PSE8 trial version fails and technical support will not help

I've never used any product before adobe photo and I was instructed to download items, install a defined action of a favorite blog I always dreamed and use it on some of my photos.  I followed the instructions on the blog without any problem and installed 1 set of actions.  When I checked that everything was working well, I went to install a second set the same way and it went downhill from there.

The program hangs before loading completely.  I tried other suggestions to fix this problem and nothing has worked so far.  I have rebooted the computer several times, rebooted elements and quit all other programs doing so, removed the actions that I have added and deleted the mediadatabase.  Am now at my wits end.

I thought that I would just call adobe because they must be motivated to sell their product and that might make them interested to help me fix.  Well, that's a joke.  In a Word, he told me that I had to have a degree in technical support talk to me, which means I have to go and buy.  I'm not going to invest in something nbss ' work.  He has basically told me to come here and he was certain I could get help.  I hope that it is on this account.

My computer is brand new.  Just bought last weekend so we must avoid any system problems.  I have Win7 64 bit.

I suppose that if I uninstall this trial version I can NOT reinstall.

Thanks in advance for any help you provide.

Please give a try to the link below and see if that helps:

http://kb2.Adobe.com/CPS/408/kb408850.html

Kind regards

Ankush

Tags: Photoshop

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