Ink system failure Officejet 6500 (no error code specified)

Ink system failure Officejet 6500 (no error code specified)

I have turned off the machine on again (and it doesn't)

I turned off the computer and unplug the unit (and it does not fix it)

Without specific error code I'm not sure what to do

Hi CHCA. Your Officejet 6500 must be out of warranty? You can doublecheck the warranty status of your printer here: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie & lc = on -if it is still under warranty, you should not pay for a new printheaad.

But if your printer is no longer under warranty, you buy one a. The part that you really need to order an Officejet 6500, is CN643A. If you are in the United States, here are the HP part store page where you can order the new print head Assembly: http://h20141.www2.hp.com/HPPARTS/Search_Results.aspx?mscssid=C580393F30964EDD82B16A5C641BEC41 & Searchin' PartNumber = & SearchPN = CN643A

If you are not in the United States, start from this page: http://welcome.hp.com/country/us/en/wwhowtobuy.html , specify your country and search for CN643A.

Also, here is a support document that should help you with the replacement of the print head: http://support.hp.com/us-en/document/c01643079

I work with HP but my messages and responses are mine.

Tags: HP HP Printers

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