iMac and printer 5520

When I turn on and use the 5520 photosmart printer, my iMac stops almost completely obeys orders like the closing of the browser. I went to download drivers thinking that this could be the solution, but for the 5520 the drop down menu offers versions higher than what is installed on the iMac from Apple. I have the latest for iMac which is 10.8.6

Maybe you have some sage advice for this problem and maybe a new driver is not the problem, but something in the interface of the two is the engine of my regular iMac to madness. Thank you for all the experiences or thoughts.

Hi junebugs6,

Thanks for the response and additional information! I'm happy that things seem to be going in the right direction even if we are not yet all the way there

I just wanted to check with you, have you been able to connect the printer directly to a wall jack after my last post? If so, it seemed with all?

A colleague suggested that maybe the disk permissions are part of the question, so at this point, I would like reset you your printing system (does not re - immediately add the printer), and then do a check/repair disk permissions. Once that is complete restart your Mac and re - add the printer to the print queue. Once everything is set, try to print again and see how the printer behaves with the Mac. If things are still wobbly and allowing you to use force them to leave, then I might suggest that you create a new user profile on your Mac and see how things work on this account with the installation of the printer.

Hope this helps, let me know how things are going for you

Tags: HP Printers

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