I recently acquired a good/used Acer netbook. It had been used until I got it, and now when I try to attach it to my wireless network, he says, "no or limited connectivity. or "invalid IP addrsss.

I spent a few hours with people from Verizon (we actually gave a d *).  Although the computer says it's my problem with the service, technology at Verizon showed my several times that it is not their fault.  Acer will not accept a new IP address.  We went back and ordered the change, and he constantly relocated the old IP address.

The kicker is that he picked up on a little bit of info via the wireless, so I don't know that there is a possibility of service with this thing.

Any ideas?  Thank you for your help.

Router is a model UltraLine Series3 9100EM

You explain what you mean by

"Acer will not accept a new IP address.  We went back and ordered the change, and he has systematically relocated the old IP address.

so the suggestions below can duplicate things you already have.

Please describe, in as much detail as you can, the steps you have taken and what happened.

What version of Windows XP, including the service pack is installed on the computer?

The IP address that is indicated in the information provided (169.254.213.152) indicates that the adapter wifi on your computer is NOT connected to your router.  Almost always, this problem is caused by an incompatibility between the security settings of the router (for example, the password or encryption key) and the wifi adapter settings.

By default, most provided by Verizon routers are configured with security basic 64 - bit WEP, WEP key wireless, printed on a label on the router.  It really is more appropriate wifi security... but before you can change it to something better, you have to connect to the router.

How you proceed from here depends of if you have other computers that work with the router, if you can connect to Acer to the router via an Ethernet connection, or if you have to assume that the router is configured with the default SSID (serial number) and its default WEP encryption key.  If you can access the router using Acer connected by Ethernet or another computer, you will be able to determine the current configuration of the security of the router and reconfigure it so that it uses a more secure wifi encryption.

So, do you have other computers connected to the router? Are wired or wireless connections? You can get the Acer to the router to connect with an Ethernet cable?

We consider (1) that you have Windows XP with service pack 3 installed, (2) that you have no other computers connected to the router, (3) you cannot connect Acer to the router with an Ethernet cable, and (4) the router is configured to use the serial number and the WEP key printed on a label on the router.  The WEP key will be 10 hexadecimal digits, for example, 4 44463747.

If one of the assumption 4 above is not correct, you might want to show returns with the additional information rather than follow the steps below (you can try anyway, but if the default router wifi security settings have been changed, they do not work).

  1. Go to the router, find the tag and copy the number series of the router (or SSID if specified) and the WEP key.
  2. Open network connections (start > run > ncpa.cpl > OK)
  3. Right click on your wireless adapter icon and choose Properties
  4. Click the wireless networks tab
  5. Make sure the box at the top next to "use Windows to configure my wireless."
  6. In the list of "Preferred networks", select the entry for your router (this should be the serial number of your router) then click on remove.
  7. Click on the view wireless networks"" button.
  8. SSID of your router (serial number) should appear in the list of wireless networks.  Select it and click "connect". When you are prompted for the password, enter the WEP key that you copied to the label of the router.
  9. Open a web browser and confirm that you can access the Internet.  If you do not have Internet, type 192.168.1.1 in the browser address box and confirm that you get to the login page of the router.  Verizon may or may not have configured a router password; If a password has BEEN configured, it will be written down on some of the paperwork that Verizon has given you when the system has been installed.

Tags: Windows

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