I removed the nano-receiver to the USB port & back the mouse did not.

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• 4 usb ports - this device is disabled because the firmware of the device did not give him the necessary resources. (Code 29)

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  In the Device Manager - right click on the device and Uninstall - when complete reboot.

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  Post edited by: winnn123

  Post edited by: winnn123

  Sorry I have not responded to your last questions, but we live in different time zones, and I was asleep.

  I am pleased to have been useful. Feel free to ask questions. Captivate deserves to take some time to learn it. I have tried many other software to develop active learning and finally CP has become my absolute favorite. So I want to help the starters as much as possible...

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  Hello

  1. you are using a wired keyboard or mouse and wireless?
  2. What is the brand and model of the PC?
  3. have you checked if other USB devices work on the PC after you resume the computer from sleep mode?

  I suggest you follow these methods and check if it helps.
  
  

  Method 1:
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  Hi gkfuller,

  Have you followed the steps that I recommended above? If this isn't the case, please do and check the result.

  Step 1: Remove the game completely:

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  After you have uninstalled the game, check that all the game files have been removed from your computer. The remaining game files will be in one of the following locations (depending on the title of the game and your operating system):

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  To install the game manually, see the steps in the article below.

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  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Thank you for using the Microsoft Answers forums. I suggest that you run the System File Checker. To use the tool (SFC.exe) System File Checker. To do this, follow these steps:

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  -

  Moderator Forum Keith has a few suggestions along this line to

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  -

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

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  `

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  -

  I hope this helps. Good luck.

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  You do not discuss Apple here. This is a forum for technical support to users, and we would have not any possibility to make changes. You can contact the Apple Support, or you can just provide the information to Apple using the feedback page. Go to http://www.apple.com/feedback and then click the area on the matter.