Impossible to uninstall (Adobe cleaner)

Hello

I have some problems with creative cloud applications, so I will try to reinstall them. I tried to use the soft cleaner creative cloud, but it doesn't seem to work.

I'm stuck at step 9 (OSX) "When you see the message"Adobe Creative cloud cleaning tool completed successfully", press enter and restart your computer."

This message is never displayed, vacuuming closes just and when I re - opens, some files are apparently still here (@screenshot).

Capture d’écran 2016-05-12 à 09.39.01.png

I tried to manually delete all the files on the adobe Illustrator, but it does not work either.

All solutions? Thanks in advance.

EDIT: There is no file with the name of ""Adobe Creative Cloud Tool.log Cleaner ' on my computer. "

Please go to the following location and delete any folder that said 'Illustrator 19' to this topic:

You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

~/Library (It will open the folder of the user's library.)

Then go to the Application Support > Adobe > Illustrator 19 (Trash it)

Tags: Adobe

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