Ink Photosmart C309a and 564XL

I can't find a black (as opposed to the black picture) 564XL ink cartridge for my printer C309a.  The printer uses a cartridge of CB321W and I am always offered a CN684WA cartridge.

The CN684WA says all the right things on the box: it's Green, not blue, as non - XL cartridges, it says black instead of the Photo, he says he's for the C309a printer.  The problem is that it seems to be too narrow for the slot of black ink in the C309a cartridge holder.

Black ink carrier slot is much wider than the slots for the other cartridges, and it has a much larger hole for power supply of printer ink.  On the surface, the closest cartridge will be flop around as the carrier flies backwards and forwards and there is every reason to think that the feeding port would be too small - actually, a support email HP says explicitly "not to buy the photo cartridge black assuming it to be black as it's not to rise in unity" (emphasis added).

Anyone know what is happening?  Should I ignore the implications of the observation of Support no matter what cartridge buy the small CN684WA?  The narrow CN684WA works correctly in the C309a wider Black in cartridge slot?

Hi John39

Check out the link below, 564 cartridges have been updated...

«Cartridge XL Black update body is physically smaller and use less plastic than the existing cartridge XL black body.»

Tags: HP Printers

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