Impossible to install the symantec .exe file, error windows must be restarted

Hello!

I recently lived with a problem while installing symantec antivirus, when I try to install or run this file, the error is showking as symantec has detected that the system must be reset to install this... I rebooted several times, but the problem always arises. Please can you solve this problem? Just reply to me as soon as possible if the problem can be solved.

Concerning

Mohammed Fahed

Hello

1. don't you make changes on the computer before the show?
2 is the limited with the Symantec AntiVirus installation issue?

Method 1:
You can try the steps in the link and check.
How to solve problems when you install or uninstall programs on a Windows computer
http://support.Microsoft.com/kb/2438651

Method 2:
Perform a clean boot and check if you are able to install the program.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

Method 3:
You can check if the windows service install is started. Follow these steps:

a. Click Start, type services.msc in the start search box and press on enter.
b. in the list of Services (Local), right-click on Windows Installer and then click Properties.
v. If startup type drop-down list is set to Disable, select the manual option in the drop-down list startup type.
d. click the button under the status of the service item and click OK.
Method 4:
You can run a Microsoft security scanner to make sure that the computer is free from virus infection:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
WARNING:
If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also if the files and folders are affected by the virus, while they might even get deleted

Reference link:
Install programs: frequently asked questions

Tags: Windows

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