Impossible to delete clearly a job from the printer queue in Windows 7 Home Premium

print a word document.  document print, but do not clear out of the queue of the printer.  I canceled the print several times, but the document remains in the queue and print reprints, whenever the computer is restarted.  How can I clear this task to the queue of the printer?

Hello

In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

Restart the computer and you should find that the documents have been deleted.

Kind regards

DP - K

Tags: HP Desktops

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