I took in my computer recently for repair, and this happened...

Similar Questions

• my computer went for repair and I'm not sure how to reinstall lightroom 6. help please

  How can I reinstall lightroom? I have a redemption code that I used when first buying lightroom. I'm pretty bad with computers too.

  This redemption code that you had should have served to purchase a serial number.  The serial number is what you will need in order to get a new facility enabled.    If you do not turn off before you uninstalled then you contact Adobe technical support and ask them to reset your activations.

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat

  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

  Download Lightroom 6

  https://helpx.Adobe.com/Lightroom/KB/Lightroom-downloads.html

  https://helpx.Adobe.com/creative-cloud/help/download-install-single-app-Lightroom-6.html

• How encrypt or delete my data in order to send my computer in for repair?

  How encrypt or delete my data in order to send my computer in for repair? I send you my computer to HP for repair & I need to delete all my personal data off of it for obvious reasons and I don't know how to do this. Is there anyone who can help me?

  Hi @mamasullens ,

  Thank you for your request, I am happy to be of assistance!

  I understand that you want to delete all your personal data before you send it in for repair.  I understand your concern, but it is not necessary to delete your data.  If you feel more comfortable deleting data before you send it if for repair, you can most certainly.

  Firstly, I would like to back up data to avoid loss.  Here is a link to the How to use the command Format of writing, of zeros on a hard drive (pcsupport.about.com)

  There is third party software that will also help to remove the data from the drive. For example, here is an article from WikiHow.  How do I permanently erase data on a hard disk of.

  I hope I addressed your concern.

• I have updated Dreamweaver for 2014 and this toolbar disappeared.  I have a new installation of 2014 on another computer and the toolbar is there.

  I have updated Dreamweaver for 2014 and this toolbar has disappeared.

  

  I have a new installation of 2014 on another computer and the toolbar is there.

  Anyone know how to get it back?

  I'll make sure "Enable related files" is checked:

  

  Otherwise, click on apply once checked and then restart Dw.

• Computer off for repair, currently using 2 subscriptions.  I have a backup PC, can I disable it on one of my accounts and then reactivate it when he comes back from repair?

  I have my laptop (main Adobe CC machine) and my (home) office.  I have a backup of office (at home), and my main office will be in repair for about 3 weeks.  Can I activate Adobe CC on my machine back up and then when I get my main office of repair back reactivate the license on it?

  I know there 2 activations live, but I can disable and reactivate whenever I want?

  That is right.

  You can simply disconnect the computer you send for repair.

  So that you can enable on the backup computer:

  Learn how to enable or disable Adobe applications.

  Later, you can sign removing it to the backup computer and reactivate on the repaired computer.

  You can disconnect and connect anytime you want, there is no restriction.

• I took my phone for repair and they said the motherboard is dead and cannot be repaired, but the even when my phone; vibrates, and the led light flashes when I receive notification, calls, alarms and texts, but my dark blue screen and no contact has

  I have

  Your phone can not be resolved. Apple will offer you a discount on a replacement.

• My computer crashed (for good) and I need to download my CS5 on an another comput

  How to use the serial number to get a copy of CS5 uploaded to a new computer?

  Follow all 7 steps to dl the trial: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  Use your serial number to activate.

  If you have a problem with dl, you don't follow all 7 steps.  read it again and try again.

• Why my Bank does not recognize my computer whenever I connect, and this only happens when I connect with Firefox not other browsers

  I connect to Bank and firefox remembers my account #, but when the next screen appears the Bank does not recognize my computer. Each time to answer the correct security question, I check the box to remember as a personal computer, but he never does. This only happens when I use Firefox, not other browsers. Other browsers don't forget Acct and that it is a personal computer.

  Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
  Note: This will be you temporarily disconnect all sites, you're connected to.
  To clear the cache and cookies to do the following:

  1. Go to Firefox > history > clear recent history or (if no Firefox button is displayed) go to tools > clear recent history.
  2. Under "Time range to clear", select "all".
  3. Now, click the arrow next to details to toggle the active details list.
  4. In the list of details, see the Cache and Cookies and uncheck everything.
  5. Now click the clear now button.

  More information can be found in article to clear your cache, history, and other personal information in Firefox .

  We hope to hear from you soon.

  I wouldn't store any bank information on your computer for various security issues.

• Captivate use a Java plugin for browsers and what happens when Java is progressively to our on our LMS SCORM course?

