Information system says that I am running Windows 8.1 but Windows mean I'm under 8.

Similar Questions

• Counselor says that I can run Windows 7. Installation stops and says hardware not compatible. All advice appreciated.

  Go to the last part of the installation, the installation stops and returns to Windows Vista. Receive the message "hardware not compatible". How can I find the material that is causing the problem?

  Hi, Jerry,.

  Uninstall your antivirus software

  Tips for solving common problems when Windows 7 won't install troubleshooting

  1. start Windows Upgrade Advisor to see if there are known issues that might affect the installation and correct them.
  http://Windows.Microsoft.com/en-us/Windows/downloads/Upgrade-Advisor

  2 disable any security software: anti-virus, firewall etc. Don't forget to activate the Afterwords.
  3 make sure that your computer has the BIOS and latest drivers. Update of the BIOS can be risky, don't do that if nothing else works.
  4. disconnect all external devices except the keyboard and mouse before installing.
  5. If using a video card and the computer has integrated video use and remove the video card.
  6 unplug the computer from the internet, if you have wireless disable.
  7. RAM (memory) - reduce the amount of RAM. 1 GB if 32-bit installation, 2 GB for 64-bit, then replace RAM if the upgrade was successful. If you added new RAM make sure it is also compatible.
  8. If you have several hard drives remove all except the one that you install Windows 7, and then replace it after Windows 7 is installed.
  9. If you have downloaded Windows 7 and it burned a DVD test burn again at the slowest speed possible. It is also possible the download may have errors, you can try to download it again.
  10. If you click 'Upgrade' to start the installation make sure that you take a supported upgrade path. You can't make a square by update: type A) XP to Windows 7, B) fuse change - 32 to 64-bit, C) change languages, D) decommissioning editions ex: Vista of the month last 7 Pro, or E) Vista Home Pro 7.

  11. check your RAM (memory) to find errors. Can take a long time, don't make that if nothing else has worked.
  (A) Insert the Windows 7 DVD and restart the computer.
  (B) start from the Windows 7 DVD.
  (C) select your language, and then click Next.
  (D) click on "repair your computer" then select the operating system to fix it.
  (E) click on the link of the Memory Diagnostics in the system recovery menu.
  (F) the computer will restart and your memory is checked for errors.

  12 turn off startup programs:
  (A) click Start, type MSCONFIG in the search box and press ENTER.
  OK the authorization of user account control and password if necessary
  If you are using XP: click Start, run, and type: MSCONFIG and click OK.
  (B) on the general tab, click Selective startup.
  (C) just below the selective startup, clear the checkbox "Load Startup items".
  (D) click the Services tab, check "Hide all Microsoft Services", and then click Disable all.
  (E) click OK, and then restart the computer.
  (F) try the upgrade again.

  (NOTE: If the upgrade fails and you continue to use your rear security software, then also go back into MSCONFIG and under the general Tower XP/Vista tab, click "Normal startup", and then click OK to exit.)

  Questions about installing Windows 7?
  FAQ - Frequently Asked Questions from Installation Windows 7 & responses

  -TrekDozer-

• I've been using this computer from dec 2010 all of a sudden I wake up a pop that says that this computer running windows genunie not how to fix it?

  I follow the instructions using windows 7

  Hello

  I am happy to know that your problem is solved. In case, if you need help, you can always post your questions as well as your valuable suggestions in this forum.

• My DVD & CD player works one day the next day that my system says that I don't have the drivers, but the drivers to show in the system. Any help would be great.

  My DVD & CD drivers are part of the system, but it continues to tell me that they are not there, and neither will not work.

  Hello

  1. What is the operating system you have on your computer?

  2. What is the error message you get when you try to access your DVD player?

  I suggest you follow the methods given and check if it helps.

  Method 1: Try to update driver for your DVD drive in Device Manager.

  Method 2: Contact the manufacturer of your computer to search on your computer BIOS settings like the DVD player can be disabled in the BIOS settings or may be the driver of your DVD is defective.

  I hope this helps.

