Impossible to install SP 2, it says need SP 1 but I have already installed SP 1

Original title: I downloaded the sp1 and I receive and more said on my computer that it downloaded for months and months

can't not cause of sp2 pack says he sp1pack need downloaded said months ago successfully but automatic downloader continues to send me sp1 for download, but cannot download it fails every time

Hello

Thanks for posting your question in the community of Microsoft Windows. I understand that you are unable to install Service Pack 2. Correct me if I'm wrong.

I imagine the inconvenience that you are experiencing. I will definitely help you with this.

To help you suggest several steps to solve the problem, I would appreciate it if you could answer the following questions:

1. you receive an error code or message?

2. have you made any recent hardware or exchange of software on your computer before the show?

3. have you installed Service Pack 1 through Windows update?

I suggest you check in view update history all the installed and doesn't have to follow the link below:

See the Windows updates are installed:

http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed

You can even check the details of the editions of Windows to check if Service Pack 1 is showing by following the link below:

View information about your computer:

http://Windows.Microsoft.com/en-us/Windows-Vista/view-your-computer-information

Please follow the methods and mark the question below:

Method 1:

Follow the steps in the link below.

Windows Update or Microsoft Update repeatedly offers the same update:

http://support.Microsoft.com/kb/910339/#top

Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 2:

How to fix the Windows Vista and Windows Server 2008 service pack installation issues:

http://support.Microsoft.com/kb/947366

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Note: Once you have done with the steps above, enable the Windows Firewall.

For reference:

Learn how to install Windows Vista Service Pack 2 (SP2):

http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

I hope that the information above helps you.

Tags: Windows

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