Incorrect serial number - new hard drive

I knew that my HD was suddenly completely dead some time ago so I replaced it with a new one. As I had a license for Adobe Photoshop Elements 10, I downloaded the files and found the serial number for My Adobe. The problem is that the installation does not succeed and I get the message that the serial number is not valid. I know for a fact that I wrote it correct. What is perhaps the reason for this? That HD is dead, it is impossible to disable it...


You must contact Adobe Support by chat or phone when you have the serial number and activation problems.  They manage to disable the original installation, and they might be able to deal with the problem number series as well if it persists.  You should check to make sure that you have downloaded the same version as the one you own.

Here is a link to a page with options to help make contact:

Tags: Adobe

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