If my computer goes down...

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• I'm frustrated: Adobe my can´t account view serial number and downloads. I can downlooads my orders from order confirmation and Adobe product page! But if my computer goes down - I hab I can restart! Thomas/DK

  I'm frustrated: Adobe my can´t account view serial number and downloads. I can download my orders from order confirmation and Adobe product page! But if my computer goes down - I hab I can restart! Friendly and kind regards Thomas Pedersen, Aalborg, Danmark/DK

  Hello

  Please see find the serial number of your product Adobe quickly

  If you are unable to see your serial number associated with the account, please let us know the error message.

  Kind regards

  Sheena

• Computer goes down to start-ups, blank screens, random reboots after the installation of Service Pack 3.

  Original title: problems since "Upgrade" from XP SP2 to SP3.

  I missed experience boot-ups, blank screens, random reboots and having to reboot several times to get my home page & then Office to appear since I updated to XP SP2 to SP3 - a Microsoft again found a solution to this bug or should I use the system restore and go back to SP2?

  Hi Gary,.

  You receive an error message or code when the computer does not start?

  It would be possible that Service Pack 3 is not installed correctly.

  (a) I suggest to uninstall Service Pack 3 from your computer.

  How to remove Windows XP Service Pack 3 from your computer

  (b) you can manually download & install Service pack 3 from this link and check if the problem persists.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

  
  Note: system requirements to install Windows XP SP3

  
  Reference: Learn how to install Windows XP Service Pack 3 (SP3)

  Hope the helps of information.

  Please post back and we do know.

• I have an HP 8500 a printer, when I have printer, laptop computer goes down, what should I do?

  I recently got a new laptop, always had a desktop computer, I have a printer HP8500A, always worked very well, connected to the laptop software undated and when I print, the laptop crashes.  Not all the time, it's like I can't do two things at the same time.  I have something not on or off, which creates a problem of memory, also, have a Zebra LP2844 I can't go to work.  I think I may need to change a setting?

  Laptop or desktop makes no difference.

  Don't simply plug you in a printer and expect it to work, you install the full features of this site of printer manufacturers software or using their cd and installed according to the instructions of the printer manufacturers, see if HP support pages.

  Regarding the http://www.zebra.com/us/en/support-downloads/desktop/lp-2844.html Zebra

• whenever I have quit the game my computer falls down.

  I recently installed a game from gamefly and every time I have quit the game my computer falls down.

  Hello

  ·         What operating system is installed on your computer?

  ·         You get an error message when the computer goes down?

  ·         The problem is specific to the game?

  I suggest you to check the display of the event logs and error message. Follow the steps in the link:

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Also I recommend to download the files from mini dump "C:\Windows\Minidump" on SkyDive to help you better suggest you:

  http://explore.live.com/Office-Web-apps-upload-documents-using

• When doing a full backup computer falls down and must be closed

  Hello

  When doing a full backup of the computer falls down and must be closed using the power switch, it is very good when you make a partial backup.
  I'm trying to backup to an external hard drive via a usb connection.

  The hard drive is formatted in NTFS
  Someone has any ideas
  Fred

  Hello

  I will try to resume that you issue.
  The HARD disk has several partitions (I guess 2 partitions)
  The backup procedure works fine if you safe data only from single partition, but it crashes if you try to create a backup of all partitions of set. Am I wrong?

  My first question; What backup utility do you use?
  Are you sure that this backup tool supports the backup of the two partitions at the same time?

  I put t know if it will help but a similar problem happened to me.
  I've used Norton ghost and I wasn't able to create a backup of a partition.

  The procedure began, but after several minutes, the screen goes white and the notebook frisottés.
  I ran the scandisk, chkdsk and I defragment the whole HARD drive.

  This helped!

• Connection WiFi to internet goes down

  Hello

  I have a problem with access to the internet. After a few minutes, the WiFi connection to the internet goes down, and I'm not able to access internet again unless I restart the computer.

