iDrac 7 issue

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• iDRAC v 1.56.55 and LC v 1.4.0.128 WSMAN connection issues

  Hello

  I'm using WSMAN to configure remote iDRAC on some r.620 servers and servers more recent which came with new firmwares iDRAC/LC as well as those that I have upgraded to the latest firmwares behave oddly w / orders WSMAN - so that every now and then the command WSMAN comes in saying that name username/password combination is incorrect , but they are not and sometimes it works, other times it is not which means you should I ignore exceptions and retry the same command multiple times in the script...

  I also see a slew of the following logs in the LC log store:

  USR0031 cannot open a NULL of NULL session using the NULL value.<>
  USR0030 successfully connected using roots, 192.168.100.10 and WS - Man.
  USR0031 cannot open a NULL of NULL session using the NULL value.<>

  Anyone know what exactly the "using null null null" is supposed to mean?

  Thank you

  Ovidiu - K.

  Daniel,

  I tried the latest firmware as well (iDRAC v 1.57.57 LC2 v 1.4.2) and the same Lifecycle Controller log entries are collected for each order WSMAN (USR0031 cannot open a NULL to NULL using NULL session). However, at this point because everything else seems to work - have not had authentication errors more - these journal entries are without consequences (okay maybe a little boring to the eye but nothing I can't live with). However maybe someone of the iDRAC/LC development team wants to take a look to see why these entries are saved with each order WSMAN...

  Thanks and regards,

  Ovidiu - K.

• Which network interface is linked to a 1000th PowerEdge iDRAC?

  I have a PowerEdge server 1000th with a bunch of blades plugged and there also * six * M6220 ethernet passes over it.

  I have configured each server so that it has a separate IP address of each switch of the following subnets:

  A1 - Public IPs (111.222.333 *, for example)

  A2 - private IP address (* 192.168.10)

  B1 - private IP address (* 192.168.20)

  B2 - private IP address (* 192.168.30)

  C1 - private IP address (* 192.168.40)

  C2 - private IP address (* 192.168.50)

  Each server can ping any other server on any B B six IP addresses (so that they can all 'see' each other on all interfaces of contactors.

  In addition, the CMC interface has a public IP address, and it is connected to the A1 (the public IP switch) switch.

  Now, when I want to use the interface of the iDRAC (for access, for example, the console to one of the servers), it works * fine * (which means that I can't the user a browser on one blade to access the console of the iDRAC of any * other * blade) if I attribute public IP to the iDRAC interfaces. However, if I assign an address from any of the * private * subnets (because my public IP is rare), I'm not able to reach the iDRAC console.

  IDRAC interfaces are only related to A1 or something, or is there a reason why I shouldn't be able to reach them through other switches?

  So it seems that the iDRAC facilities use the physical interface on the CMC, not on any of the modules A1 - C2 network. Although this interface was connected to our network public IP (with our A1 network interface), I was able to avoid public IP with our iDRAC interfaces by issuing IP aliases private A1 interfaces on our blades.

• [iDRAC] OR and O are interchanged in Cert request using API

  More info: idrac 8, V2.30.30.30

  If I create a certificate request using the webgui interface, demand ist fine.

  If I use the api (method: GenerateSSLCSR of iDRACCardService) the values of the unit of ORGANIZATION and O are interchanged.

  Example:

  Configured values:
  OU = MyOU
  O = MyCompany

  In the CSR, these values are interchanged. I checked it using Windows ' CertUtil.exe - dump "idrac.csr"
  The release of book:
  UO = MyCompany
  O = MyOU

  Is this a bug?

  Concerning

  Ulli

  Thank you for the information.

  We have reproduced this issue and are trying to add to the list of correction of an update of the firmware of future iDRAC. I suggest that watch you iDRAC updates for a fix for this problem.

  Thank you

• iDRAC on Dell R610 problem

  Hello

  I just got a new Dell R610 and I tried to configure the iDRAC on her card. I have it configured on interfaces of multiple T300 Dell and the ILO on the different models of HP servers successfully. But for some reason, I'm going to have serious problems with it.

  I think he got an iDRAC Express card as there is no extra ethernet port on the server, just the standard 4 integrated NETWORK interface the iDRAC BIOS are version 1.70 I understand is the last.

  In the screen configuration (Ctrl + E) iDRAC, iDRAC and IPMI over LAN are enabled. Selection of NIC is set to shared so for active LOM, it reports 'No. Active LOM'. VLANs are disabled, iDRAC Express stand them? -Once it works I would like to enable it if possible.

  Only NIC1 (eth0) is connected to the switch. I tried configuring it with DHCP, but he never does an address even if the operating system gets a.

  To remove the switch / VLAN even tried to connect NIC1 directly on an other server tcpdump and running with iDRAC configured with a static IP (the default value of 192.168.0.120). Did not get a thing of it. I could see the arp requests going out but not responses to iDRAC.

