Illustrator 2015.3 CC hangs when copying

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• The computer hangs when copying the data on the hard drive

  * Problem *:

  My computer freezes whenever I have transfer large amounts_ of the data on the disc from my computer. * It doesn't have this problem with my C drive *.

  First detected this problem while I was transferring some data in LAN. This problem occurs even when I copy data to my C drive to the D drive.

  Action taken:

  -Performed a full scan of my computer, found some viruses, but the problem persists
  -Do you have a check disk via Windows, as well as the TuneUp utility, no problem.

  Data sheet:
  OS: Windows 7 Professional 32-bit
  Processor: Intel Core 2 Duo t7200 @ 2.00GHz
  RAM: 1 GB DDR2 - SDRAM
  Hard drive: TOSHIBA MK1234GSX ATA Device(120GB)
  No partitions: 2

  Hello

  It of difficult to say what might be wrong here but if the question appears only using the second partition, then I recommend to check the State of the HARD drive.
  I use a very good freeware tool called Drive Fitness Test.
  Use google to download this software.

  It creates a boot disk that allows you to test the drive HARD and of course the two partitions.
  If the error would be detected, then it means that the HARD drive failure could be the reason for this

• Windows Explorer hangs when copying large files on external USB drive

  I'm trying to copy files over 1 GB of my pc to a WD MyBook external drive. After about 10% on the progress indicator, Windows Explorer crashes. When I cancel the work, nothing happens until I unplug the USB. Then I have the pc returns to normal.

  During my research, I discovered that a lot of people have this problem. I have tried many suggestions, but without result. The last thing I tried was a full format the C: drive with a fresh install of Vista. Copy a large file gave me the message 'Calculating time' infinite. After you have installed SP1 reappeared the problem as explained above.

  Some of the things I've tried:
  check the external hard drive: no problem found and the problem occurs on all my MesLivres 3
  safe mode
  Superfetching disabled
  update the motherboard bios

  Now my last request resource helps professionals. If I don't find a solution I'll have to go back to XP, achieve Win7 or one rating for Mac... a lot of things to think about.

  Best regards
  Rafael

  Try to copy in safe mode. If can be a slow usb port. Try anther one.

  Good luck.

  Exp. comes from http://www.computerstar.ca/

• Windows hangs when copying files

  A Toshiba Satellite L305 under Vista Home Premium SP2. Have 4 WD-external hard drive (2 - 2T, 3T, 1 t) and 2-1 t simpledrive. For the more than 1 t, it seems to be a problem. When I try to copy/move the laptop HD externally, the system blocks to the point no entry is possible. Only way to regain access to the computer is to unplug and disconnect the battery. Since WD provide drivers for their HD and refer to MS, I need a way to solve this problem. I need to get my data on these HD so I can have easy access to it (I have a lot of data files), I used to not have any problem with WD - HD external until the last three years. What you have done for the drivers does not work. Either by the way, I learned is not to move since when the freeze happens I lose the data completely. If this is your attempt to get everyone to move to W7, shame on you. I still have systems large on 3.1, 95, 98, ME, XP, & why Vista is such a pain. But you no longer support these systems more alumni who had fewer problems.

  Hi Shano0059,

  I suggest to turn off Windows auto tuning and check whether the problem is resolved.

  To do this, follow these steps.

  a. click the Start button.
  b. type command and then right-click on the result that appears on the top of the page and select run as administrator.
  c. type this command without the quotes and press ENTER.

  ""netsh interface tcp set global autotuninglevel = disabled".

  Note: to allow Windows Auto-Tuning type this command without quotation marks in the command calls by following the procedure described above, and then type.

  ""netsh interface tcp set global autotuninglevel = normal".

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• InDesign CC 2015 seems to hang when more adding a file to a book.

  Hello

  If someone could help I have a problem with InDesign CC 2015, I create a file directory and when I try to add several files to the book it instantly crashes, I tried to book files as idml then co-operate once again, but this does not work, I can add any file as the first file but when you add a second file boom.

  Thanks to all who can help.

  Andy

  Try to restore your InDesign preferences (these are not normally deleted when you reinstall InDesign):

  Garbage, replace, reset or restore the application's preferences

• AE 2014 hangs when copying and pasting of the layers of styles

  So we found and reproduces a CC AE 2014 Crash on several desktop computers.  When you attempt to copy a layer style to a layer and pasting to another layer (we tested with .png, .jpg and text) AE crashes.

  AFTER EFFECTS CAN'T CONTINUE: SORRY, AFTER EFFECTS HAS CRASHED.  FOR AFTER EFFECTS USING... (0::42)

  We found the work around for now, if you put ANY layer in the second layer style, then you can paste the style of the first layer to the second. Essentially, you must tell AE that the layer you want to paste a style is allowed to have a style.

