I want to cancel my package of creative photography of Cloud (one year)
Where can I cancel it?
Hi Sandrav95157563,
We're sorry to see you go! Instructions for cancellation are available here: cancel your Adobe Creative Cloud membership.
In addition, I'm moving this discussion on the Adobe Creative Cloud forum in case you have any other questions concerning your subscription.
Best,
Del
Tags: Adobe
Similar Questions
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Help me please, I can't seem to change the plan, I want to change the plan for all applications - special offer 600 baht/mo
Contact Adobe to cancel your current plan without penalty
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Then subscribe to an education plan
Adobe in education... Start here https://creative.adobe.com/join/edu
Educational https://creative.adobe.com/plans?plan=edu
FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
When you purchase a subscription to education, the terms you "click to accept" should be clear about the first/last years
-Intro price http://forums.adobe.com/thread/1448933?tstart=0 one can help
http://www.Adobe.com/products/creativecloud/students.edu.html
http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html
Redemption Code https://creative.adobe.com/educard
Proof of ID http://www.adobe.com/store/au_edu/academic_id.html
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I want to talk to cancel now. I want to buy photoshop not creative photography plan Cloud (one year).
Cancel your subscriptiob whack cs6.
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Recently ordered (and order confirmed) "Plan of creative photography of Cloud (one year). I want to cancel it, but during the procedure, I do not even the option "Cancel". How should I proceed?
In order to cancel the order, please contact customer service
You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
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I recently changed in terms of creative photography of Cloud (one year). How can I add in my package design CC what it costs?
Hello
You can buy indesign app only if you just want to add indesign. If you want all the applications included in creative suite cloud, you can go for creative cloud all apps.
For the price and Indesign added to your subscription, you can connect to both pricing and membership creative cloud | Adobe Creative Cloud
If you want to upgrade your subscription to creative cloud all the apps you can refer to upgrade or change of plan of your cloud of Adobe Creative
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Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year). What to do?
Hello
You can try the steps on the following link to cancel, cancel your membership Adobe Creative Cloud
If it does not you or if you get an error contact Adobe to contact customer service
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I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem
[moved from the download, installation, commissioning creative cloud download &install]
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
I use a mac
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.
To delete these entries.
It is best to reset the default Hosts file.
Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.
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Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).
the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735
Help me please to solve this problem. I need my lightroom immediately)
Hi mohamed,.
Please see the link below to buy the plan of photography:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
In case you still have question, please contact sales at Adobe team.
Adobe Middle East and North Africa
Kind regards
Sheena
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Cancellation - plan of creative photography of Cloud (one year)
Dear Sir.
I want to cancel my membership / subscription to creative photography of Cloud (a year) which began on 1 June 2015. It's because I no longer need this software. Please cancel my membership and refund the fee for the first month.
Best,
JL
Please refer to cancel your membership creative cloud
Concerning
Stéphane
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I can't buy the plan of creative photography of Cloud (one year)
I tried several times to buy the plan of creative photography of Cloud (a year), but I couldn't. I tried different PCs and devices, but he always says that there was a problem when I click on the button (confirm the membership). Here is the error:
There was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North Africa Bahrain: Egypt 80081097: 08000000447 Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735 Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145 Oman: 80077173 Saudi Arabia: 8008446638 Tunisia, the Morocco and the Algeria: + 33 157324642 United Arab Emirates: 80004443085 Commonthwealth of independent States (CIS): + 44 207 365 0735
I'm from Saudi Arabia, so I called this number: 8008446638, but there was a problem with this number too! I can't call this number from a mobile phone, it must be done via a landline and I do not have.
Could you please advice me what to do to solve this problem.
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
the package of creative photography of cloud comes with bridge?
The package of creative photography of cloud comes with bridge?
Yes.
Details of inclusions
Adobe offers current discounts for CC Photoshop + Lightroom Plan | ProDesignTools
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I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?
Mylenium
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Prepaid package of creative photography of cloud cancelled by mistake
I bought my plan of creative photography of cloud in the 20/06/2014 (one year subscription).
I bought a creative photography of cloud prepaid plan one year on 22/04/2015. After the purchase the prepaid plan, the new expiry date was 20/06/2016. So far so good.
20/06/2015, Adobe automatically renews the membership for a year that is not what I wanted but was willing to accept it if it was the fact that the expiration date was not extended as a result (should have been 20/06/2017). So basically, membership has been renewed for $119.99 and the expiry date was still 20/06/2016.
So far, I had 5 chat sessions. Finally managed to get the reverse automated/incorrect renewal (not for the full amount that the refund is prorated (!), but, at the same time, the prepaid plan of one year was canceled by an agent too. Officials keep telling me that the question has been raised, but I never got emails from back. Agents, so far, have refused to reactivate the prepaid plan without being able to tell me why. Of course, I have the confirmation e-mail received and so on.
I obviously can't rely on officers of chat and I'm trying to understand where to go then. It's fraudulent and frustrating.
I see that both the command line CC & the redemption code was bought under an Adobe ID. The CC can not be enabled however can you send me the code to Exchange personal e-mail, I'll follow him to provide you with a solution, I see that many cases are escalated & work.
Concerning
Stéphane
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