I want to cancel my monthly subscription to creative cloud. I can't seem to contact support

Similar Questions

• CANCEL my monthly subscription to creative cloud

  Hello

  Could you please help me cancel my monthly subscription to creative cloud? I can't even see my subscription in my plans (in my account page), but still I'm charged for it.

  Thank you

  Ahmed

  Hi, Ahmed.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• I want to cancel your monthly subscription

  I want to cancel your monthly subscription

  See the link below:

  https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html

  You can also contact the Support from Adobe for assistance:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  Click on the button still need help and select the Chat option.

• I want to cancel my monthly subscription, there isn't a "Plan to Cancel" button or a link for me. How can I cancel my plan. Do not send me the page 'aid', I got a lot of useless advice from adobe. Just help me to renounce my PROJECT! Thank you.

  I want to cancel my monthly subscription, there isn't a "Plan to Cancel" button or a link for me. How can I cancel my plan. Do not send me the page 'aid', I got a lot of useless advice from adobe. Just help me to renounce my PROJECT! Thank you.

  Return, cancel or change an Adobe order

  or contact the adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It is truly concerni

  I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It's really as regards and very frustrating.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• Cancel an annual subscription to creative cloud

  Cancel an annual subscription to creative cloud

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• If I buy the monthly subscription of creative cloud can I download it on a desktop and a laptop

  I wan to buy the monthly subscription of creative cloud. When I do, download the software on my desktop and my laptop?

  Also when I use lightroom and photoshop should I be connected to the internet?
  
  

  Your subscription allows you to have two working facilities.  As long as your two machines meet the requirements of system includes you being able to work with both of them.

  A permanent internet connection is not necessary... the software resides on your machine.  The internet connection is mainly to check the status of your subscription periodically to make sure that you are still eligible to use it.

• I need to cancel an annual subscription to creative cloud.

  I need to cancel an annual subscription to creative cloud.

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• Nobody helps me to Adobe. I can't renew my monthly subscription to creative cloud

  Adobe could not get the rate of monthly subscription for my creative education cloud subscription. I received an email saying that my account has changed to a free adobe membership. I checked my credit card, and yes there is a problem in my credit card. I tried to add abother map of imformation front page for the past 10 days, but he did not accept my credit card which I am currently using without any problem. Now, I have just 1 days to use my apps. Today I received a new credit card and want to try it, but this time I don't see the map information page. When I try to open the page to add the new credit card, the page is just blank. It is simply to display the page header and footer. So I can't reach for planning information page. I don't know if it's the attack to adobe.com servers, but I need to renew my membership. I contacted live chat, but they do not help me. They're just trying to transfer me to another Department, but they do, that the connection went every time. Someone has to help me abput that. I tried to contact the adobe Turkey, but he is very busy, so I can't reach in support of the team.

  Hi ekolipik,

  Please change your browser and try again. Consult the KB: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html.

  Kind regards

  Romit Sinha

• What is included with my $49.99 a month subscription to 'creative cloud "?

  I use InDesign, but I want to know if Photoshop is also included in my $49.99 a month subscription.  How will I know?

  Hello ronm40,

  All applications that are registered on your client application creative cloud are included in your plan for $49.99 per month (one year).

  Launch the desktop app creative cloud and go to--> Apps. You can see all applications listed in there.

  If you have not downloaded creative cloud desktop application again. Please visit: Download Adobe Creative Cloud apps | CC free trial Adobe

  Software and services for creative professionals | Adobe Creative Cloud

  It will be useful.

  Concerning

  Bianka Attre

• monthly subscription of creative cloud

  I got the monthly package while I access to lightroom and photoshop. How can I get a code of redemption for her?

  Log, activation, or connection errors. CS5.5 and later versions

  Using redemption code

  Mylenium

• Why there is no button to cancel the monthly subscription?

  I followed the instructions to cancel my monthly subscription to creative cloud, but there is no button to cancel by following the instructions. Please can you help.

  Hello

  In order to cancel the order, please contact customer service

  You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• Trying to cancel my subscription to creative cloud

  I have tried all the suggestions, it is said on the Web site and take so many different pages and around in circles. I just want to cancel my membership/subscription to creative cloud.  I even posted a discussion here and I can't meet the staff member who suggested that contact support/customer, what I already fact! FRUSTRATED! I did everything what the site offers.

  I'm sorry, but as it is an open forum, you need to have an employee with access to your account help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• How to cancel a monthly subscription?

  Hi all

  I purchased a monthly subscription which has never worked since the day that I have ordered. I need InDesign for a project and was not able to spend time with Adobe because it did not work. I think that I have spend 4-5 hours to try to make it work and it didn't work.

  But now, they are paying me monthly subscription, but I've never used... If I want to cancel my monthly subscription. I tried but they say, they did not work again and so I need to contact Adobe. I clicked on contact us and their offices are closed again. Every day are closed, they should be open with the times. Moreover, their schedules are not friendly at all, I live in North America and their opening hours are in Europa...

  I'm really tired of wasting so much time with Adobe. I really believe that this is the worst customer service I've ever seen. There is at least a place with them by a simple email or I don't know, as a normal easy way?

  Thank you all!

  Pierre-Luc

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• Cancel the monthly subscription

  Hello

  I want to cancel my monthly subscription to join creative (at least) cloud.

  I tried the site but there is no option to cancel:

  http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  It help me please on the same.

  Kind regards

  Sanket Pilankar

  Hi Sanket,

  If you are unable to cancel the subscription to the month, it will be best to contact the http://adobe.ly/yxj0t6support.

  Kind regards

  Baudier