  I appreciate your help.
  JoPa

  Hello

  It will be interesting to know which laptop mode and wireless network card you have. Now I can just recommend to install the latest driver for WLAN card. If you have the Intel card inside it please visit http://support.intel.com/support/wireless/
  Good bye

• computer goes into sleep mode every 5 minutes

  My computer goes to sleep every 5 minutes in standby mode and needs to get back to where I left my password. I tried to change the power options, but he keeps doing. If I'm watching a video, the screen turns off and ask for my password, but you can still video game.

  Hello

  Open windows control panel, open personalization, click on the link to screensaver at the bottom right and in the next window, set the time in the area of 'Wait' for once you want before the screen saver appears, and click on apply. Or if you never get the logon screen, remove the check mark next to of "on resume, display the login page»  Click on apply to save the changes.

  Then open windows control panel again and click on Power Options, click Change plan settings next to your current power plan selected in the next window, set the time using the drop-down list next to "Turn wide Display" to a more acceptable level and then click on save changes.

  Note:  Set in the Options menu of food to be slightly longer than the time set in the Menu of the screen saver or you will never see your screen saver start.

  Kind regards

  DP - K

• My computer shuts down is no longer with button closure

  My computer shuts down is no longer with button closure. Works only with button on the computer case.

  * original title - system update updates microsoft windows *.

  Hello

  1 are there any changes or updates made on the computer?

  2. what operating system is installed on the computer?

  3. what happens when you try to shut down the computer?

  4. do you get an error message? If Yes, what is the full and exact error message?

  Step 1:

  Try restarting your computer in safe mode and check if the problem persists.

  a. restart your computer.

  b. when the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 on your keyboard key repeatedly until you are presented with the screen Windows Advanced Startup Options.

  c. using the arrow keys, select the Safe Mode option.

  d. press the Enter key on your keyboard to start Windows Safe Mode.

  e. when Windows starts, you will be at a typical logon screen. Connect to your computer and Windows goes into safe mode.

  f. check if you still have the problem.

  If it works fine in safe mode try performing a clean boot in order to find the cause root.

  Step 2:

  See the article about how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: when the diagnosis is complete do not forget to reset the computer to a normal startup.

  If the problem is not resolved, please provide more information to help you best.

• My laptop goes down when I try to play games. Internet works fine however.

  My laptop fell down while trying to play WoW, Civ, RATW, and Spore.I done a virus scan mcafee says the computer is clean. Internet seems to work very well as well.

  Hi DanielWilkinson,

  ·         You receive an error when the laptop goes down?

  ·         Have you updated with the latest drivers?

  Check to see if the following is useful.

  Method 1: Reduce hardware acceleration. To change the hardware acceleration, follow these steps.

  a. Click Start and then click Control Panel.

  b. click appearance and themes. Click on display.

  Note: If you use Windows classic themes, use the next step:

  c. Click Start, click Control Panel and then click view. On the settings tab, click Advanced.

  d. on the Troubleshooting tab, move the hardware acceleration in the second position of the left and then click OK.

  Note: The following message is the description for this slider control position:

  Disable all DirectDraw and Direct 3D accelerations, as well as all cursor and advanced drawing accelerations. Use this setting to correct severe problems with DirectX accelerated applications.

  e. click OK to close the display properties dialog box.

  Method 2: Log on to the manufacturer's Web site and update the laptop with the latest graphics card drivers. In addition, update the last chipset and other updates to the device driver.

• Get the blue screen and the computer shuts down.

  Suddenly, I got blue screen and the computer will stop. File that describe the problem

  c:\Windows\Minidump\Mini020611-01.dmp

  Anyone know the cause of the problem? Any security breach?

  Hello

  Security is not usually a problem with a BSOD but it can be. Are you running effective
  antivirus/antispyware/security programs?

