I'm getting billed monthly subscription is expired and can't call someone and I'm upset

Similar Questions

• (1) I bought a Lr DVD and use Lr after registering (serial number). Question 1: Why should I get a monthly subscription?  Question 2: if I take a monthly subscription can I get compensation for what I paid for the license?

  I bought a Lr DVD and use Lr after registering (serial number).

  
  

  Question 1: Why should I get a monthly subscription?

  
  

  Question 2: if I take a monthly subscription can I get compensation for what I paid for the license?

  The only advantage is that,

  for example, if you bought 5 Lightroom, you can buy the standalone product Lightroom 6 at a reduced price. That's all.

  Upgrade version LR 6 cost:

  

  Full cost of the version:

  

  If you had bought LR 6 product with serial number.

  If Adobe is launching the next version, you will get discounts if you want to update

• The payment change ADOBE info Web page fails - I can't scroll down to save the changes. My subscription is expired and I am dead in the water! I can't find a support customer portal to this problem - HELP PLEASE!

  I can't scroll down to save the changes. My subscription is expired and I am dead in the water! I can't find a support customer portal to this problem - HELP PLEASE!

  catsrock

  Great salvation,

  We are sorry for the inconvenience caused to you!

  I recommend you contact customer service regarding this issue.

  Kind regards

  Rahul

• My subscription has expired and I would like to download a free trial version

  My subscription has expired and I would like to download a free trial - whenever I have try and do this it prompts me to buy the product again and does not open... Please let know us if it is possible to use a free trial version after the expiration of the membership.

  I think that if you had the program installed and a license already so the trial option has passed.

• I have subscribed to the monthly subscription to Photoshop CC2014. It is always my trial subscription has expired and I have to sign in every time. How can I stop this?

  I signed up for Photoshop CC2014 on a monthly subscription and I am still getting a message that my trial version expired one that I have to sign in every time. How can I stop this?

  I set everything up as you show. I can't remove the OPM. DB file because it is open in Services for Adobe desktop applications. What they're talking about? I tried everything and it seems that it is the last thing to try, but I can't it deleted.

• If I purchased a monthly subscription to Captivate, could I transfer to someone else if I had to?

  Hi all

  
  We are interested in the purchase of a monthly subscription to Captivate. I understand that there is an annual commitment for this. However, if we bought a license and I wanted to reassign (for example within 6 months), is it possible?

  
  Thank you

  Licenses are linked to an Adobe ID and a particular computer.  You can deactivate the license on a computer in order to install and reactivate on another, but by changing the Adobe ID that the license is linked to seems to be a lot more trouble, obliging to contact Adobe Support.

• If I buy the monthly subscription of creative cloud can I download it on a desktop and a laptop

  I wan to buy the monthly subscription of creative cloud. When I do, download the software on my desktop and my laptop?

  Also when I use lightroom and photoshop should I be connected to the internet?
  
  

  Your subscription allows you to have two working facilities.  As long as your two machines meet the requirements of system includes you being able to work with both of them.

  A permanent internet connection is not necessary... the software resides on your machine.  The internet connection is mainly to check the status of your subscription periodically to make sure that you are still eligible to use it.

• I got a 12 month subscription for cc and photoshop.  I see now that adobe offer the same product for only $9.99 per month including lightroom, I'm paying $19.99 a month. Is it possible to change plans without any payment of penility.

  I have a monthly subscription to Photoshop CS6 costs $19.99 a month on a 12 month subscription.  I see now that Adobe offer the same product for only $9.99 per month.  Is it possible to change plans with any extra cost to me. Thank you

  Hi rjmo

  Yes, you can switch to creative photography Cloud Plan without penalty.

  Please check this doc for the differences between this plan and the simple app Photoshop you currently: helps Photoshop | Differences between Photoshop and creative photography programs Cloud

  Let me know if you want to switch and I can fix it.

  Thank you

  Bev

• How can I get a monthly subscription for the creative cloud with the student discount?

  I am a student and am therefore eligible for the reduced student price but I don't want a yearly subscription. I need only really creative cloud for about 3-4 months, but the option to purchase at least seems available when purchasing as an individual. Apparently if I cancel a paid annual monthly for a year, I have to pay 50% of the price for the rest I'm not interested in the practice. How can I buy a subscription for only a few months at the student price?

  Lucas Mündel wrote:

  I need only really creative cloud for about 3-4 months, but the option to purchase at least seems available when purchasing as an individual.

  Fix. There is no option for month student price.

  Your choice:

  12 month student price $ 19.99/month = $240

  4 months $ 75 / month (individual regular) = $300

• When I connect creative cloud it shows my apps but they are showing them as a trial.  I have a monthly subscription I paid and it shows in my account but is not letting me sign in Photoshop or Lightroom.

  How can I return my Photoshop and Lightroom?  It is showing them that tests and Photoshop is over and Lightroom ends soon.  I have a monthly fee that I pay for Photoshop and Lightroom and it appears in my account and getting out of my control.

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I bought a monthly subscription to PS and LR two months ago, but still can not download it to my computer. got an error, but now its completely undownloadable.

  After the purchase, so I was unable to download on my computer so I tried it on my wifes computer, he worked on his own, but I can't my programs purchased on this subject, only trial versions. so im stuck. I have LR4.2 on my computer but she discovered my. My D610 Nikon NEF files. so now im really irritated that I can't use everything I bought from Adobe.

  Egman702 please use the steps listed in sign in, activation or connection errors. CS5.5 and later to solve the connection error that prevents your membership being authorized.

• Hi, I have creative plan Cloud photography (one year, paid in advance). I installed Photoshop CC but now I get a test message has expired and asks me to provide the serial number.

  How can I solve the problem? Thank you very much

  Vincas + Alesius, this is due to an error of connection between your computer and our activation servers.  You want to try the suggestions by Mylenium in the #1 message.  The most common cause of this problem is the host files.   If you have specific questions about the steps listed, please post them to this discussion.

  If you want direct assistance, we invite you to contact our team to contact customersupport.

• spend a monthly subscription of Acrobat XI to one I bought purely and simply

  I'm going through a monthly subscription of Acrobat XI to one I bought purely and simply. However, when I opened Acrobat XI I am told my subscription is expired and I need to renew.  How can I move to the purchased version that I downloaded and installed?

  Hi Theresa,

  See the link to this topic: Acrobat DC subscription | Download and install

  You can download acrobat DC and then use your Adobe ID to activate the subscription.

  Kind regards
  Raju.

• Monthly subscription fees

  Hi, with the monthly subscription, how many machines can that be installed on? I though I read somewhere that it was 2, if it is correct, then what would the 3correct process to install this on a second machine - 1 x macbook pro and iMac x 1? Thanks in advance

  Hi anthonyd63059753 ,

  Yes, I would like to inform that you can install the Acrobat program on two machines at the same time.

  To do this, use this download link:- https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

  I would like to know if it works.

  Kind regards

  Christian

• I have updated my subscription on 24 November and paid for a full year in advance, so why am I emails 5 days later telling me that my cloud subscription has expired?

  I paid for a full year, on 24 November. When I connect to my account on the Adobe website, it shows that my creative cloud pass does not expire until next year. So why am I (the last one this morning, 11/29) emails telling me that my subscription has expired and I have to renew it?

  Together, Adobe. Is this typical?

  Hi Steve,.

  After checking the details of the subscription on your account, I saw that you have recently placed a new order and cancelled another. Emails are the conformation of the cancellation of the order on the other.

  Kind regards

  Hervé Khare