Initial display options not being applied

On saving a PDF from InDesign I have usually open the PDF in Acrobat Pro and check that it has then set the initial view Options to make it easier for customers on smaller screens to open and examine. For example layout set magnification and things like control panel Page and pages etc since last week, it was not being applied when I open the PDF again in Acrobat pro but works in Acrobat Reader - the Options are still in place but it looks like they are ignored in Acrobat Pro. Not a major problem, but it is a bit of a pain as it worked so well for many years - now, it seems to be broken. Any ideas?

Had a long session with Adobe Tech and sorted. started by removing the Acrobat preferences - does not set it.

Then uninstalled the app and reinstalled - no not fixed.

Then we found a default option in the preferences of the app under documents "restoring last settings when reopening documents" unchecked it and it's fixed.

Tags: Acrobat

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