I renewed my license of cloud of deparquement, and they also got my money. He also appeared in my account. But Lightroom says that I don't have a license

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• I pay for dreamweaver, but always says that I don't have a license

  I pay for dreamweaver, but always says that I don't have a license

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it?

  A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it. When I go to manage my account online, under plans and products it tells me I have no product. Under the order history, I have no history of orders.

  That I am I doing wrong and how we install illustrator of the creative cloud?

  Joseph,

  You will have to ask Adobe, via a cat (simply click the still need help button immediately).

  Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).

  http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

• I can't my InDesign license. He says that I don't have a plan but I really one.

  I can't my InDesign CC license. He says that I don't have a plan but I really one.

  I tried signing out... and sign in again but still the same issue.

  Hello

  You should take a look at the Adobe database to see what is stored/recorded on your accounts. You will find general information about your Adobe account

  https://accounts.Adobe.com/> see My productsView all the > these products are associated with your Adobe ID > name > serial number.

  [And to find your serial number have a look here http://helpx.adobe.com/x-productkb/global/find-serial-number.html > I've lost my serial number >] see comments. The last time Adobe suggests so too this activation https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-.

  If necessary and for other issues, click on the http://helpx.adobe.com/contact.html until your arrival at the 'cat'. If it is 'open' (ago opening hours) Please use it, I personally had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.

  Hans-Günter

• I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that creative cloud with trial versions downloads

  I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• OK im cloud one year $19,99 Member takes each month on my account but my apps are on trial or have completed his motorcade and I have no serial number and activates them

  OK im cloud one year $19,99 Member takes each month on my account but my apps are on trial or have completed his motorcade and I have no serial number and activates them

  Hi Jay,.

  Adobe trial and purchased applications are same, if you are showing that the trial has expired it would be a mistake to solve this, you can check the link below:

  ( Make sure you use the same Adobe ID / Email ID that you used to purchase the subscription )

  Download the creative application of cloud from here: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Connect and disconnect activate Cloud Creative applications

  If it does not help him follow the link below

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it then just turn off the firewall for awhile disconnect you and you connect on the creative application of cloud and check.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop

  I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop

  Please refer to Cloud Creative applications back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number.

  I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number

  Creative cloud do not need a serial number. It will use your Adobe ID on which you bought the creative cloud composition.

  If you need to sign in with your Adobe ID and password to activate the composition of the cloud.

  Disconnect & reconnect the CC desktop application.

  In case it is not signing in successfully, please try the following:

  I do not know what operating system, you work on so I give you a few steps windows and MAC:

  Windows:

  In windows 7 go to the following location:

  / Windows/system32/drivers/etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  On Windows XP, go to the following location:

  \Windows\system32\drivers\etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  Mac:

  1. click on 'Go' and navigate to/private/etc

  2. open the 'hosts' file and departure for all entries for Adobe.com

  3 remove the entries and save the file

  4. try to launch again any product of CC

  You can consult:

  http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  Could not download successfully after adobe

  http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.

  Please let us know if it worked.

  Kind regards

  Baudier

  Re: Incorrect serial number?

• I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  Hi Quinn7,

  Was that you upgrading from an educational version? If so, that could be related. I would recommend reaching out to our support for assistance. I think that there is a link to the chat or by phone at the bottom of the page of the plans: plans pricing and membership creative cloud | Adobe Creative Cloud

  -Dave

• Satellite L300: Vista complains that I don't have a genuine license

  Hello

  I recently installed a new hard drive in my laptop Toshiba L300 the previous died.

  I tried using the recovery disk and it ended fine,.
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  It allows only the possibility to buy a license.

  Has anyone encountered this before? and can provide me with any assistance.

  Thank you.

  Hello

  Dull strange thing. Did you really use the Toshiba Recovery disk?
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• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Cannot change or remove licenses in the Manager of the team. I m a Director of the team, but the buttons respond. Don t have you tried Chrome, IE and Firefox

  In cloud of Adobe. I m impossible eat my licenenses users.

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  You get an error message by clicking Assign user, delete? Make sure you have your updated browsers up-to-date to the latest version?

  If please try it on another computer and check to see if you still get the same problem.

  Manage your cloud of Adobe Creative for the composition of teams

• I installed creative cloud for Lightroom 6 trial and now my computer runs like an old lady of 90 with a market framework. It is clear, he can not cope, and I need to buy a new computer. How can I transfer the case to the computer again that I don't have

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  Please click the link for photography Software Digital | Free download Adobe Photoshop Lightroom CC trial

  .

  I hope this helps.

• I lucky d buy photoschop and I wrong departure by clicking on the bad deal and I find myself on the page or you must enter the license number that I don't have car I did not type my number which is on the comment card is it ISP

  Hello I d buy a card of photoshop and I wrong departure I did not click on the bargain when I arrive on the choice so j comes directly or wonder the license number while I n have that card j code I hope make me understand because a card one is 150 euros UN bubget if someone can help m because I novice really am with all these new tetecharment system

  Thank you from me repoundre

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• Downloading cloud to adobe, I get an error that I don't have connection internet yet I am connected. This has been ongoing for almost a week. It comes at a time when it comes, bringing the interface for download of adobe products. Help, please.

  What should I do?

  Help, please...

  Hi Ayura,

  Please check the help below document:

  Update connection creative cloud

  You can also view the nets below where this issue has been addressed:

  Re: How do I resolve the error "No Internet Connection"

  CreativeCloud Manager cannot connect to Internet

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  Kind regards

  Sheena