Icon blackBerry smartphones e-mail accounts in the Setup program is frozen

Hi, im using the torch and was able to set up my email on the pc, but he asked me to perform the activation of the security on my phone when I went in Configuration > e-mail accounts, the icon does not open, it seems that its frozen food. I open the other icons (i.e. Instant Messaging, bluetooth etc) in the same folder.

Appreciate any help

Thank you

Hi and welcome to the Forums!

Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

Best!

Tags: BlackBerry Smartphones

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