• Windows 7 Home Premium 64 Bit and my DirectX diagnostic tool says that my current version is DirectX 11, but when I try to run space engineers, it tells me that I need to run DirectX 11

  * Original title: DirectX and space engineers

  Hello, I am running Windows 7 Home Premium 64 Bit and my diagnosis tool DirectX says that my current version is DirectX 11, but when I try to run space engineers and use a world with planets, he tells me that I need to run DirectX 11. When I go to my DirectX folder, it says that I am running DirectX 9.0, I'm very confused and internet only helped me at all up to this point. All suggestions/help and help will be greatly appreciated.

  Well, is it not a strange ball game? Minimum = DX9 and DX11 for planets.

  Looks like no shore leave for you then... :)

  "NOTE: the minimum requirements are enough to run the game, but without the global functions,

  which requires DirectX 11. »

  "When I go into my file DirectX it tells me that I'm running DirectX 9.0"

  Direct X folder?

  Win7 has DX9, 10 & 11. However, older graphics cards are not be able to use DX11 (or DX10 if old enough).

  It comes to graphics cards which are older than AMD HD 5000 (version ' 09) and Nvidia GTX 400 (exit 10) series.

  EDIT: This also applies to the older map HD4000 Intel integrated graphics (Inc., HD3000, and all the "GMA" graphic integrated).

  ----------------------

  -Here is a list of the .dll Direct X files you when files are updated.
  There are more files DX (Xinput and audio), but these are most of the graphs related to Direct X .dll

  Go to Windows / System 32 folder (and SysWOW64 if you have 64-bit).
  -They are in alphabetical order and begin by d3dx9_24.dll > 43. Then d3dx10 - 33 43 >
  . & Finally d3dx11 - 42 43 >.
  It should also be--d3d9, d3d10 and d3d11. These come before the D3Dcompilers - 33 > 43.

  If all of these files is missing update Direct X using the DX Web Installer.

  Download DirectX end-user Runtime Web Installer from the official Microsoft Download Center

  Sometimes, a file is corrupt (mainly by games always reinstall DX unnecessarily). I have this case

  DX must be reinstalled using the full DirectX redist (June 2010) -

  Download details - Microsoft Download Center - DirectX Redist (June 2010)

  .

• Reinstall windows 7 and I get a message saying that my version of windows is not genuine.

  Okay, I need to reinstall windows 7 on my computer. I got this computer for my sister and a friend of mine intalled windows 7 on it. The only problem is that I get a message saying that my version of windows is not genuine. I don't have a backup CD and the product key is partially scraped. What should I do?

  Original title: Reinstalling windows 7

  Start by activation of the phone (see instructions below). If it does not then run the diagnostic utility and display your results. Finally, there may be a partition recovery from Windows on your PC you can try.

  = Phone activation =.

  1) click Start and in the search for box type: slui.exe 4
  (2) press the ENTER"" key.
  (3) to select your "country" you are in the drop-down list.
  (4) choose the option "activate phone".
  (5) stay on the phone * do not select/press any option * and wait for a person to help you.
  (6) explain your problem clearly to the support person.
  (7) the person must give you a confirmation ID, copy it down on paper,
  (8) check that the ID is correct in reading the support person.
  (9) to enter the ID number, then click 'Next' to complete the activation process.

  Activation and registration of a Microsoft product
  http://support.Microsoft.com/?kbid=326851
  Windows activation: (888) 571-2048
  (888) 725-1047 or 800-936-5700

  What's the relationship between activation and genuine Windows?
  http://Windows.Microsoft.com/en-in/Windows7/what-s-the-relationship-between-activation-and-genuine-Windows

  What is the validation, and how does it work?
  Windows 7: http://windows.microsoft.com/en-us/windows/help/genuine/what-is-validation?os=win7
  Vista: http://windows.microsoft.com/en-us/windows/help/genuine/what-is-validation?os=winvista

  Authentic Microsoft software program privacy statement
  What data is collected?
  http://Windows.Microsoft.com/en-us/Windows/genuine/privacy-statement

  = Diagnostic utility =.

