... Should shipping laptop for repair I include battery?

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• I need to send my laptop for repairs. Is there a way to secure all files in My Documents to prevent them from be read? OS is XP.

  I need to send my laptop for repairs. Is there a way to secure all files in My Documents to prevent them from be read? OS is XP. I don't want to remove them from the laptop - contains any installed programs, etc.

  I need to send my laptop for repairs. Is there a way to secure all files in My Documents to prevent them from be read? OS is XP. I don't want to remove them from the laptop - contains any installed programs, etc.

  Encrypt files...   http://support.Microsoft.com/kb/308989

  But do it on your own windows login, it is password protected so technicians can not access (let connect them only on a guest account).  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/ua_provide_guest_account_w.mspx?mfr=true

• Chromebook: Sent someone at - it a laptop for repair because the keys were not working?

  Several keys on my keyboard do not work.  As suggested on this forum, I have powerwashed the Chromebook twice with no change in the problem.  I contacted HP and I received the box to return it for repair under warranty.  My question is this: does anyone know if I should including the adapter?  The person of tech for the repair, I talked said I shouldn't include it but said that the documents sent by the repair center to register.  I called back several times to try to get what I thought, it was a simple answer or not available.  I want not to return the adapter so I won't get it but I don't want to prevent the repair center to be able to fix the keyboard.  Thank you!

  @NicoleNEO

  The only time that you must include the AC adapter is when it is supposed to be a problem with this component.

  HP has all the cards for all computers, laptops, tablets and desktop computers.

  Given that the HP representative said the, you do not send in the adapter.

  Cover your back:

  If you wish, put a note in the box that indicates that you have said do not send adapter.

  And, Yes, if the problem with the keyboard is revealed to be the adapter, you need a new adapter.

  Add to your notes that if the problem is not found, you suspect the power adapter, after all.  HP can you send simply should the tech Department think that a new adapter is needed to solve the problem.

  When you see a post that will help you,

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  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• My keyboard wireless 800 embarrassment where should I contact for repair

  I live in Singapore, I know where should I go for the repair of 800 wireless USB keyboard.

  Hi AvanOng,

  1. what operating system is installed on the computer?
  2. do you get an error message?
  3. have you made changes on the computer recently?
  4. what exactly happens to the keybord?

  I suggest you try the steps from the following link:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  How to contact Microsoft if you have questions about your hardware device.
  http://www.Microsoft.com/hardware/en-us/support/contact-us

• Want to m6 n010dx: I don't know how to send in HP laptop for repairs.

  I really need to have my sent laptop repair. I can't find a single link that is any help at all as to how I would go about sending in.

  Hello

  Do you have a case with your local HP Office? They tell you how and normally they will send you something to put your mobile PC and send to a GOOD address with your CASE otherwise it can go to a jungle. Please contact and ask for more information from them.

  Kind regards.

• HP G6 2005AX: question card mother/basis/case hinges, now I need to pay an amount equal to laptop for repair.

  Hello HP,.

  My laptop is completely useless after 3 years of normal use.

  I sent an email to the HP service center after they sent me heavy price quote as follows:

  Fix for fraction very price at a local mobile shop, which set the motherboard by replacing a few shorted out chips with new ones, replaced the hinges and fixed same base compound and finally got.

  This saved buying me a new laptop + Win10 pro which will not come with most of the new laptops.

  Nobody called me using HP's India team.

  in any case thank you Jeffhelp and kevin-T.

• HP laptop warranty repair

  I just want to share my (very) bad experience with the customer service HP regarding the sending of your laptop for repair:

  My laptop went dead due to software HP Assistant updated my BIOS (it seems to be successful until I rebooted my laptop). Read my post here if you want to know what is the exact problem: http://h30434.www3.hp.com/t5/Notebook-Hardware/Laptop-not-boot-up-after-BIOS-update-Please-help/td-p...

  I could not solve this problem, so I contacted HP to see if the procedure of sendting for repair.

  I was told that it should take about 15-20 (!) days - take the phone and fix it. Then they gave me the address of the nearest HP (Israel) laboratories, then I went to there by myself - 3 hours! - so he will repair more quickly.

  Today, I contacted them again and they even didn't take a peek again.

  HP has disabled my business because of these bad updates (retail sales. (NOT BETA)! It is not a problem, I did.

  I recorded all the calls, and I'll upload them as soon as you can see how ridiculous customer service the HP is. Oh, and they told me they give me a call back on certain issues. I don't have any call HP again.

  My laptop of HP labs. They told me that they have to replace the motherboard together. Does make sense to anyone?

