to speed up performance, he does this by using the Intel Rapid storage, and it shows on my own, which still has the original HP configuration I have cache drive & there RAID 0 on it, all controlled by the Intel rapid storage app, you can download the form where are your drivers.

  BTW, it seems that you already have the latest e.16 BIOS.

  Here is a link to a doc explaining the disk hard Setup http://support.hp.com/us-en/document/c03192147

  Here's one just on SSD drives http://support.hp.com/us-en/document/c02435719

  and if you go to your portable HP Softpaq download page you will find downloads for the Intel Rapid storage and diagnostics UEFI F2, including how to set up if you lost.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063 & LC = on & CC = UK & DLC = in & sw_lang = & Product = 5281365 #N642

  In my BIOS under BOOT the first 3, I have just mentioned are:

  Portable hard drive

  USB disk on key/USB hard drive

  CD/DVD ROM USB drive

  Looks like you may have removed some of the features provided with this unit, but you should be able to get them back, even if it means get the recovery media factory HP available on the same site.

  Your laptop has a Setup more complex and delicate that a single normal HDD notebook PIN without a cache mSATA drive, I think that you can be best served by returning to the configuration of HP and the addition of an external drive for extra storage.

  It really runs faster with the work disk cache.

  Now, here is a picture I took of the Intel Rapid storage technology application in my control panel

  

  I hope it's useful, I know you want to get there using your Microsoft Picture & if you want to keep trying to do that I understand, but I think that you need someone for you there.

  Good luck.