  Download and run the Microsoft Genuine Advantage Diagnostic Tool:
  http://www.Microsoft.com/genuine/selfhelp/ServiceRequest.aspx
  Download the tool: http://go.microsoft.com/fwlink/?linkid=56062
  Post your results (copy button) and paste the results in your answer.

  = Recovery partition =.

  Recovery of your computer (Windows) using "Recovery Partition" of the Manufacture

  To get there, start your computer and then pressing the appropriate function key. It can be either F1, F2, F9, F10, F11, F12, DEL or tab key. See the list below or consult the manual for your make and model.

  You can also try to contact the manufacturer support team and ask for a "recovery disc" which allows to reinstall Windows 7.

  How access/start the process of recovery of the manufactures listed below.

  Acer: Press and hold ALT + F10, as soon as you see the logo
  Acer support: http://www.acer.com/worldwide/support/

  ASUS: Press or press the F9 key as soon as you see the Asus logo.

  Dell: Press F8 directly after switching on / to start the computer
  Recovering detail instructions:
  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=52182

  EMachines: hold the Alt key and hold press and release the key F10

  Fujitsu: Press F8 several times directly after switching on

  Gateway: https://support.gateway.com/s/software/microsof/vista/7515418/7515418su531.shtml

  HP Notebook: Usually to begin recovery process press the F10 key, power on the computer
  HP Mini: Press F11 directly after switching on / to start the computer

  LG: Press F11 directly after switching on / to start the computer

  How to run Lenovo Onekey Recovery
  http://support.Lenovo.com/en_US/downloads/detail.page?docid=HT062552
  Detailed as follows: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=127597018499211

  Packard Bell: Turn on your computer. When Packard Bell logo is displayed, press in and hold the ALT key while pressing the F10 key several times. Release the keys when a message that Windows is loading files.
  After the system recovery program has loaded follow the instructions to reinstall the operating system.

  Samsung: Press the F4 key to the Samsung logo when you turn on first of all of the computer.

  Sony VAIO: Reboot and press "F8" repeatedly until the screen "Advanced Boot Options".

  Toshiba: Press on F12 or the value 0 (zero) key on the top of the keyboard (not the zero on the numeric keypad key)
  and at the same time, press the button power once to turn on your laptop.
  When the Toshiba screen appears; release the 0 key.
  References: http://www.mytoshiba.com.au/support/items/faq/71
  http://forums.Toshiba.com/T5/system-recovery-and-recovery/how-to-perform-system-recovery-Windows-7/Ta-p/279643

  Windows 7 - location of the Partition Recovery and information.
  "Configurations of drive partitions using the BIOS has recommended.
  Note: Check the diagrams of this article
  http://TechNet.Microsoft.com/en-us/library/dd744364%28WS.10%29.aspx

  J W Stuart: http://www.pagestart.com

• My recovery D says that I'm running out of space. How do I free up space?

  My recovery D says that I'm running out of space. How to free space on D. I tried but doesn't seem to work. Any ideas out there. I don't download a lot of things and not use my computer a lot. Have had problems recently with memory. Could it be the problem?

  Hi Patio_karim,

  Try running disk clean up and remove unwanted system files and folders. Through disk cleanup, you can delete all the temporary files and folders that are not needed on your computer.

  1. open Disk Cleanup by clicking the Start button picture of the Start button, tap all programs, accessories, click System Tools, and then click Disk Cleanup.

  2. in the Disk Cleanup Options dialog box, choose whether you want to clean your own files only or all files on the computer. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. If the disk cleanup: drive selection dialog box appears, select the hard disk you want to clean and then click OK.

  4. click the Disk Cleanup tab and select the check boxes for files that you want to remove.

  5. When you have finished select the files you want to delete, click OK, and then click on delete files to confirm the operation. Disk Cleanup on delete all unnecessary files from your computer.

  Delete files using disk cleanup.

  http://Windows.Microsoft.com/en-us/Windows7/delete-files-using-disk-cleanup

  You can also check out the link below for more options on the release of disk space on your computer.