  In addition, they have added and said that my motherboard type is not in stock - and it should take about 10 days to arrive...

  Is it not possible to do a hard reset for the re-flash of the firmware OR bios chip?

• HP gives me no place to register for repair after checking a valid warranty

  I saw a res [response to a previous post, who posted a link to hp, but I've been everywhere in this site, and they refuse to give access to submit my laptop for repair

  It is an old g6 pav, but is still under warranty, and now they just cleared me like they don't want to hear about, but I want this fixed thing upwards. warranty expires in a month

  I tried all the support, detect etc products, it displays information of warranty very well, but doesn't give any options to support, which gives and is there a work around?

  Thank you

  If you live in the United States, contact HP info here.

• How can I send a laptop to HP for repairs?

  I have a laptop HP Pavilion with a cracked screen. This is the second time that the screen is cracked. The first time, we had a technician HP come to the House to fix it. He seemed a bit inexperienced and nervous and had difficulty getting the display opens to pop in a new LCD. Apparently it must have damaged something internal in the process, which went unnoticed until the second time the screen cracked and had to go repair. So this time I brought to Staples, where services tech guy was very helpful and was able to get the screen appeared in no harm, but now the laptop won't turn on. He said it is an internal hardware problem and not a hard drive or the battery, because when the laptop is plugged, the power source is on signaling that the computer is plugged (and it has tested the hard drive for problems; the OS and data are intact and the drive works very well).

  What the guy from Staples also found was that the display unit plastic had taken place with electric tape (probably from the first guy that repaired a few years ago) and that in the course of the first guy prying open the screen, some internal components (he didn't say that) had gotten twisted; It is probably the culprit preventing the marketing of the laptop. I left the laptop at Staples for a few weeks, so they ordered a new "room" in the hope he get up and running. They have just called this morning to say that they had installed the new "party" but that it was not yet light. I'm going to Staples more late this afternoon to pick it up. I'm not ready to let go in the trash and want to try to send to HP in the hope that they can fix it in a factory environment. I don't know if it's still under warranty (got as a Christmas gift in 2010), but am able and willing to pay extra, even if it is not.

  I searched online to find out how to mail in a computer for repairs of the plant and got this page:

  http://support.hp.com/us-en/document/c00064570
  

  .. .titled "Preparation Notebook for courier to an HP Service Center qualified." This page is a subsection containing information about how to contact HP for a service request:

  How to plan a repair service

  For service to the Canada and the United States, contact HP to schedule a repair with a HP authorized service center. The HP agent will determine whether the HP laptop should fix it to a service center. If a repair is required, they predict a recovery of the laptop PC. The repair takes usually 5-10 working days including shipping.

  I'm on the service page now, but I don't know personally make and model of the computer. I know it's a HP Pavilion Ultrabook (obviously I can't run the detection tool because I'm not on this computer). Although I don't know if Ultrabook is the term for it; When I got it, I thought it said Ultrabook, but is perhaps just a "slimline notebook" If there is such a thing. (He has a 14 "screen and no disk drive internal or a numeric keypad.) I thought small-form laptops without disk drives and keypads have been called ultrabooks but maybe I'm wrong). The search engine gives only one result for "Ultrabook" for the United States, and I know that's not my model. I know this isn't a netbook either. Is it just a laptop usually without additional equipment, then?

  TL; DR, I know, but what I am hoping is that someone can provide me with a phone number or I can call to get general support and service by mail (and maybe inform me in a way to the image of a hard drive that has to stay in the machine that cannot turn to run a backup program). If it turns out that the laptop is DOA, I'll just see if I can get the same model by Amazon (or even if I have to go through eBay - HP in their "infinite wisdom" does not provide that affordable Windows 7 models, which sucks as much as useless Microsoft replacement). Right now, I just need to get this STAT baby in intensive care.

  EDIT: The left hinge of the laptop just as loose, as another user described in this forum post:

  http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/Hinges-problem/td-p/3945328
  

  Without doubt, this has something to do with it too, as this user also said the display hinges have been wobbly and the computer does not. (Eventually this 'Party' the Staples guy mentioned also has something to do with the hinge, or they are two separate issues part just a coincidence).

  Hello

  Please find the links given below to contact HP technical support.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

• Laptop damaged when sent for repair

  Thought I better warn people about the terrible service I received from Toshiba! I returned my phone to them for warranty repair. They arranged for UPS collect my phone Monday and I was sent an email Wednesday from Toshiba to inform me that they had received my laptop. Friday, I had a phone call to tell me that my laptop was damaged. Apparently, the hinge is broken and metal casing is badly bent and broken in a corner. The laptop let me in perfect condition, except for the touchpad works not that is why he has been sent for repair.

