Instalation Acrobat Pro XI month subscription problems, redirects to the evaluation version (which was before uninstaled)

Similar Questions

• Newly installed Acrobat Pro 11 closes unexpectedly.  Help?  The Acrobat help line was not available.

  I just installed Acrobat Pro 11.  I try to open the application.  He starts to then gives me a message that says 'closed unexpectedly Acrobat"followed a long report sent to Apple.  I use a Macbook Pro with OS Yosemite v10.10.1.  Any idea?

  Thank you, Sabian.  It was a permissions problem. I discovered that I had to download the app again from the site in order to re - install instead of a copy on my computer.

• Hi I buy cloud Document to Adobe Acrobat Pro to win wrongly and I want the Mac version... How to proceed now?

  Hi I buy cloud Document to Adobe Acrobat Pro to win wrongly and I want the Mac version... How to proceed now?

  Back https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  So buy the right version

• Problems installing Acrobat - payment Plan monthly subscription

  I opted for the payment plan monthly subscription after my trial, and unless I'm blind, I have not been provided with a serial number.  I work from a Mac and using Google Chrome.  Whenever I try to install it, it says:

  "Installation only has not setup has encountered a problem that caused the installation failure.  Contact the manufacturer of the software. »

  Hi Alexandra,.

  I would like to help!

  You talk about a subscription to creative cloud? If so - that's all work online and there is no need for a SN. Could you send me your Bill directly? My email address is: [email protected]. This way I can find it for you.

  Impatience back on your part!

  Best regards, Stacy

• I've updated 2015 CC and afterwards, I had to send in my macbook pro for warranty repair.  I swapped my drive to an another macbook pro and that's when I get the EVALUATION VERSION.

  I went to sign in/out and he showed not the TRIAL version for a bit, then, as soon as it went to trial.

  Please ensure that you use for signing in Adobe Id OK.

  You may consult:

  1. https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  2. https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let us know if that helps.

  Refer to:

  No subscription found on my second computer?

  Unable to connect to creative cloud

  If the problem persists please contact Adobe support.

  Concerning

  Stéphane

  Update for cc 2015

• My Favorites disappeared after I've upgraded to Firefox 17. How can I restore from the previous version which was installed on my computer?

  I upgraded my Firefox to version 14 to 17. and to my dismay that all my favorites have disappeared. Is it possible to restore them?

  Read the following article.

  • Recover lost or missing bookmarks

• How to close Safari Notification to install Acrobat Pro XI

  When I try to install Acrobat Pro XI, he ask me to close the Notification of Safari. But I don't know how to close it.

  Could someone help me on this?

  Hello

  Please see help here - https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

  ^ Ani

• I have an old (e.g., old) version of InDesign - CS2 but I'm upgrading to Apple El Capitan. I prefer a CD version of InDesign, and not a monthly subscription. What is the oldest (and cheapest!) version of InDesign, I can buy?

  I have an old (e.g., old!) version of InDesign - CS2 to be precise. I'm about to buy a new iMac, which has the new pre-installed OS El Capitan. I wouldn't rather buy a monthly subscription. What is the oldest version (e.g. cheaper!) an InDesign disk that I can buy to run on the new iMac with El Capitan?

  You must take a monthly subscription, but it has the benefits of updating regularly and easily.

• I have problems to install Acrobat pro DC.

  Hello

  I have problems to install Acrobat pro DC.

  I get an error message that says: Access violation at address 00000000 read of address 00000000

  I installed a month ago, first and Photoshop and also had a problem with it.

  Then I downloaded the program on another computer and fly over and then it worked to install the program.

  I tried to do the same thing now, but I get the same error message.

  I got a test program installed in a month and decided to buy the program.

  I uninstalled the trial program and downloaded the new program, I received information that it doesn't have the same program because I had chosen to buy a one-time charge.

  What is the DC purchased acrobat or acrobat dc subscription?

  If subscription, are you using cc app (https://creative.adobe.com/products/creative-cloud ) to try and install?

  What os?

• We have a problem with a freshly installed with CC 2014 and Acrobat Pro DC - Mac whenever we click on the output preview tool, Acrobat Pro DC instantly crashes. It occurs without worrying that press ready PDF we open. Help, please!