  Anyone else having this problem?  I can tell you that the computers we have tested this on a Lenovo and Dell.  The Lenovo running a Nvidia graphics card and the Dell an ATI.  I can post more stats computer if necessary, but that doesn't seem to be the problem.

  This bug is fixed in the next update:

  http://Adobe.LY/1pFGGRE

• PS 2015.5 CC hangs when registering for the web and devices - macOS Sierra

  Accidents of application registration.

  -reinstall with removal of preferences does not help.

  -Disabling the GPU does not help.

  -removed 'Save for Web preferences' does not work.

  Now go back to El Capitan.

  Systeminformations here: Adobe Creative Cloud

  MacBook Pro (retina, 15 inch, mid-2015)

  Hi Timo,

  Thank you for reporting this issue.

  You can check that you are using "file > export > save for Web (inheritance)?

  I don't see the problem with "file > export > export under".

  Jesper

• Robocopy hangs when you try to copy a file which in use

  Hello

  I find that Robocopy hangs when you try to copy the file using, for example an Outlook .pst file. The behavior of Vista was not to copy the file according to the retry and wait switches from command line, which allowed the backup race move to the next file and finally finish. With Windows 7 the Robocopy session is suspended and resumes ever, even if the file she is trying to copy is closed.

  Is this behavior under Robocopy in Windows 7? Is it possible to get Robocopy to move to the file according to when he's trying to copy a file that is in use?

  Thank you

  Jason.

  "There is no need of me a pause in my script"-Yes, I understand [and should have done before].

  I just tested a network for the first time operation.  It hangs forever as your done even after I closed Outlook & waited for the w: 30 I put.  {I also ran with closed Outlook the first time just to make sure that the network itself had no problems}

  I read that you have provided the link.  This suggests that there is no solution.

  - - - - - - -

  You seem to be doing a lot more & probably more structured than mine operation, this workaround might not be of any use to you.  The other open files issue concerns a simple hourly backup of my kernel files that includes pst files.

  1 I xcopy all the files in a folder internal InterimBackup first.  Can I use XCopy or RoboCopy to send InterimBackup to the real destination.

  2 If Outlook is open then it will copy on InterimBackup and, if the previous Outlook.pst is still in InterimBackup she gets deleted by the attempt of xcopy.  [conclusion - XCopy verifies the existence of the replacement of a file, deletes it and only then discovered that the source file is locked and cannot be copied.]

  So I precede this with

  0 I run [if exists] copy D:\InterimBackup\Outlook.pst to D:\InterimBackup\Outlook2.pst

  The result is that whole process always ends but it only includes the last Outlook.pst that was available.  So I always make a point of Outlook to quit at some point during the day so that he could take part in this backup.

  If you have also tried this as a two part operation, your xcopy / robocopy in the folder InterimBackup would always succeed but would include only Outlook.pst if you had first closed the application.  Subsequent operation of RoboCopy would always succeed with the same possible omission.

  The downside of this might not suit your overall goal.  You'd have to RoboCopy separately all your others folder trees but keep the Outlook.pst in a tree that has not been included.  You could do this either by restructuring of your data or using RoboCopy exclude switches for the file Outlook.pst file.

  You have to accept that you might not be sure about the last time that the Outlook file had been included unless you had deliberately run the RoboCopy closing.

  I have reviewed this improvement by using Task Scheduler to respond in the event of closing Outlook and use it to initiate the copy outlook.pst to InterimBackup, then by running the part of the main operation on RoboCopy to this folder.  But my needs are so simple that I've never felt it's the logs of the events that I would have to put in place.

  As I say, it may not meet your needs.

• Im running ADOBE CC 2015 on an iMac and Illustrator plant all the time when I try to use the save for web. I need to use this feature, all day and am frustrated of all accidents. Help, please.

  Im running ADOBE CC 2015 on an iMac and Illustrator plant all the time when I try to use the save for web. I need to use this feature, all day and am frustrated of all accidents. Help, please.

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  If you continue to see any questions send us an e-mail to [email protected]

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering

• Black screen when opening file in Illustrator 2015.0.0

  I opened a file existing in Illustrator 2015-0, 0.
  
  -Black screen
  -Press on "ctrl + y" and I'll see paths

  When I start a new project, I can see my work plan, but can't see all the colors I work with.
  

  Someone has an idea?

  Ron,

  Try toggling the GPU/CPU preview under the view menu.