  ------------------------------------------------

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
  time of the BSOD to provide more information about the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
  application goes down has occurred in your system. The information breaks down is extracted from the .wer
  the files created by the Windows Error Reporting (WER) of the operating system component of each
  time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
  text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• When windows update is running on my machine (and updates), my screen goes down to 1024 x 768.

  When windows update is running on my machine (and updates), my screen goes down to 1024 x 768.  I have a HD card of ATI all-in - Wonder and an Acer X203H LCD with DVI connection.  If I use system restore to go back, I can get higher resolutions, but Windows does its thing and I'm back at low resolution.  I can't change the settings manually as 1024 watch as the highest res available to the general public when this happens.  There must be some weird conflicts.  I tried to update the drivers, that made no difference.  Is there a setting Aero or the conflict at stake here?  In the past, I've had trouble with a display of balnk and I had to go back to the 2008 version of the driver to get things to work.  From there, whenever I update, I can keep high resolution, but after the last windows update (security of IE8 and much smaller pack that was released on March 28-30), it dates back to 1024 x 768 again.  Control Panel and catalyst control the two show that as more high resolution available for refresh rate. Suggestions?

  Change your update settings to find the problem, we > then right-click on > hide.

  And don't do hardware drivers through Windows updates.

  Find them in the equipment or the system direct manufacturer.

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Understanding Windows Update and Extras in Windows Vista

  Download updates but let me choose whether to install them - if you select this option, Vista will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

  Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

  See Update above settings to solve this problem

  See you soon.

  Mick Murphy - Microsoft partner

• Computer shut down on its own?

  I have a Toshiba Satellite laptop PC series and I just got a new AC adapter for it (Best Buy, never), came home, plugged in, and ever since then my computer has been stop itself. No matter what I do just turned off, no warning. I turn it back on after a minute or two and sometimes it starts up again, sometimes, it starts to and then everything stops again. I don't know if it's the AC adapter or the stupid update that I got from Microsoft that I always forget and end up downloading (whenever I do my computer goes haywire). I'm done to restore after the update so I don't think that its that. The other problem is the adapter, it is universal and when I plug it into the computer, down in my opinion it shows as it is plugged in, not charging, then a few minutes later he shows as clogged, load and this alternates back and forth, the minute I unplug the cable my computer turns off again because my battery does not have enough of a charge. I have also problems with wireless connection since one of my updates was done, my computer just stops picking up the signal from my router. I need help! Thank you in advance!

  Hello

  Good luck to all of the questions are the power adapter which seems to be malfunctioning. Bring him in, with your laptop,
  and get one that works correctly.

  Power fluctuations can be the cause of all your problems.

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Volume, keep going down

  My cursor of volume under windows 7, keep going down and I tried to change the communication for the 'status quo', but still not working please help me

  Hi GordonCheng,

  (1) since when are you facing this problem?

  (2) remember to make changes before this problem?

  (3) what is the number of brand and model of your computer?

  Method 1: Uninstall and reinstall the \audio card drivers:

  You must be logged on as administrator to perform these steps.

  (a) open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

  (b) If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (c) in Device Manager, locate the sound video and game controller, and then double-click the device name.

  (d) click the driver tab and then click on uninstall the driver, and then follow the instructions.

  Click on the link to re - install the drivers manually

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  For more information, see the link below

  Tips for solving common audio problems
   http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

• Why the frequency of images in Photoshop CC 2014 goes down when I play the video?

  I'm currently editing a video file in Photoshop CC 2014 and on the digital SLR camera, it says 30 fps with when you open the video in Photoshop. But when you play the video, the pace becomes red and goes down to 5 frames per second. It gets all confused. I have already edited a video with the same fps and quality in Photoshop and it worked well, but this time it won't work. I also tried closing and reopening already. Help, please.

  If your computer cannot go as fast as playback, Photoshop "will fall" frames. If you play again, it should be a little smoother. In addition, you can adjust the playback quality less and more images are rendered.

  Benjamin