Files Adobe sketch and draw will not be transferred to iMac
I'm used to be able to send files from Adobe sketch and draw applications randomly CC of Photoshop and Illustrator CC. After a week, it stopped working and I now have an error message on my iMac saying "Unable to open file. Try to send from your device again. "They were marked as sent when sending files to the iPad Pro, but then, a minute later I get the error message on my computer.
I tried to sign all the apps and CC and signing back, all software update, quit apps and applications and restart my computer and my iPad. I CAN'T seem to save my CC account and access both my iPad and computer, but cannot send usable files from apps on my iPad to the software on my computer. I also confirmed that I am connected to the apps and CC with the same user name and password. In addition, my computer and ipad have the same period.
Any suggestions are appreciated! I'm up to the wire with urgent deadlines and have tried to solve this problem for two weeks and could not find a solution.
Norie,
Since you are aware CC Illustrator and the CC desktop application, you can see if this feature is shown to you in Illustrator CC?
Open Illustrator CC and on the start screen, you will see a Mobile creations tab. Just tap and your mobile work should be there. (Attached picture is what the desktop will look like).
Sue.
Tags: Photoshop Sketch
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