I think I bought the software, but I have not received the code to install the software. Help, please!
How can I get the code to download the software?
If you have purchased a subscription to the cc, download cc desktop app, https://creative.adobe.com/products/creative-cloud
and use the application to install your programs.
otherwise:
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
- Lightroom: 5.7.1. 5 | 4 | 3 | 2.7 (win),2.7 (mac)
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
window using the Lightroom 3 link to see these "important Instructions".
Tags: Adobe
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Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team customer to 800 448 1642 for assistance. my credit card is already loaded, but not received numbers.please series suggest
Hi Kunal,
If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.
Please do not hesitate to me message in person if assistance is needed.
Concerning
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This Saturday, I paid my student CC 2015 version but I still have not received my code or a verification email...
Purchase and process of eligibility verification information can be found here:
Please visit the FAQ of the teaching Creative Cloud for business / training FAQ
You an also see:
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My subscription has expired, but I received a renewal notice. I have re-subscribed but will be not emotional until June 30 (July 1). Will this affect my cloud programs?
Hi Dave,.
This will not affect your programs of cloud.
Whenever you renew a subscription, you must not uninstall the applications already installed.
Just log out of the desktop application Adobe CC and then log in.
Connect and disconnect activate Cloud Creative applications
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Mylenium
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
I use a mac
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I bought the first cc, but I did not receive the activation code.
I bought the first cc, but I did not receive the activation code. Is there a place where I can look for?
There is no serial number for CC products. Sign in to your account on the website, download the Cloud creative application, install it and connect, then install the software.
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
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I need to re - install Adobe Acrobat X or XI (I do not remember that I am brush up of ashes). I bought a laptop another Sager... extremely good by the way, came out to the orders and the serial numbers for my order and got the serial number, number and (even though I found the cover later in all the undesirable), but I have not found a way to download the product again.
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It is the most important issue, and I added only the following at the bottom for people considering the upgrade to Windows 10 RAID arrays.
Please let me know as soon as POSSIBLE.
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Post edited by: John Regus
Acrobat X and XI downloads are available here, but you need to know is you have a license for, like your s/n will not work with the wrong version: download Pro or Standard versions of Acrobat DC, XI or X
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I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe? I don't know what the creative cloud is all about
Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each
Acrobat is what you use to create and edit a PDF file
If that's all you want to do, you cancel your current subscription and then buy the correct subscription
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.
To delete these entries.
It is best to reset the default Hosts file.
Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.
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