Impossible to install Muse CC - error says beta version is already installed?
I can't find the app anywhere on my computer but the error I get during install only a "exists on the computer of the version beta of this product. "Quit and uninstall this version before continuing.
Someone else this error?
See the following article on uninstalling Muse - http://helpx.adobe.com/muse/kb/uninstall-muse.html.
If it is not installed and if it's a Mac machine, use the spot to find all of the Muse associated with and remove. Look at the trash folder too to find all instances of the application.
Probably that you try to install Muse using CC app Manager and as Muse is an Air application, there are some limitations in the way that we interact with the Application Manager that can cause these types of States in conflict. See the next thread for more info on this - http://forums.adobe.com/thread/1253307.
Also include external drives in your search for an older version of Muse. You can try to install the application using the installer found here (another thread for reference http://forums.adobe.com/message/5052701#5052701>):
Mac: http://www.adobe.com/go/muse_latest_mac
Winner: http://www.adobe.com/go/muse_latest_win
You can use the Adobe Creative Cloud also cleaning tool which helps resolve installation problems and can clean the records of installation for any of the preliminary (beta) version of these products (download links at the bottom) - http://www.adobe.com/support/contact/cscleanertool.html
Thank you
Vinayak
Tags: Adobe Muse
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