Imaging software unable to detect the scanning device

I installed an Epson Perfection V700 Photo scanner as well Silverfast 8 SE who works with the scanner.  It used to work fine, but now when I start it, it says it cannot detect a scanner.  I uninstalled the scanner and Silverfast several times but the problem persists.  When I check device for devices showing Manager, there is no icon for the Scanner.  I consulted Silverfast support but so far nothing of their suggestions help.  It's as if the scanner is installed in a place that is not detected either by Silverfast or Device Manager.  The scanner works fine regardless.

Hope you can help.

Jim

Hello Jim,

I'm glad to know that you have addressed the issue.

Your efforts to solve this problem is appreciated. We appreciate the time taken by you to share the resolution. I don't know that it would be beneficial to other members of the community as well.

Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows.

Thank you

Tags: Windows

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