  We have a problem with a freshly installed with CC 2014 and Acrobat Pro DC - Mac whenever we click on the output preview tool, Acrobat Pro DC instantly crashes. It occurs without worrying that press ready PDF we open. I tried to delete the folder/Library/Application Support / Adobe, but without success. the App said CC DC Pro Acrobat is installed, but the uninstall option is grayed out (I thought back to Acrobat Pro XI, but I can't do it yet). We use a local server to send updates of Adobe software, which could be the reason. Ideas accepted with gratitude as to how we can get insight into the output works again!

  Known issue for PDF files that have an output RGB mode.

  Version update of the software that will be released next month with the fix.

  -Dov

• Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you

  Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you

  Yes, your license allows this.

• Impossible to install Acrobat Pro

  A few months ago, I am the creator of Cloud 1 month free trial, and I downloaded a bunch of applications: Acrobat Pro, ID, PS, Dw.

  This morning, I bought the 1 year subscription, but when I try to launch Acrobat Pro, it says that my membersip of the cloud trial has expired. So I uninstalled it, but Adobe Application Manager has always said that it is "installed". And he gave me the same message for other applications as well: "Installed", but I could not run without getting this error.

  So, I unsintalled ID from my computer and re-installed in the App Manager. Then I was able to run and I can use it, no problem; I can also use Dw and Psalm but for Acrobat X Pro, it is said that it is "installed", so I can't download it (or use it as I uninstalled it).

  I restarted my computer, but to no avail.

  I'm on a Mac, OS 10.6.8.

  Everyone knows what is happening?

  
  Thank you.

  René

  OK, I fixed it.

  The target of the navigation/Applications/Utilities/Adobe installers.

  And in the "Adobe Installers" folder the Acrobat X Pro is still listed. I double clicked it and it uninstalled again, and now it is correctly listed in the "uninstalled" App Manager

  Everything is good.

• Installed Acrobat Pro, but cannot progress after the software license agreement screen

  Hi all

  I just installed Acrobat Pro, but when I run it, I get the Adobe Software License Agreement screen with no text inside and with the buttons of towing, Quit and Accept. I click on accept, but nothing seeems to arrive and I can launch Adobe Acrobat! It's really frustrating! I use MAc OS X 10.8.2

  Please can someone help.

  See you soon

  Hi Saviomfx,

  It is a known issue with Acrobat XI

  Issue: Mac OS only. The launch, a blank screen of the EULA is displayed, that cannot be accepted and Acrobat does not run. This problem can appear if you have any of the installed products of CCM or Creative Suite and you tried to install Acrobat XI from a different source.

  Solution: Launch any other product which is part of the CCM or Creative suite. Then, turn it off by choosing Help > deactivate. Quit the application. Then start Acrobat and accept the EULA. Then, for CCM subscription product, launch it and choose the license of this software to reactivate the product of the CCM. If a CS app, launch it and turn it back on.

  Please visit: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html

  Or you can try this:

  Go to Applications-> Utilities-> Adobe Installers-> Adobe Acrobat X-> remove Acrobat X using the application uninstaller.

  Relaunch Acrobat XI and try to accept the EULA.

• How to install Acrobat Pro DC

  You want to install Acrobat Pro DC and already have the SN. Is it possible to upgrade to Acrobat 9 Pro?

  Hi marce87324457,

  You can't go to acrobat 9 pro. Upgrade to acrobat DC is only available from acrobat X and XI of acrobat.

  To install acrobat CC, you can check this link: download and install Acrobat DC subscription

  Let us know if you need additional assistance.

  Concerning

  Sarojini

• I'm trying to install acrobat pro for mac and his gets 53% then fails saying unexpected error - ideas

  I try to install acrobat pro for mac and his gets 53% then fails saying unexpected error - I had unfortunately just binned my rather correct uninstallation cs5.5 - I use the last El capitan - any ideas

  Hi helenc44553207,

  Please check system requirements system requirements | Master Collection before installing the application.

  Uninstall CS using this cleanup tool use the Adobe Creative Cloud cleaning tool to solve installation problems, restart your Mac & reinstall it using this link Download CS5.5 products.

  Let me know how it goes.

  Kind regards
  Nicos