  So, how do you get the iDRAC to work?

  Thank you.

  Today technician Dell replaced our motherboard and this fixed a problem with the DRAC.

  New motherboard uses older versions of BIOS and DRAC BIOS main:

  principal: was 3.0.0, now for 2.0.11
  DRAC: was 1.70.21, now 1.41.13

  DRAC works now, and, Yes, she has the web interface.

  PS unfortunately, but this will not be fixed another issue we have with H200 controller or it's linux driver mpt2sas: https://bugs.launchpad.net/linux/+bug/777441 (ClxAdmin, if you use Linux on that server, what distribution of linux/version you are using?)

• Cannot connect in the company of the iDrac 6

  iDRAC Enterprise never works on the login page that is a known issue on the net. I can not connect via Firefox, IE11, Edge, nothing. It refreshes the page in IE11 or connection, connect and everything says "undefined". Yet, it works in mobile Safari. Worst platform ever.
  Try to update the firmware via mobile or impossible (appears just "progress" for more than 15 minutes, not normal). I already used the idrac repeatedly reset tool. I even created a new ADMIN activated via the mobile browser, tried again through the office. Nothing.
  Why is their platform so useless and impossible to use? Seriously, Dell, get a grip. Your download section is such a mess and too confused.
  I guess this is the download page correctly
  www.dell.com/.../DriversDetails
  and the file, even if I can not connect my company to the idrac gui
  ESM_Firmware_78M0V_WN32_1.98_A00. EXE
  
  I'm so tired at this point and need help.
  My local machine is 10 64-bit Windows. I have installed java, latest version, and I added all my https://serverIP/login.html to the list of white security in java. Restarted. Tried several browsers.
   
  My server is running Linux 64-bit Centos 6.7.

  Try to run the sync .bin file , directly on the server and not on your client system.

• How to open a service request / Ticket / issue

  Hi all

  I am now looking for some time how to open a Ticket or Service request for some issues of the iDRAC, I found.

  How can I submit these?

  Kind regards

  UBruns

  Ubruns,

  If you follow this link it will allow you to enter your service tag, once it will lead to where you can choose between email, phone or chat.

  You can also post here and we can assist you as well.

• Virtual Drive do not show in the BIOS after you connect Virtual Media to the iDRAC

  Hello

  I had a problem with iDRAC to install from an ISO OS image to a M600 server.

  I have measurements are:

  1. connect to the iDRAC, System-> Console-> launch Viewer

  2. in iDRACView, Media-> CD Media-> ISO Image-> [select .iso image and OS]-> Connect-> closed

  After restarting the server, "boot sequence" in the shown BIOS

  CD-ROM USB device (not installed)
  USB Floppy device (not installed)
  Hard drive C:
  Embedded NIc 1 MBA v4.4.4 Slot 0400

  Manaul Dell boot sequence should show Virtual CD etc but I have everything installed not.

  Cannot start server from the image but the "current status" in Virtual Media to iDRAC is 'connected.

  My server is a Dell M600 and iDRAC IPMI version is 2.0 and the firmware version is 1.60 (Build 3).  Help, please.  Thank you

  RDG,

  Certainly an unusual problem.  A few questions to better understand the issue.

  1st. A it worked correctly at any time, or is - this first enter this part of the functionality of the iDRAC?

  2 have you tried different media in order to ensure that the issue is not isolated just for this disc?

  What is particularly unusual as connected virtual media lists, it's clearly is not resolve as expected.

• iDRAC communication problems 6

  Recently, I tried an upgrade of an old R610 iDRAC6 firmware. Well, everything went wrong. It was done to the place where he was just download the new BIN file before I said to update. It is just hung to 65% for hours until I have to give up. I tried a racadm racreset but he showed:

  ERROR: An update is currently underway. Impossible to reset the RAC at this time.

  SO I deciede to stop the server, unplug it and then empty the 'flea' in operating power in the power button for 10 seconds. I then plugged it back in and waited a little before turning it back on.

  Then, it's really fun when I saw this on the POST:

  The remote access controller initialization...

  iDRAC Configuration Utility 1.54

  Copyright 2010 Dell Inc. All rights reserved

  iDRAC6 failure of Communication.

  The attention! iDRAC6 not responding do not. Reset.

  Then it restarts and then it showed:

  The attention! iDRAC6 not responding do not. Poer required exceed the power of the power supply.

  Change! Continuous start system accepts the risk that the system can turn off without warning.

  Strike F1 key to continue, F2 to run the system setup program

  I can possibly get into the OS and I try a racadm racreset, and it gives me the same warning as before update and this:

  IMPORTANT NOTE!

