Win 7 64 bit has been preinsatlled but I only Win 7 32 bit recovery disc
Hello guys,.
OK here is the story:
My toshiba laptop comes with Microsoft Windows 7 Home Pre 64 bit. This laptop has 4 GB of memory, so it needs 64-bit to use all 4 GB. Today, Toshiba only provided me with a 32-bit rescue disk that installs the 32-bit version of Microsoft Windows 7 Home pre. Stupid huh?
Today, Toshiba, with an attatude of a 13-year-old told me, we will not provide you with a record of 64-bit, we don't have to do it legally. Telephone Microsoft if you think we are braking the law.
So im guessing they thought I wouldn't, well I did :)
Here are the highlights of what Microsoft has said,
Toshiba using our Direct OEM license and there to provide end users with support to restore the system operating at the same version that preinstalled. Thanks to Windows 7 OEM 32-bit and 64-bit OEM support options they should be you offering two options. However, they are only legally to provide 64-bit because it is pre-installed.
I explained to him that Toshiba refused to provide me with the media and said to themselves, they then trasnfered me the string (basiclly I talked to 4 people) I got threw to the UK head office which is now dealing with my case. They turned round and said that Toshiba are just being clumsy in the fact that they said that they are not breaking the law and to contact Microsoft becauseinfact, they are in violation of the license OEM Direct from Microsoft and Toshiba betwean.
So what is happening now?
Well Microsoft will now contact Toshiba about this, Director at Headquarters is going to try to get her ANDS on a copy of the OEM disc for me, if it is unable to do, so she'll contact Toshiba and tell them that they must give me with her. They will also investigate Toshiba on this beach.
So my question to Toshiba,
Why when I called today your sure support decided to take a bad tone of voice, raise your voice and try to argue with me when I was polite and calm with him?
Why when Microsoft told me that you were in violation of license you said that I was not faithful?
As I rip this message Microsoft Head office phoned me, they called Toshiba, Toshiba said Microsoft, they are not in violation of license due to Toshiba which allows users 'Software' to create their own media, Microsoft disagreed with them because of the license indicating to provide to the user the media not a metod to create the media and handed the case to the Legal Department here and Microsoft are now send me one commercial version of Microsoft Home Premium 64-bit for free myself.
Anyway, if a member of the staff may answer my two questions above, I would be grateful.
Thank you
> My computer toshiba laptop comes with Microsoft Windows 7 Home Pre 64 bit. This laptop has 4 GB of memory, so it needs 64-bit to use all 4 GB. Today, Toshiba only provided me with a 32-bit rescue disk that installs the 32-bit version of Microsoft Windows 7 Home pre. Stupid huh?
First of all, I guess you don t know that it is a forum for user to user... here in the forum you can get a recommendation of the users regular laptops like you and me ;)
Second, you can find the info in the user manual which was preinstalled on your laptop, which a tool called Toshiba Recovery Disk Creator has been pre-installed that allows you to create recovery disk for Win 7 64 bit and this is the reason why the 64-bit recovery disc has not provided with the laptop.
Like many, I know this is a common process and my Satellite U400 has not provided with the drive too because I could use the Toshiba recovery disc creator to create the recovery disk.
I think that it's my personal opinion, Toshiba and Microsoft are business partner and they know exactly the own enterprise.
Tags: Toshiba
Similar Questions
-
I have the following environment:
Win XP SP3 (32 bit)
iTunes 12.1.3.6
iPod Nano A1320 16 GB (5th generation)
I get an error when I try to connect my iPod Nano A1320 16 GB (5th generation):
An iPod has been detected, but it could not be identified properly.
Please disconnect and reconnect the iPod and try again.
If the problem persists, uninstall iTunes and then reinstall iTunes.
I tried my other iPod Nano A1320 16 GB (5th generation), and it gives the same error.
I looked at other similar positions with this error message and tried their solutions, but none of them does not seem to work.
