Import audio data - window of Audio sync not opening during the audio broadcast on multiple slides

Hello

I am importing PowerPoint files in Captivate 4 with the view with audio recorded separately on top of these PPT Slides.

The PowerPoint file and associated slides to import with no problems. When I import the audio in the timeline view, it treats the MP3 file without any problem and adds the audio file to the library and the first slide. I can get the window asking me how I want to import the audio, to shich, I select the audio acorss to distribute several slides option.

In previous versions of Captivate, the Audio sync popup then appears to allow me to choose at which points to divide the audio between slides. Unfortunately the Audio Synchronization window does not appear.

My system Details are as follows:

-PowerPoint 2007 slides

-Captivate 4

-Windows 7

No reason as to why this problem occurs?

M.

Hello

Please try to open the Captivate as an administrator-

Solution 1:

1. go to the Captivate installation location. Generally, it is present here-

C:\Program Files\Adobe\Adobe Captivate 4

2. right click the "AdobeCaptivate.exe' and select 'run as administrator '.

3. now try to run the same steps. It should work

If this does not work, try the following set of steps mentioned below.

Solution 2:

Close the Captivate and try the following.

  1. Identify the location of cmd.exe. Usually found in C:\Windows\System32\
  2. Click right-click on cmd.exe > select run as administrator
  3. Launches the command prompt
  4. Now, go to the Adobe Captivate 4 installation location. In your case, it may be C:\Program Files\Adobe\Adobe Captivate 4
  5. Now, run the command regsvr32 NSAudio.dll
  6. Once you get a confirmation dialog box, run the next command regsvr32 WaveEditCtrl.ocx
  7. Again, you should get a confirmation dialog box.
  8. Now launch Captivate and try the same steps. It should work.
Kind regards
Mukul

Post edited by: mvlele

Tags: Adobe Captivate

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