error of creative cloud "we have trouble, check your account.
I installed creative, active cloud. I get the message "we have trouble, check your account. What can I do?
N ° 1)
Launch the Task Manager and terminate any process like the creative cloud, CoreSync Adobe related to... etc.
Step 2)
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
It will open the Appdata folder.
Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file "Opm.db".
Restart the Adobe Creative Cloud and sign and select.
Always the same? Let me know.
Tags: Adobe
Similar Questions
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'' We have trouble, check your membership' question
Although our group membership has been updated and activated, we always get the message "we have trouble, check your membership." Only 4 days left. How can we fix this problem? Thank you.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
Hello
We have two users who have used an expired plan. We now have a new plan with another retailer, containing these two former and three new users.
Two users who had older licenses receive the message "we have trouble, check your membership." We have 68 days before the end of the grace period.
I guess delete locally old license information. Any idea?
Thanks in advance.
Verify account problem https://forums.adobe.com/thread/1275549
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"We have trouble, check your membership."
For a month now I get these "you have XX days to check your information before something happens... This is my subscription needs to be renewed until January 2016! I tried several times to check and save my payment details and nothing makes him "you have XX days" go, im currently using the edition teachers creative cloud... How can I do this "days left" to go? Im still getting the Bills, next payment is November 15... I don't understand... I have 2 days left... I just checked my information... once again! but it does not help at all
Hi Conner,
I checked your account, your subscription status is active and there is no problem with the membership.
Please check the reference to the link below, to disconnect from the creative application of cloud and sign on the back.
Connect and disconnect activate Cloud Creative applications
You can also see-
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'' We have trouble, check your membership"whats the story?
I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!
Please, try the following steps:
- Log out of the desktop application Adobe Creative Cloud (connect and disconnect activate Cloud Creative applications)
- Browse to the location: / Library/Application Support/Adobe
- Rename the folder 'SLStore' to 'SLStore_old '.
- Rename the folder 'SLCache' to 'SLCache_old '.
- Connect to the desktop application Adobe CC and launch the Photoshop application.
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Any ideas on how to prevent this arise?
You stop it, you have to solve, or your software will not run tomorrow (did not have weeks of warnings?)
He may be blocked by a firewall, so try turning it off. Or there might be a problem of account - check your Adobe account on its web site. If there is a problem, contact Adobe.
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CC - How can I stop the message "we have trouble, check your membership?
Hi all
By phone at Adobe, I migrated to a single-user license to a license of creative cloud of the team.
I'm now facing a countdown alert (see attached), although I'm a 'Member' fully released.
Advice most welcome.
Hi Nick,
Welcome to the community!
Disable your software before you can convert it to the user of the creative team of cloud
(1) launch an application, such as Photoshop or Illustrator.
(2) choose Help > sign out and follow the prompts on the screen to disable the software.
(3) after that sign in the back or follow the first solution in the case where he gives a different option: http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
Thank you!
Ankit
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No other members of the team receive this error and the internet and billing information are up to date. Is there a problem with this account member or a specific team? What is a matter of adjustment? Here is a picture of the error.
Hi Stephanie,
In addition, you can also refer to the threads below:
We have trouble, check your membership.
CC - How can I stop the message "we have trouble, check your membership?
Kind regards
Sheena
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I have to renew my membership of creative cloud on July 20, 2014. I always can I connect to my account, but I get the message 'We have trouble identifying your membership' 00 days remaining. This message can refer to my previous subscription? How to rebuild the automatic connection and have good days remaining number?
bridge_system_error, please, try the following steps.
Delete the opm.db file in the following location based on your operating system.
in your specific user folder Mac OS:
MacHD/users/Application Support/Adobe/OOBE Note:
/Library/ file is hidden after the OS 10.7, follow the instructions here to access: library user access hidden files. Mac OS 10.7 Lion
Windows:
File C:\Users\\AppData\Local\Adobe\OOBE Note: The AppData folder is hidden by default. Follow the instructions below to view it if necessary: view the files, folders, file name extensions. Windows XP, Vista, Windows 7
(if you get the error while renaming, use the Task Manager for Windows and Mac activity monitor to complete all process Adobe.)
Raise the creative Cloud application to the Start Menu (Windows) or Applications (Mac OS)folder.
Launch the CC of Adobe Photoshop and click on ' not my Adobe ID "in the control panel in the window and sign in using the Adobe ID and the password that was used to purchase the subscription.
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I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!
Hello
Please follow we are having trouble verifying your membership.
Hope that helps!
Kind regards
Sheena
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Errors Installing creative cloud - Windows 10 204 &; 201
I looked at all the other discussions that I have been aware of, about these errors, including this thread: 204 error downloading Creative Cloud on Mac
I am still totally unable to get this working without running into error 201 or 204, whichever comes first.
I tried to connect a straight-through ethernet cable, I deleted the Temp folder several times, I ran the program Adobe Cleaner, I checked all permissions and tried to run as an administrator, I rebooted the computer several times. Nothing's worked.
That would be my first attempt to install the program on this computer. I always installed on another computer, under the same account, so that could be interfering.
Can anyone help?
Thanks for the tips.
However, I managed to work around this problem by downloading and installing Photoshop directly from the Adobe site, which automatically installed creative cloud.
After got rid of the ByteFence of my computer, as discussed in this thread: updated cloud Creative Fatal Error 116 " , I was able to then install other Adobe products, I wanted to."
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Code error A12E1 creative cloud
Hello after download of Creative cloud I A12E1 error message I have a mac book pro OSX lion and it worked but I have the LUN to reformat Mac and since I have this error message on the download version of Evaluation thanks to inquire please
Hi gwen63220,
Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html .
Kind regards
Romit Sinha
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Can I pay for my subscription to Creative Cloud directly from my checking account?
Can I pay for my subscription to Creative Cloud directly from my checking account?
You have creative cloud to the membership of the teams? If Yes, you must contact technical support for help to update your credit card details - http://helpx.adobe.com/contact.html
Thank you
Bev
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UI on my creative cloud apps have a blue tint
All my creative cloud apps have a blue tint to the user interface elements. This happens only on my laptop and not my iMac. Y at - it all will for this? And if so, what would it be? Photo attached is what I saw. Any help is very appreciated.
> happening on my laptop and not my iMac
This seems to mean a material difference... no doubt a question a pilot video brand/model card and/or video
But, with only the word "laptop" and zero hardware/driver Details, it's only a guess
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I get this error: Adobe Creative Cloud
I get this error: Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of 'http://www.adobe.com/go/adobecreativecloudapp'. When I followed these instructions, I am stuck in an endless loop of the installation, then this message. HELP.
uninstall the application of cc, Creative Cloud desktop help | Uninstall the creative desktop application Cloud
then install it, apps Download Adobe Creative Cloud | CC free trial Adobe
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