However, my iPod Nano A1285 8 GB (4th generation) is recognized by iTunes 12.1.3.6.
Any suggestions? Thanks in advance for your help.
Since it's Windows XP, it's maybe the old problem of the "drive letter". Being a Mac user, I don't know the exact procedure, but try changing the drive letter of the iPod. Maybe that's how
-
iPod has been detected but cannot be identified correctly-HELP
So, less than a month ago I bought an iPod nano 7th generation and when I bought it, it was fine and I downloaded all my music on it. Tonight I went to add the music more and I get the following error message - "an iPod has been detected but could not be identified properly. Please disconnect and reconnect the iPod and then try again. »
I tried the following:
-Plug the machine again and I tried all the USB ports.
-Restart of my PC
-Uninstall and reinstall every product Apple on my PC
-Go to the Device Manager and of the driver updates
-Go to C: / > Program Files > common files > Apple > Mobile Device Support > drivers > usbaapl64 > install
All in vain-_-
I am running Windows 64-bit 10.
Any help is really appreciated, thanks in advance
Uninstalling and reinstalling each Apple on my PC product
Try to do this again, the procedure described in this document of Apple. It lists all the components of an installation of iTunes and the precise order to uninstall, and measures to confirm everything was deleted
Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components
Then, download and reinstall the latest version of iTunes
-
Service Pack 3 for Windows XP does not recognize that it is connected to the USB ports. I get a notice that something has been plugged, but Windows fails to recognize regardless of the question.
Disconnect all USB storage.
Run this tool by do right click and choose 'run as administrator '.
Of course, all first extract it:
http://www.Uwe-Sieber.de/files/drivecleanup.zip
If your XP is 32 bits, use the Win32 folder.
Reset.
If you still can't find the drive, assign it a drive letter in disk management.
-
After that installation of 9.3 iPad will not activate, it has been restored, but still not turn on. The first owner does not know the password
And this is not recognitze by any device, computer or iPhone 6plus.
If you or the original owner did not have the password no one here or at Apple can help you.
-
I have the latest version of Firefox are installed (which has been updated), but the site says that it is the older. Is there a solution for this problem?
You have a corrupted user agent which identifies you like Firefox/3.0.11
- Mozilla/5.0 (Windows; U; Windows NT 6.1; UK; RV:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 WebMoney Advisor
See:
-
Thanks @ Eric, I already downloaded the combo, but one of the other update has been installed but the Yosemite 10.10.5 have not installed.
Your original thread is x yasomite 10.10.5 operating system update will not install
-
Why my MBP retina nine come with only 100 GB against 120 GB as shown. (He says 20 GB has been used, but I just bought the laptop) is enough space of 100 GB. I'm not a gamer or anything like that. Just need the computer for College
How to report the storage capacity - Support Apple OS X and iOS
If you bought the Apple MBP, you have 14 days to swap for a most appropriate mac.
If bought from a different dealer, you will need to contact them about the Exchange / return policy.
-
You have a printer again, with installation CD. According to the set printer wizard, my new printer software has been installed, but the printer will not appear on the "printers and faxes" section in Control Panel. Model of printer - Epson XP-200. Have a Dell, Windows XP. Help! Not even sure who to ask...
What version of XP (Home, Pro, Media Center) and service pack (none, 1, 2, 3)?
Printers and faxes is totally blank?
Open a command prompt window (start > run > cmd > OK)
Type the following in the black command prompt window and press enter
spooler request SCYou should see something like this:
Service_Name: Spooler
TYPE: 110 WIN32_OWN_PROCESS (interactive)
STATE: 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN
WIN32_EXIT_CODE: 0 (0X0)
SERVICE_EXIT_CODE: 0 (0X0)
CHECKPOINT: 0X0
WAIT_HINT: 0X0What is the 'State' displayed for you?
Open the Services applet (start > run > services.msc > OK) and scroll down to "print spooler". The status should be started and the Startup Type should be automatic. What are the parameters of your correspondents? If your print spooler is stopped, you can try to launch it by clicking on the link, but I suspect that it stops again. Please report the results of your efforts.
