Inspiron 1521, vista - plays CD but not DVD

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• In windows 7, I can play CD but not dvd tried pretty much all previously listed

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• CD/DVD Rom will play audio CD but not DVD

  Hello

  I am at a loss :( The CD/DVD-rom (ID: HL-DT-ST DVDRAM GSA-T50L) in my refuses to Asus computer (Vista 64 Home Premium) laptop to play DVDs now but will read audio CDs, I put in the drive without problem. When I put a DVD in the drive, it will make clicking sounds and then turn and then turn down and then do nothing at all. I have scoured the internet looking for a solution to this problem and have done everything I could find a solution (drivers are up to date, checked registry and was fine, checked reading auto and put all ask me every time, ran auto fix - it and he just says cannot read the media type, uninstalled and reinstalled the drive) etc.).

  The drive is displayed in Explorer, but when I double click top with a DVD, nothing happens. I even downloaded the new codecs and I still have this problem. The problem started shortly after I have updated to SP2, and I've even uninstalled SP2 and nothing. I tried system restore and still no dice. I do not say that this problem has nothing to do with the installation of SP2 or anything, but the drive has worked perfectly well before that date. I initially thought that maybe the drive went wrong and think always that after trying all the solutions that I found, but a bad combo player would still be able to play audio CDs without problem?

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  Thank you

  Hello

  Update the BIOS can not help if the drive had worked for a good period of time however it
  is definitely worth it.

  You have disk problem as the CD/DVD is actually 4 discs in 1 case (burn CD & DVD and CD and DVD read).
  Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Several good info here:
  http://Club.myce.com/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  -----------------------------------------------------------------------

  You did a large part of this however please start at the top and work downwards as it is often the total process
  to solve the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  ----------------------------------------------------------------

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
  that the troubleshooter does not, and those who "could" be the cause.

  Check with your system manufacturer and a device for possible firmware updates and good
  Your player registry entries.

  Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
  other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
  a person with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• DVD read Drivre onlly CD but not dvd

  I did a restore that installed windows vista sp1 on my laptop but the problem is that

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  concerning

  raj1402

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

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  A tutorial on the use of a clean install

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  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

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  2. Click on the button 'Reset Firefox'.
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• My CD/DVD drive reads CD but not DVD

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  I am running Windows Vista 32-bit. I tried to run the Microsoft Fixit application, which recognizes that the drive is unable to read DVD but offers nothing more useful than and doesn't solve anything (despite its name...). I've read through a number of different forums and have found a range of advice: replace the disk, uninstall and reinstall the drivers or editing the registry. What should I do to solve this problem? Naturally, I would prefer not to have to replace the drive itself, but if it's the only way...

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  The registry thing only works if the drive is completely AWOL from the system so that it does not appear as a drive in "My Computer"... not your problem. The DVD and CD using different lasers and it is not uncommon to go wrong and the other not. You can check the operation of the DVD trying to boot from a bootable DVD. If you can not drive is bad and needs to be replaced. If it works sometimes and not others it could just need a good cleaning with a DVD lens cleaner.

• My e drive will play movies but not games or music how to fix this? __

  .. I had a cleaner but still no help... I uninstalled and reinstalled without help

  Hi renee1629,

  Welcome to Windows Vista answers Forums!

  I would like to ask you a few questions in order to get a better understanding of this issue so that we can better help you.

  (a) what version of Vista are you using?

  (b) using a CD-ROM drive or a DVD player?

  (c) do you receive error messages when you try to play games and music disc?

  Another user had a similar problem, please visit the following link and try the suggestions to see if it will solve your problem.

  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/0a951ca8-6470-47E3-a7ad-8588486d46ce

  Hope this information is useful.
  Let me know if it worked.

  Concerning
  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Why can I burn a CD but not DVD? I tried the Fixit.

  10:03:42 #28 CDR-1135 file Writer.cpp, line 306
  Write error
  E: HL-DT-ST DVDRAM GSA - T40L
   
  10:03:42 #29 Text 0 File DVDR.cpp, Line 3818
  EndDAO: Last written address was - 1 (FFFFFFFFh)
   
  10:03:42 #30 CDR-1135 file WriterStatus.cpp, line 292
  Write error
  E: HL-DT-ST DVDRAM GSA - T40L
   
  10:03:42 #31 TRANSFER file-24 WriterStatus.cpp, line 292
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  10:03:42 #32 phase 38 file dlgbrnst.cpp, line 1767
  Burn process failed at 8 x (11 080 KB/s)
   
  10:03:42 #33 text 0 file SCSIPTICommands.cpp, line 287
  SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
   
  10:03:44 #34 text 0 file Cdrdrv.cpp, line 11411
  DriveLocker: UnLockVolume completed
   
  10:03:44 #35 text 0 file SCSIPTICommands.cpp, line 450
  UnLockMCN - completed successfully for IOCTL_STORAGE_MCN_CONTROL

  Existing drivers:

  Registry keys:
  HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brands of discs can also affect a burn quality, drives good markets are rarely a value.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  --------------------------------------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• DVD drive reads CD but not DVD.

  I use a laptop Gateway M - 151 X with an Optiarc DVD RW AD - 7640 A ATA device. The player is no longer plays DVDs, although it does not read CD. I have read through similar problems on this site and tried to follow the advice given there. So far I have uninstalled the driver (and reinstalled by rebooting) and removed the UpperFilters and LowerFilters in the registry. I also ran this Mr Fixit: http://support.microsoft.com/gp/cd_dvd_drive_problems, who told me that the problem was fixed when I ran with a CD, but he told me that the disc is unreadable when I ran fixit with a DVD. Other suggestions (for example in the selected answer here: http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/f388ca10-ba0b-4aa6-8f0d-be24034ada3b) do not seem to apply. Is there anything else I can do in addition to open up the computer and check the cables? I don't know what to look for and won't cause other problems.

  I don't know if this is related, but I also ran this Mr Fixit: http://support.microsoft.com/gp/hardware_device_problems, who told me he had a problem with the card Microsoft 6to4 driver, which he is then fixed by put it back automatically.

  Get a DVD cleaning disc and use it to wipe the drive.  Your drive uses different leaders internally to read CD and DVD so if one works and the other does not, a dirty car may be the cause.

  "mgon9894" wrote in the new message: * e-mail address is removed from the privacy... *

  I use a laptop Gateway M - 151 X with an Optiarc DVD RW AD - 7640 A ATA device. The player is no longer plays DVDs, although it does not read CD. I have read through similar problems on this site and tried to follow the advice given there. So far I have uninstalled the driver (and reinstalled by rebooting) and removed the UpperFilters and LowerFilters in the registry. I also ran this Mr Fixit:http://support.microsoft.com/gp/cd_dvd_drive_problems, who told me that the problem was fixed when I ran with a CD, but he told me that the disc is unreadable when I ran fixit with a DVD. Other suggestions (for example in the selected answer here:http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/f388ca10-ba0b-4aa6-8f0d-be24034ada3b) do not seem to apply. Is there anything else I can do in addition to open up the computer and check the cables? I don't know what to look for and won't cause other problems.

  I don't know if this is related, but I also ran this Mr Fixit: http://support.microsoft.com/gp/hardware_device_problems, who told me he had a problem with the card Microsoft 6to4 driver, which he is then fixed by put it back automatically.