  FCAC is unable to communicate with the BMC. This condition can occur because of (1) any BMC is present, software components related to IPMI (2) missing or dysfunctional. Features CARS depend on BMC connectivity in order to work properly, and you can see failures as a result.

  I tried all the suggested 'fixed' this page, but it is still dead apparently: http://en.community.dell.com/techcenter/systems-management/w/wiki/3464.troubleshooting-idrac6-issues

  Is there anyway to force a re-flash of the iDRAC or since I can't still connect with him it's a little dead and now I have close F1 to start my server in the future?

  Hello

  the process has been altered and iDRAC will not be able to reflash, in this case, it will be necessary to replace the motherboard

• iDrac could not be upgraded

  Hi all

  I got the following error trying to upgrade to iDrac7 OME iDrac6:

  Results: Download packages.  The method call InstallFromUri to download packages to iDRAC Download Package: ESM_Firmware_G6N28_WN32_1.97_A00. EXE on the Download Package iDRAC started successfully and the Job ID is JID_001407331297 the URI given to iDRAC to download it from: http://ipAddress:port/install_packages/Packages/ESM_Firmware_G6N28_WN32_1.97_A00.EXE

  Checking the status on the following tasks: JID_001407331297 The JOBID JID_001407331297 failed with the following message: package verification failed. MessageID: RED007

  Download error occurred.   Package ESM_Firmware_G6N28_WN32_1.97_A00. EXE to download on the device target. Update failed.  The task of software update failed.

  What is a port issue?

  Thank you

  The upgrade of iDRAC6 (physical to the snap card) at iDRAC7 (welded as SOC on a mobo) is not possible via a firmware update. Please specify.

• PowerEdge 320 IDRAC not accessible

  I have a 320 Poweredge provided with VMware ESXi 5.1 already installed on it. I am able to get to the client via Vshphere ESXi host. However, it is showing that I do not have a persistent storage and need to create it. I tried to create it and it wouldn't let me.

  I have been told that I have a driver may issue and need to resinstall VMware. To do this I need to operate the IDRAC. I've set up but I can't access it. I know that I can access the server because I can ping the ESXi host and connecct via http to the host. But cannot connect to the IDRAC. I rechecked the settings and all my ip and user name information are still there.

  I need to get through this, so I can continue to try to install VMWare and all the drivers I need.

  You guys have any ideas?

  Thank you

  You can share details below. You can get this information from the iDRAC settings page when you restart by pressing F2.

  1. iDRAC FW Version
  2. License installed on iDRAC (Basic, Express or Enterprise)
  3. iDRAC (shared or dedicated) network mode. If iDRAC dedicated mode make sure that the network cable is connected to the iDRAC Port map
  4. The server has card Port iDRAC. It is close to the rear of the server PCIe slot. Here is the image of the map of Port of the iDRAC.

  

• PowerEdge r.620 - grateful to network interface "default" (iDRAC vs NIC)

  Hi all

  I'm a tech network new-to-the-industry assigned to a r.620 server in a test environment. I'm working on a project for PlanetLab , and I'm trying to figure out how to put this server online. I understand that it sounds like a question for the Support of PL, but we were confused and at this time, I try to get help or ideas, I can try, in addition to working with the support of PL.

  As part of the installation, I have a bootable CD with a custom Linux kernel. When it is started from the CD, the server must initialize the network connections and then contact the central servers of PL and install things. However, I never managed to cross the network initialization.

  The server has a license of the company. I assigned a public IP address to the iDRAC port, and nothing is connected to one of the ethernet port. This is the dedicated mode. IDRAC is accessed remotely, and a test OS shows that I am able to make connections from the server - that is to say nothing of all the material is defective or incorrectly configured.

  The error I got was "there is no device eth0, most likely this CD does not support your hardware."

  What I've tried so far:

  • Adding a tag to say the CD get em1 instead of eth0. I get the same message, "em1 device does not exist...". »
  • Adding a tag to say the CD to get the MAC address of iDRAC.
  • Changing from dedicated to Shared mode and selecting LOM1 as the interface active (with a cable connected to work).
  • Adding a tag to say the CD to get the MAC address of LOM1 port.

  The error message remains the same. A test, I tried to use the CD to start on some other Dell desktop computers (I don't note the model numbers), and this time the CD recognizes eth0 on these machines (running Windows 7 Enterprise, although it shouldn't matter because the OS was not yet started again).

  So there's something about how iDRAC vs NICs works. Beyond understanding fundamental iDRAC is a controller separated with its own processor to network card, etc, I'm new on the DRAC technology.

  Unfortunately, I cannot understand what it and am running out of ideas. At this point, I would appreciate greatly any ideas I can try to get the CD to recognize the DRAC NIC. Or even one of the 4 ports.

  Thanks a lot for reading.

  OrangeParty

  If I add another ordinary of the compatible server (not a NDC) NIC card, the lifecycle controller will be able to detect the new card?