• Illustrator 2015 Beta

  I have a large volume of crashes using Illustrator 2015 (apparently the beta), especially when I try to save files HAVE that jpg using the function "save for Web". He performs regularly on two different computers running 10.10.3 Yosemite. It always seems that it is a kernel panic. Anyone else have this problem or found a workaround?

  A little more information here: it seems to hang on a regular basis when I resize art. For example, if the vertical dimension of my conception of 11 x 17 is 1124px and I resize the output to 2000px, the accident is fairly regular. I just recorded under 1124px without resizing and it worked without crashing.

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  If you continue to see any questions send us an e-mail to [email protected]

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering

• Save for the Web Glitch? Illustrator 2015.3 CC

  I just updated my CC Illustrator to the latest version (2015.3), and I notice that when you use 'Save for Web' it automatically returns to the default value, which is GIF... I tried to create presets and repeat the process several times hoping that it will retain the previous setting I used that ideally is JPEG, but in vain.  The previous version of Illustrator remember my previous settings during export, but now I have to manually switch each setting time and time again.  I use 'Save for Web' a lot, so it becomes a boring potential nightmare for me.

  Any ideas?

  Data sheet:

  Illustrator 2015.3 CC

  OS X Yosmite 10.10.5

  Processor: Intel Core i5 at 2.9 GHz

  Memory: 8 GB 1600 MHz DDR3

  Graphics card: NVIDIA GeForce GT 750 M 1024Mo

  Hello

  We are preparing a fix for this problem. We invite you to participate in our pre-release program and enter the building from the beginning if this can help. We have already published a version that resolves this problem.

  Under the pre-release program you will have access to our latest versions and get an opportunity to share your comments and suggestions with the teams directly product Illustrator and engineering. If you are interested in joining this program, click on http://adobe.ly/1Q3rCPI . A few prerequisites to participate in the program: a subscription is valid. Latest version of Illustrator installed on your machine.

  Thank you

  Ashutosh chikh

  The quality of the SR - Illustrator Engineering Manager

• Upgrade to 2015 CC last night - now, copy / paste is gray

  Last night, I upgraded from 2014 CC PS on Mac to the latest version, CC 2015.2.2. When I open an older document and select a layer, I can't copy or paste the upside down pot flower (or any other layer) because it is grayed out. I tried to rename the layer without success.

  When I create a new document and import the same .png files, I am able to copy and paste. Any help is greatly appreciated! Thank you. Denise

  I noticed that you have your move tool. Make a selection with a selection tool and see if they start to work. If you want to copy the entire layer, use Cmd + J or right click on the layer and select duplicate (two of the many ways to dup one layer).

• Illustrator 2015 full of bugs, sort of re - install the creative cloud 2014?

  After that a few days with Illustrator 2015 I discovered new annoying bug all the time.

  It's really not a good time of the battle of the bugs when Im on a delay.

  An easy way to retrieve the version of 2014? (From CC)

  d

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  If you continue to see any questions send us an e-mail to [email protected]

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering

• LR CC works fine on my laptop but hangs when I connect a new external monitor

  LR CC big short on my laptop with or without the option enable the GPU.

  Last week, I bought an ASUS 24 "PA248Q monitor.  When I connect the external monitor and get all the settings to extend the screen everything works fine EXCEPT Lightroom.  When I run LR, I see the splash screen and the screen on the new monitor then turn a solid color (it seems that any color except the classic blue screen of death).  At this point, my laptop is completely locked.  No pointer, Ctrl-alt-delete.  I have to power down.

  In the investigation of this issue, since took me to update to the latest Nvidia driver, is ensure that the driver has been installed and uninstalled and reinstalled LR CC.  I calibrate using screen ColorMunki and tried with and without the calibration of loading software on startup.  When I unplug the external monitor and restart, LR works normally on the laptop.  It just craps out when the external monitor is connected.  PS CC works fine on my new monitor.

  Help, please.  I'm out of ideas.  I have a ticket open to ASUS, but so far their dose was to reset the screen and it does not solve the problem of crash.

  Thank you

  Craig

  Here is my info from LR:

  Version of Lightroom: CC 2015.0.1 [1018573]

  License: Creative Cloud

  Operating system: Windows 7 Edition Home Premium

  Version: 6.1 [7601]

  Application architecture: x 64

  System architecture: x 64

  Number of logical processors: 8

  Processor speed: 2.1 GHz

  Built-in memory: 8086,1 MB

  Real memory for Lightroom: 8086,1 MB

  Real memory used by Lightroom: 612,6 MB (7.5%)

  Virtual memory used by Lightroom: 578,5 MB

  Memory cache size: 60.7 MB

  Maximum thread count used by Camera Raw: 4

  Camera Raw SIMD optimization: SSE2, AVX

  System DPI setting: 96 DPI

  Composition of the Bureau enabled: Yes

  Exhibition: 1) 1366 x 768

  Entry types: Multitouch: no, built-in touch: no, built-in pen: Yes, touch external: no, external pen: Yes, keyboard: No.