-
I ran security Microsoft SCANNER and it says there: VirTool:Win32/obfuscator.AFX / Obfuscator.XZ and that it has been detected but not deleted... How can I get rid of him? I ran malwarebites and it sees nothing
Hi winfrey,.
· Which antivirus program is installed on the computer?
I suggest that you download and install Microsoft Security Essentials to see if it helps.
Anti-Malware, viruses, Spyware Protection | Microsoft Security Essentials
-
Original title: windows updates 7
Updates to the computer have been OK until MS net framework has been improved from 3.5.1 to Ms. Net framework 4 who do not go in. several attempts have been made to install but still got error codes. . Since then, updates only install are removals of malware. Silverlight will not install either. Windows 10 has been approved and has been downloaded but 2 does not install error codes, 80070002 & 80246007.
I am at a loss... Anly help would be welcome.
1. navigate until "C:\Windows\SoftwareDistribution\Download" and delete the contents of the folder.
2. press on the Windows key + X > click (Admin) command prompt and then type "wuauclt.exe /updatenow.Press enter
3. open Control Panel > Windows Update and Windows 10 should begin to download...
If this does not work:
Please be aware, even if you do not get the Windows 10 app, you can always download Windows 10 as one. ISO file, create a bootable copy and update your system.
See the instructions: How to download official Windows 10 ISO files
Task of pre-required
When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1
-
I just purchased lightroom 6 and received the message that your Adobe License order has been processed, but no serial number?
You can check: site Web of Adobe License | Serial numbers, orders and accounts,, as it seems that you have a volume license order.
-
I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?
And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »
However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.
I really wonder how I can work through this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
-
Hi I had CS 5.5 Student edition (download no CD), but then the hard drive of my computer is dead. My computer has been "fixed", but was completely wiped out. I bought a new computer and want to download again - one question - I can't find a way to download the edition of students anywhere on the site, do I just download the normal edition? Two - question because my computer was wiped out how to uninstall / disable one I already downloaded? Because you get only 2 total downloads is that correct? I want to
Please visit: https://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
Concerning
Megha Rawat
-
I'm working on CS5 web premium.
I've updated a web creation CS2 to cs4 and cs5 premium. I want to uninstall my suite for a new installation on the new computer, but the CD was lost on the road. Where can I download the sources? I have all my keys to license, no problem with that.
Thanks a lot for your help.
Thomas
CS2 product activation has been abandoned, but you can use your old serial number as a serial number eligible for CS4.
You are entitled to replacements for CS2, but do not use the upgraded replacement for CS4 serial numbers, I don't think they will work.
The CS/CS2 activation servers have been removed. Download CS2 and use the new number given to the right of the download link.
ml https://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.HT
Maybe you are looking for
-
Portege 3490CT - lack of power supply connector
Well, I did something really stupid and tripped on the feeder for the laptop. He seems to have pulled the plug and gave him a questionable link. Does anyone know the less expensive/better way to solve this problem, because I don't really want to trad
-
OpenComConfig - 1 size of queue?
I have problems with a USB adapter on a Windows 7 PC comport. The program sometimes hangs when reading, writing or the closure of the port. My application is in CVI Version 8.1.0. This happens as executable and running in the environment. When the ac
-
I can't open my emails in Windows Live Hotmail.
original title: I can't open the hotmail messages? This problem is intermittent. but I would become if I can read e-mail messages. It may have something to do with the question, I started to open an e-mail message with a lot of pictures, but it took
-
How to generate a digital signal on a negative slope of the clock?
Hello I need to get out a finished length of the Digital pulse which will begin on request to the negative of the clock slope import (or export). I try to get the clock, exported or imported, but in any case, I can trigger output signal on the negati
-
Function update SP2 fails... What is after the other updates correctly. I get an error saying that it failed. Well have SP1. With the help of Ultimate 64.