  Strategies to free up disk space

  http://Windows.Microsoft.com/en-us/Windows7/strategies-for-freeing-disk-space

• After 4 years of use my computer without any problems at all, I get a message saying that my copy of Windows Vista is NOT activated.

  Original title: Vista Activation issue

  After 4 years of use my computer without any problems at all, I get a message saying that my copy of Windows Vista is NOT activated.

  Of course, he was and has been deleted now tile view! I made no changes to anything on the computer, so I did a little research

  and found that it could be a virus trying to get 'paid' for a new activation code. I did a complete reinstall of Vista to remove

  such viruses or errors and it still say my copy of Vista is not activated. When I try to follow the steps to activate Vista,

  I got nowhere! Everything I've read say s do the activation of the phone, but my computer doesn't give me the option of phone!

  It gives me only 3 options - "Buy a new online product key", "Enter a different product key", "Contact Hewllet Packard to help solve this problem."

  I called HP and of course my warranty has expired and they even want to talk to me about $100! I'm going crazy trying to figure this out! Help someone?

  Thanks for the reply, but I tried ALL the links you've posted over and over again until I've already posted my question here! The links you suggested sent me round in circles! They say all "choose the Activate by phone option" but I was not getting the phone option on my computer for some reason any.

  I have corrected the problem and HERE IS HOW - 1-800-Microsoft

  It was as simple as that! Now, if only they post this number somewhere here on the site it might save people hours or days of research! After calling the number, work your way through the automated system until you get a man! The guys at Microsoft that answered the phone was great and had activated me and up and running in minutes!

• I received a disk upgrade for windows 7 for my pc to microsoft, but now I get the message that says that my copy of windows 7 may not be true. What should I do?

  When I bought my laptop, it came with windows xp. I found that there was a lot of programs that were not compatible with xp, so I asked microsoft one say upgrade to windows 7 to upgrade my system. Everything worked fine until about 3 months ago when I kept getting a message on my screen that says that my copy of windows 7 is not genuine.  I tried all the tools on the microsoft Web site to solve this problem, but nothing has worked. Finally, I used the diagnostic tool to verify I checked that I put in the activation code is right, what is causing me to pass this message and what I can do to correct that only cost me an arm and a leg? Thank you for your help.

  Run a full scan of CHKDSK and SFC...

  Click Start > all programs > Accessories

  Right-click on the entry of the command line

  Select run as administrator and accept the UAC - elevated command prompt window prompt should appear.

  At the command prompt, type

  CHKDSK C: /R

  and press the Enter key.

  We'll tell you that the disc is locked,

  and the CHKDSK will run the next time he started - press Y, press ENTER, and then restart.

  The CHKDSK command will take a few hours depending on the size of the disk, so be patient!

  Once executed, the command CHKDSK Windows should start normally (possibly after a second auto).

  Then, run the SFC.

  SFC - SFC System - Instructions

  Click Start > all programs > Accessories

  Right-click on the entry of the command line

  Select run as administrator and accept the UAC - elevated command prompt window prompt should appear.

  At the command prompt, type

  SFC/SCANNOW

  and press the Enter key

  Wait for that analysis at the end - make a note of any error messages - and then restart.

  Copy the created CBS.log (C:\Windows\Logs\CBS\CBS.log) file on your desktop (you can not manipulate directly) can compress the copy and transfer it to your Public SkyDrive folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

  Post a new MGADiag report with details of any error messages encountered.

• Windows Update says that I have updates ready to install but there is nothing there

  Windows Update says that I have updates ready to install, but there is nothing there.  It shows the latest updates could not be installed, but I can't pull it up in the history either.  It seems frozen.

