Impossible to install intellitype pro 8.0

Hi all

I am currently not able to install the intellitype pro 8.0 software to use for a natural ergonomic keyboard 4000 MS v. 1.0.

When I try to run the installation file, ITPx86_1033_8.0.225.0, which is the one for Vista 32 bit I downloaded today, I get this error from the installer:

---------------------------
Setup of Microsoft IntelliType Pro 8.0
---------------------------
The facility must close because an error occurred. Check that your computer meets the system requirements on the packaging of the product. Restart your computer and try running the installer again. If this error occurs again, see Help on the customer support options. (Error code 1603)
---------------------------
Ok
---------------------------

I rebooted and tried again and the same thing happens. The keyboard uses a usb port and is usable, but special keys do not work. If I plug it into a different usb port, Vista tries to find a driver, and the keyboard is unusable at this point. I tried to disable the antivirus without result.

There is a file with the Setup file reading, and it does not list the potential problems of error in installation, but I can't seem to do the suggested corrections. Also, the error doesn't seem to be the same.

It is said:

When you install the software, you will get the "Unable to install a required component" message

When you install the IntelliType Pro software, you may receive a message saying that Setup could not install a required component. If Setup fails to install the following components, follow the relevant instructions:

  • MSXML. On the installation CD, go to the Prereq\MSXML folder, open the folder for your processor (32-bit or 64-bit) type and then run the MSI file.
  • The MSXML update patch. On the installation CD, go to the Prereq\MSXML folder, open the folder for your processor (32-bit or 64-bit) type and then run the EXE file.
  • Windows Application Error Reporting. On the installation CD, go to the Prereq\Watson folder, open the folder for your processor (32-bit or 64-bit) type and then run the MSI file.
  • Windows install. On the installation CD, go to the Prereq\WindowsInstaller3.1v2\x86 folder, and then run the EXE file.

If you still receive an error, you may have a problem with the component itself that you must resolve before you can install the software for your device. For more information, seehttp://support.microsoft.com .

Any of the listed here seem to apply to what I saw the hand.

Oh, I don't have the original CD, I thought (wrongly) I could just download the updated software if I needed to.

Any ideas?

Hello

Means that the error 1603 ERROR_INSTALL_FAILURE.

Step 1: update MSXML can also be downloaded via windows update.

http://Windows.Microsoft.com/en-us/Windows-Vista/install-Windows-updates

So I suggest to update your computer via windows update, then reinstall the drivers.

Step 2: To remove and then reinstall the drivers, follow these steps:

(a) disconnect the device from the computer.

(b) cut the power to the device, if the device has a separate power supply.

(c) open Device Manager. To do this, use one of the following methods:

(d) click Start, type of aircraft in the area start search and then click on Device Manager in the list programs. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

(e) double-click keyboard, right-click on the keyboard you are using, and then click on uninstall.

Note: If your device is not listed, it means that the device was removed automatically when you disconnected the device. Go to the next step.

(f) restart the computer.

(g) first, turn on the device, if you have to and then connect the device to the computer. Your computer detects the device and then reinstall the drivers for the device.

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

Diana

Microsoft Answers Support Engineer

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Tags: Windows

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