  Toshiba told me that I am responsible for the repair costs and argues that it was not packed correctly, even if I followed their recommendations to packaging. They also said that it was not packed in any film bubble, a complete lie like air bubbles was recorded around the laptop.

  I phoned UPS who say that Toshiba reported no damage and would have had to file a report. I also discovered that Toshiba do not take insurance when laptops are delivered with them! If I know that I would have never allowed my laptop to be sent to Germany. I asked for photos of my laptop to be sent to me and well that knows no ones what happened to it I think it has been unpacked and later dropped from someone at Toshiba. It may explain why it took 2 days after arrival to report damage to me and why Toshiba refuse to report the problem to the inverter!

  I have contacted Trading Standards and legal advice, I'm just wondering if it happened to someone else? I wanted to let people know that when they send their laptops that they are not insured for damage while shipping.

  Sorry to hear that.
  I really hope that you will be able to clarify this with the representatives of Toshiba.

  Where do you live aster?

• How to copy my files to email contact lists for transfer on my laptop after repair of the manufacturer.

  Hello

  My laptop almost 3 year, shows signs of age and I have to send it to the manufacturers to replace a keyboard and the reader of cd/dvc. I'll have to save all my pictures and documents on a portable player so I can copy them to the repairedcomputer once it is returned to me. I also have a load of saved bookmarks which I want to keep and I think that it is also possible. My biggest problem is I use Thunderbird as a filing system for all important emails and keep my email contacts list and I wish I could copy them all when I clear my computer so I can copy them on my laptop newly repaired.

  For most of you, this task is as simple as copying my photos or documents, but I get very confused with profiles etc in Mozilla. I wish it were as easy as a file, copy of emails to... but not yet. I would appreciate help on this.

  Crush the Thunderbird profile folder ends the new profile. So, you have just an old.

• I need to replace the battery of laptop for pavilion dm4-2180us

  I need to replace the battery of laptop for pavilion dm4-2180us

  Hello

  Copy the part from following link number:

  http://PartSurfer.HP.com/search.aspx?SearchText=QE374UA

  You can buy in the store or use part # buy elsewhere, such as:

  http://www.Amazon.com/593554-001-replacement-Notebook-battery-5200mAh/DP/B004MR2RMQ

  Concerning

• How to get a laptop for PC low battery warning

  My other portable pop up attention getting WARNING when the battery goes down to 10%. This news has a tiny icon (1/8 ") for the battery as well as the other icons by default windows down on the lower right part of the screen - it's my 'warning '.

  When I see it, the only warning I get is when the screen goes black.

  How can I install a warning of low power useful?

  Take a look at this:

  Followed for Vista and XP laptop battery
  http://www.pctipsbox.com/laptop-battery-monitoring-for-Vista-and-XP/

  Excerpts:

  You just need to download the BatteryMonitoring.zip file and extract anywhere on your hard drive. This small program does not have any installation, then extract the contents of the zip file, double-click BatteryMonitoring.exe to run it.

  There are two types of warning sounds audible for low battery notification and another for notification of critical battery level.

  If you want that the warning sound loud enough to draw your attention, you will need a 3rd party program. The link above is one of these.

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• What laptop should I go for?

  Hello
  I am a software developer and especially I work with the following software:

  1 .NET 2012 and 2010
  2 SQL SERVER 2008
  3. other software support

  I need to know which computer dell laptop should I go for. I heard that Latitute series is good, but need to suggestion. Meanwhile, I can on 'New Inspiron 11 3000 Series' http://www.dell.com/in/p/inspiron-11-3137/pd?oc=w540359in8&model_id=inspiron-11-3137

  that I really liked, but then it has only 2 GB of RAM. How about you, RAM upgrade? It will support my need?

  Basically, I need suggestion of experts on this subject, which one to go, that would fill my goal.

  Thank you!

  Hi iExplore.

  I regret that no one gave you assistance. walthy 46 is correct, you would have to go through the Dell India for your purchase.

• My computer crashed while I was able to cancel the registration of my copy of Windows 7. I would like to move to my laptop. What should I do for this (a number to call, etc.) Thank you!

  My computer crashed while I was able to cancel the registration of my copy of Windows 7. I would like to move to my laptop. What should I do for this (a number to call, etc.) Thank you!

  Jut a little word. If it is a retail version of Windows 7, you should be OK, but if it's a version of Windows 7 OEM then the license died when the machine does.