  I don't understand why you care about the iDRAC and LCC with your custom installation of the operating system. You can use the iDRAC to mount your image of the operating system, but all this should have nothing to do with iDRAC or LCC.

  Mount your ISO using the iDRAC and boot from it. Once it is initialized from your ISO, it's no different than booting from a DVD/CD. If it does not detect the network card, then the question is probably a driver problem with your OS support.

  I don't think that this issue has nothing to do with the material. It's probably a problem with the driver on your support of OS or the installation script. I suggest you to start from your installation media to see if it detects the NIC correctly. This should be a good starting point to determine if you need to add additional drivers to the media or make changes to your script to make the installation work.

  Thank you

• Problems updating Firmware 7 IDRAC

  Hi, I had problems with my controller IDRAC PowerEdge T320. It seems to be a known issue, introduced with Firmware version 1.50.50, which is delivered with my machine. Basically, the device signals that all user sessions are used. (RAC0218). I am running Windows 2008 Server R2. To resolve this problem, I find the IDRAC firmware update version for my system. 1.57.57 downloaded the windows EXE file and it ran. The release notes say that a reboot is not necessary. At the end of installation, I got a message in a dialog box. "" Device iDRAC7, Application: iDRAC7 could not access Virtual USB Device "and then the following message in the upgrade of the firmware Installer information window" "" This message can be ignored"with many things on the R2 IPMI driver. My problem is that the Dell OpenManage Server Administrator noted the old firmware version number. I reset the iDRAC from the C: prompt to soft help from "racadm racreset" who have reported success. It made no difference. I emptied my cache of browsers as well. Any ideas how can I know if my firmware has actually been upgraded?

  When I googled the error message my own post came first on the list!  So I thought that I had better do a update.  After finally move to try to solve this problem (again), I opened a case of pension with DELL.

  There is now another more recent version if the firmware of the iDRAC. 1.66.65

  I downloaded and installed, but it failed with the same error on "Failed device to access virtual USB".

  The nice guy of support counted Dell that it is due to an incompatible BIOS version.  I currently have 2.0.22 and the latest version is the 2.3.3.  Then I spoke for her.

  I have successfully installed the BIOS update, requiring a reboot.  I then had another go to the update of the firmware to iDRAC to 1.66.65 and this time it worked WHOO HOO!

  Now wait us and see if real problems connection problems are solved.

  I'm quietly confident.

  Hope this helps someone else

  David

• Appeal iPhone issues 7 more

  I recently bought the new iPhone 7 more.  Not only am I having problems with the LTE service, bounce back between 3 G and no service I am now having problems with call connectivity.  When you try to make an outgoing call, I get an automatic response from my carrier (Verizon) "it's Verizon, we are unable to complete your call at this time, please turn off your phone and back and try again."

  It is a known issue with the iPhone 7 and Verizon. Supposed to be Apple and Verizon are seeking him. It has been a problem since the phone was released. Do a Google search or search here on the forums for a temporary solution but not a cure.  But basically to stop the LTE oice and data into data only in the settings.

• iPhone 6 more hang freeze issues

  My iPhone 6 more guard suspended (gel) for the past 6 months, I have to reset the whole phone sometimes up to 2 times just to get it to work again. Been a loyal (including my entire family) custome since gen 1 iPhone, iPad, mac book. Am really disappointed with the quality now. Did not bring to the service center since the first day of the problem because I thought that was just a few bugs & was sure that apple will fix it, but after many update of iOS so far, the pesisit still problem.

  iPhone is more quality I've known, hope apple can fix this problem before finally losing the most loyal customers

  Hello BennyFoo,

  Thank you for bringing your iPhone freeze questions here for Apple Support communities. I understand how it is important to have a reliable phone. I'm happy to check this with you.

  The first thing we want to make sure that all of your data on your device is safe. You can perform a backup in iCloud or iTunes using this article: backing up your iPhone, iPad, and iPod touch.

  Once your data is safe, try to turn off your device, then again on the March. Sometimes, that's all that is needed for connections reset and everything working properly again. This article help from Apple will help you to do: restart your iPad, iPhone or iPod touch. If you are still having issues, try force reset then. It is designed to be used when the iPhone does not respond, and it looks to be the exact symptoms that you are experiencing right now.

  If you still experience the same problems after reboot, please try to restore your device from a backup by using this article help: restore your iPhone, iPad or iPod touch from a backup. If you don't have a current backup, please try this help article: If you can not update or restore your iPhone, iPad, or iPod touch. Please pay close attention when you get to step 4 who said "when you see the option restore or put to update, choose update. iTunes will try to reinstall iOS without erasing your data. "to get your iOS reinstalled. Test if the issue is still ongoing.

  Thanks again and have a great rest of your day.