  Hi, I work with an LMS (called clarity) and our supplier has indicated that when the Java Web browsers plugins are disabled or are more supported come September 2015 (I think they are referring to Chrome for September 2015) that the any of our courses created with Adobe Captivate does more work because they rely on Java to transfer information from the courses in the LMS. Is that correct, and how can this be addressed? We have hundreds of courses created with Adobe Captivate® 5 and up to 8 Captivate, accessible via Internet Explorer, most of the time. All courses are SCORM compatible (1.2 and 2004). Thank you!

  Captivate uses JavaScript, not Java. All of the tutorials use JavaScript to interface with the LMS because it is not dependent on server and maintains the shareable part of SCORM intact.

  No worries.

• I'm going to click on the button install for lightroom and nothing happens

  I get to the command prompt and it appears with the button to install it and I push it and is just a little gray out and then nothing. I paid what gives. Photoshop does the same thing.

  Please follow the steps below.

  1. Leave the creative cloud desktop application.
  2. Delete the opm.db file in the following location:
  • Mac OS: MacHD/users/Application Support/Adobe/OOBE

       match your specific user folder.

  The /Library/ folder is hidden by default in Mac OS 10.7 and later versions. To access them, see access hidden files from the user's library.

  • Windows: File C:\Users\AppData\Local\Adobe\OOBE

  The AppData folder is hidden by default. To access them, see Show hidden files folders, file name extensions.

  3. start the desktop creative cloud application and sign in using your Adobe ID (usually your email address) and password.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Hello! I tried to download the trial version for SOUL and this appears before even I can download

  There is no set application to open the URL aam://SAPCode=AME?productVersion=8.0?passPhrase=JLTl1+p5c9al5Yl1FVC5YBq2PcDBxnbmdX8WjRROP C5NZmfxiw1TpXbK7pKD0mPyMhg6x0CajJsXI38SrIFm1CN1tJrOg7fj1Ah8 + Imj/DBljwboImvfvNhdlWXhX22ZFTA wW1rlBMDFjL plus KsHLzSKou41fiP1XZdvmJkPqTpsY.

  Does anyone know why this is happening there? @

  Use a different browser or download and install the application of office cc, https://creative.adobe.com/products/creative-cloud

  and install your trial version by using the desktop application.

• My keyboard wireless 800 embarrassment where should I contact for repair

  I live in Singapore, I know where should I go for the repair of 800 wireless USB keyboard.

  Hi AvanOng,

  1. what operating system is installed on the computer?
  2. do you get an error message?
  3. have you made changes on the computer recently?
  4. what exactly happens to the keybord?

  I suggest you try the steps from the following link:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  How to contact Microsoft if you have questions about your hardware device.
  http://www.Microsoft.com/hardware/en-us/support/contact-us

• How to track an article once it has been sent for repair

  Recently, I sent in my Thinkpad T530 for repairs and I was wondering, is it possible for me to follow? Also, I live in the Canada

  http://www-03.IBM.com/support/ezserv/home.jsp

• Spectrum XT by clicking on disk! Drop the WiFi! After you send it for repair 4 times! Why me!

  What should I do to get a laptop HP to work for my money?

  Initially, I bought a desire that I sent to get repaired 3 times because of the problems are not fixed.

  Was sent then a spectrum XT 5010nr as a replacement unit.

  Worked like a charm, until what it has not started at a black screen.

  After countless hours talking on the phone with abroad that support a no. IDEA how DO I USE WINDOWS and even less how to help me fix my laptop, I sent it for repair and it came back working again.

  BUT NOW he has a hard drive that is constantly clicking and making noise even when I'm not doing anything on the laptop and a WiFi that keeps giving up the connection or making 'limited' while Macs on THE SAME NETWORK on the same network and Android devices HAVE THAT ISSUE.

  Not wanting to not spend another 72 hours of my life, losing time with support 'concierge' of the India following a script no matter what you tell them and can "certainly help you with that" up until 3 hours later, they admit that they have no idea of what they are doing, I have researched and done everything I could changed every setting in Power Options, reinstalled Windows 8, and problems still persist.

  I would try to sell the unit, but I feel hurt hurt someone with a laptop of shit.

  Is HP, possible on this beautiful soft Earth I can get a perfectly portable work on you for the money I spent to buy it in the first place? I love the design of the spectrum but if he cannot hold a * beep * WiFi and if I live in constant fear of drive failure hard (because of the ominous clicking), it is not worth!

  I have forwarded your message to the right people for their review. You should hear from someone bit via private Message on this forum.

• ... Should shipping laptop for repair I include battery?

  Hello

  I send my Pavilion dv6000 for repair, and I received the box to send it... He said do not include parts of aaccesories/external like a mouse... etc. Should I include the battery? I'm not sending the laptop because issues of power, but because of problems with wireless, so would need to send the battery?

  Help, please

  Hello Mili,

  Do not send in the power supply or battery cord