  Graphic processor News:

  Check the supported OpenGL: failed

  Seller:

  Version:

  Rendering engine:

  LanguageVersion:

  GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS (size = 16, minimum = 48)

  GL_MAX_COMBINED_UNIFORM_BLOCKS (real = 24, minimum = 36)

  GL_MAX_FRAGMENT_INPUT_COMPONENTS (size = 8, minimum = 128)

  The application folder: C:\Program Files\Adobe\Adobe Lightroom

  Library path: C:\Users\Craig Mullenbach\Pictures\Lightroom\Lightroom Catalog.lrcat

  Settings folder: C:\Users\Craig Mullenbach\AppData\Roaming\Adobe\Lightroom

  Plugins installed:

  (1) Behance

  (2) substantive canon Plugin

  (3) Facebook

  (4) Flickr

  (5) HDR Efex Pro 2

  (6) home Plugin Leica

  (7) attachment Plugin Nikon

  Config.LUA flags: None

  Update Kit: Adobe Camera Raw to Lightroom 6.0 9.0 (build 1014445)

  Update Toolkit: book Module 6.0 (build 1014445)

  Update Kit: develop Module 6.0 (build 1014445)

  Toolbox update: Import Module 6.0 (build 1014445)

  Updated Toolkit: library Module 6.0 (build 1014445)

  Update Kit: Card Module 6.0 (build 1014445)

  Update Toolkit: monitor Module 6.0 (build 1014445)

  Update Toolkit: print Module 6.0 (build 1014445)

  Update Toolkit: Slideshow Module 6.0 (build 1014445)

  Toolbox update: Module Web 6.0 (build 1014445)

  Update Kit: com.adobe.ag.AgNetClient 6.0 (build 1014445)

  Update Kit: com.adobe.ag.AgWFBridge 6.0 (build 1014445)

  Update Kit: com.adobe.ag.Headlights 6.0 (build 1014445)

  Update Kit: com.adobe.ag.LibraryToolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.MultiMonitorToolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.archiving_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.bridgetalk 6.0 (build 1014445)

  Update Kit: com.adobe.ag.catalogconverters 6.0 (build 1014445)

  Update Kit: com.adobe.ag.cef_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.coretech_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.curculio 6.0 (build 1014445)

  Update Kit: com.adobe.ag.discburning 6.0 (build 1014445)

  Update Kit: com.adobe.ag.email 6.0 (build 1014445)

  Update Kit: com.adobe.ag.export 6.0 (build 1014445)

  Update Kit: com.adobe.ag.ftpclient 6.0 (build 1014445)

  Update Kit: com.adobe.ag.help 6.0 (build 1014445)

  Update Kit: com.adobe.ag.iac 6.0 (build 1014445)

  Update Kit: com.adobe.ag.imageanalysis 6.0 (build 1014445)

  Update Kit: com.adobe.ag.layout_module_shared 6.0 (build 1014445)

  Update Kit: com.adobe.ag.pdf_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.sdk 6.0 (build 1014445)

  Update Kit: com.adobe.ag.sec 6.0 (build 1014445)

  Update Kit: com.adobe.ag.socket 6.0 (build 1014445)

  Update Kit: com.adobe.ag.store_provider 6.0 (build 1014445)

  Update Kit: com.adobe.ag.substrate 6.0 (build 1014445)

  Update Kit: com.adobe.ag.ui 6.0 (build 1014445)

  Update Kit: com.adobe.ag.video_toolkit 6.0 (build 1014445)

  Update Kit: com.adobe.ag.xml 6.0 (build 1014445)

  Update Kit: com.adobe.wichitafoundation 6.0 (build 1014445)

  Map #1: Vendor: 8086

  Feature: 116

  Subsystem: 50e1028

  Review: 9

  Video memory: 64

  AudioDeviceIOBlockSize: 1024

  AudioDeviceName: Speakers (Realtek High Definition Audio)

  AudioDeviceNumberOfChannels: 2

  AudioDeviceSampleRate: 44100

  Build: not initialized

  Direct2DEnabled: false

  GPUDevice: not available

  OGLEnabled: true

  Finally I found a thread on the Dell forums.  Apparently, my Dell laptop can not display things complicated on the external monitor. Dell XPS L502X hangs when it is connected to the external monitor - general hardware - laptop - Dell Community