I was told that I have to download HDplug-in, so I did, but I always get the message requesting the plug-in. help

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• I was told that I have a keylogger. How can I find and remove?

  My WOW account has been hacked. I was told that I have a keylogger. Ive has run antivirus and ad-aware and spybot scans. I have reset my account password and it happened again five hours later. How can I find the keylogger?

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I'm doing an update for some software I have installed on my computer. I get an error message. I was told that I have a problem with installaation

  By train to this day, I am a software on my computer.  I get an error message any waiy I do.  I was told that I have an installation problem.  How to fix cam?

  Communicate with people who have sold or support "some software" and give them the error message, ask them what is the solution.  If you don't know what to do, ask them to explain in a different or more clear language.

• I was told that I have to disable my account from my PC to add to another computer... I've done it before and I lost many of my images that were on LR.  No matter WHAT HELP with this please

  I'm trying to load another computer with CC, I was told that I have to disable my PC mine.  I did once before and lost a lot of my images from LR, suggestions on this please.

  I do the LR back ups system too.

  Thank you very much

  PAM

  Hi goaliemom

  There is no way to disable CC products. When you enable a CC product on another computer, simply connect to Creative Cloud.CC will ask you if you it will activate on more than 2 computers.

  I've done it before and I lost many of my images that were on LR.  No matter WHAT HELP with this please

  On the computer on which you will see that your images are not displayed?

  Catalog check the most recently used file > open recent in Lightroom

  Try opening a recent backup made on your newly added computer

  ~ Assani

• If I choose the region Belgium (Dutch), which automatically means that I have to download photoshop in Dutch... but I don't want it in Dutch, I want it for a friend who speaks Spanish... How is possible to change this? Or is it possible to change the lang

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  Please see the link below to change the languge

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• Have FF 15.0. When I open FF I always get next message: Norton Cofidential does not support FF 1.5, as if I had 1.5. That is what it is?

  I have 15.0 FF. When I open FF I always get next message: Norton Confidential does not support FF 1.5, as if I had 1.5. How can I fix it. Have I not a secure site?

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• I downloaded and installed the new version of Firefox, but I always get the message that my browser is out of date when I check my plug-ins on your Web site. Help, please!

  I got the message to update my browser, I went on the site and download the latest version of Firefox. I update my plug-ins as well. However, I always get the message that my browser is obsolete. I uninstalled it, reinstalled, without success. Please help me. When I go to help and select about Firefox, I have that I use the latest version: 6.0.2.

  See https://support.mozilla.com/en-US/kb/new?title=Web+sites+or+add-ons+incorrectly+report+incompatible+browser

  Check general.useragent preferences on the topic: config page.
  
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• I activated my windows 7, but I always get a message that it is not authentic

  I just activated my windows 7 with the help of technicians from microsoft.

  I always get a message that my windows is not genuine.
  Now when I called microsoft they say my product key does not exist.
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  Problem solved :)

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  Thanks for all the help.

• I keep trying to download, but I always get a message saying ' we are currently experiencing some issues, please try again later. "Please help

  I tried to download after effects CC but it always says "that we are currently experiencing some issues, please try again later." I did this for about four days now, to no success. I use a dell computer please help me, I really want this app.

  Hi Henrique,

  Versions of Adobe Premiere Pro and Adobe After Effects CS5 and later Windows require a 64-bit (Windows XP) with the exception of Windows edition. You can not install (or run) of the Adobe Premiere Pro or After Effects on any of the following operating systems:

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  • Editions 32-bit of Windows Vista Home Basic, Home Premium, Business, Ultimate or Enterprise
  • 32-bit editions of Windows 7 Starter, Home Premium, professional, or Intel equipped computers UltimateMac
  • Mac computers with Core Solo or Duo 32-bit processors. To indicate if your Mac offers 64-bit support, see how know if your Mac has a 32-bit processor or 64-bit Intel processor.

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  Kind regards

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• I was told that I have to start a new question to create an account, when all I wanted to do was to answer someone else's question.

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• I was told that I have a virus on my computer and I need to remove it. How to locate it. I have the web address

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  It looks like globalsurveyfreebies.com may be the virus.
  http://www.SiteAdvisor.com/sites/globalsurveyfreebies.com
   
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  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free 
   
  And then, I'd stay away from this site.
   
   

• I have tried all the recommendation of ACC, but I always get the spinning wheel and desktop applications won appear. I have a MAC system

  I can't the ACC top applications office appear on my system. I tried the recommendation, but nothing has worked.

  If you have bad to start the creative Cloud Desktop application and the application shows a spinning wheel of progress or a blank white screen (or otherwise does not open), try the solutions below in the order. If a solution works, you don't need to try the next solution.

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  For more information, please visit: FAQ: how to contact Adobe for support?

• Downloaded Adobe DC Pro and even with serial number get the following error, help?

  

  Hello

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• Downloaded first pro cc uninstalled, then reinstalled. Always get the update to fail.

  Unable to get first cc pro to install correctly. I uninstalled and reinstalled but still failed to update (U44M1P7).

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• iPad, Safari froze and was told that I had to call apple for support assistance.

  My iPad Safari froze and was told that I had to call apple for support assistance.  I called and gave the last four digits of my serial number of the iPad.  They wanted me to download app and pay money, but it felt weird, so I hung up. Am I or my systems compromised in any way by calling and giving the serial number or hang up in time that nothing should be affected?

  Do this...

  Tap Settings > Safari and then slide down and tap clear history & data website, then reboot your iPad.

  The number they gave you is not Apple.

  Never give any personal data abroad on the net, including serial numbers.