  * original title - Windows Update says that I have updates ready to install, but there is nothing there. It shows the latest updates could not be installed, but I can't pull it up in the history either. Seems frozen.*

  Hi HelpMe1945,

  Thanks for the update. We recommend that you download and run Microsoft fix and then install updates.
  See code error '0 x 80070646', '646', or '1606' when you try to install the Office updates

  Very important: Modifying the registry incorrectly will cause serious damage to the computer. Back up the registry until you make changes.
  See how to backup the registry

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I have vista ultimate 64 and I try to run HAWX in DX10. It is gray in the game. When I run DXDIAG it says that I'm running DX 11. How can this be? How to register for dx10?

  I have vista ultimate 64 and I try to run HAWX in DX10. It is gray in the game. When I run DXDIAG it says that I'm running DX 11. How can this be? How to register for dx10?

  Gearrunner,
  I have Windows 7 32-bit last month.  I installed the demo of HAWX and he ran a program compatibility Wizard after installation.  He showed that DirectX 10 has been installed.  When I run DXDiag, I also show DirectX 11.  Now, I have installed DirectX 9 .0c on this machine.  Then you can try to install it and see if that makes a difference.

  DirectX 9 .0c

  Of course now that I've tried the demo you have shot me in another game I have to play.  :)

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• my laptop is saying that this copy of windows is not genuinne of these last two days? What will I do

  first of all, I downloaded windows 10 from the Microsoft Web site. After two days I downgrade it because my laptop runs slowly on Windows 10. After decommissioning it saying that this copy of windows is not genuine. Please if someone tells me how to get these.

  How to: fix Windows 7 or Windows 8.1 active or true reports after cancellation of Windows 10

• I have a message in the lower corner of my screen saying that my copy of windows is not genuine.

  * Original title: product key issue

  I have received a more laptop from a friend and wanted to return to factory settings, because he didn't have the necessary disks, I contacted officials of the laptop with the brand and the model that took place in the origin of vista.  They sent me back discs for windows 7 with a product key, but when I installed it I learned the product key is temporary and would not work. Because the laptop is older, the product key on the back of the laptop is now unreadable.  I now have a message in the lower corner of my screen saying that my copy of windows is not genuine.

  Any ideas would be greatly appreciated

  S.Erskine

  If it's a temporary product key, your only option is to buy a genuine full license.

  You can find software OEM System Builder of dozens of online merchants. The current price for OEM Windows 7 Professional Newegg, for example, is $ 140. When I checked a few minutes ago, Amazon offered packages OEM Windows 7 Professional from several vendors at prices ranging from $ 101 to $ 150. When I checked earlier, a package specifically designed for reconditioned PCs cost only $ 50 for a 64-bit copy.

  There is no technical limitation to prevent you from using OEM software on your computer, although this software only works for a clean install, not an upgrade. In the past, Microsoft has been remarkably inconsistent in his advice to clients on the question of whether this practice is allowed. (See "is allowed to use Windows OEM on your own PC? Don't ask Microsoft. »)

• I want to delete an application in the finder, when I move it to the trash. The system says that i have open it but I did not! What should I do?

  I want to delete an application in the finder, when I move it to the trash. The system says that i have open it but I did not! What should I do?

  Here are some tips to solve the problems of trash. "

  http://osxdaily.com/2011/06/20/uninstall-Mac-applications/

  https://support.Apple.com/en-us/HT201583

  http://www.thexlab.com/FAQs/trash.html

  He mioght be helpful if you indicated the application in question.

  Ciao.

• Started getting a message that says that my version of Windows is not genuine

  I started getting a message that says that my version of Windows is not genuine. Why would it be?

  Not authentic OT:Windows

  Hello

  Thanks for posting in the Microsoft community!

  The description of the question, I understand that you found Windows is not genuine. I'll be happy to help you on this question.

  You made any hardware or software comes to the computer before the show?

  Let us try the steps from the following links:

  Genuine Windows: Frequently asked questions
  http://Windows.Microsoft.com/en-in/Windows/help/genuine/FAQ

  The Windows Genuine Advantage validation is required when you download Windows updates
  http://support.Microsoft.com/kb/932348

  After trying the steps above suggested, giving us the results. If you are able to solve problem of Microsoft Genuine advantage or post us additional troubleshooting results.