Install scanner drivers
Product: HP Officejet 6500 a Plus
Windows XP
I have problems with installing scanner drivers. I tried uninstalling/reinstalling and searching for updated drivers, but I get no results. What should I do?
farr2reel wrote: product: HP Officejet 6500 has more Windows XP, I have problems with installing scanner drivers. I tried uninstalling/reinstalling and searching for updated drivers, but I get no results. What should I do?
Hello farr2reel, here is the link for the latest driver for your printer. One of the requirements is Windows XP SP2.
If you are not successful with these drivers, you could try to uninstall the software and current drivers and try to reinstall these drivers. I would also like to ensure that Windows XP is up to date.
Tags: HP Desktops
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Do you mean that you have downloaded the Epson driver?Try using the wizard adding printer in the Control Panel, printers. In the wizard, select EPSON under manufacturer. If you don't see your printer in the list, click the Windows Update button. It will take several minutes (about 20) be patient, Windows updates the list. You should see a hard drive activity during the update.
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DeskJet 3050 all-in-in-one J610a: Deskjet 3050 J610a cannot install scanner
1. I tried to install the printer software for the Deskjet 3050 all-in-in-one J610a on a Dell E6530 with Microsoft Windows 7 Professional computer.
2. but everything he tried guard fails with the message "installation Failed - the software for your printer cannot be installed."
3. When you click on the ' details button it shows
"Setup error. Install the Windows service could not be accessed. This can occur if you are running Windows in safe mode or if Windows install is not properly installed. Contact your support team.4. you will then have a solution. He then puts a document "default installation HP - 1601 MSI' on your desktop."
a. He then opened Windows services to check if the Windows service install is running? Yes it's on my system.
If I reinstall the same mistakes, as shown in the 2. and 3.5. I tried to replace the Windows Installer by running the commands ' msiexec.exe / uninstall ' and "msiexec.exe/regserver" (also tried in safe mode) for both 32-bit and 64-bit versions. Then by restarting. But making the same mistakes as in 2. and 3.
6. I tried the installation CD and the last Installer downloaded DJ3050_J610_1315 - 1.exe from the Hewlett-Packard Web site. But making the same mistakes as in 2. and 3.
7. I tried to run Microsoft Fix - it version 50809 who had another option to try. If you run it, it says 'creation creating a restore point, please wait... '. ». After a wait, he says "this Microsoft Fix - it impossible to deal with".
I tried another more recent version of Microsoft Fix - it (downloaded from the Internet):
MicrosoftFixit.ProgramInstallUninstall.Run.exe
Running to check installation problems showed a list of programs to check installation problems.
But it did not show the installation of HP DJ3050_J610_1315 - 1.exe file or similar in the list it could
not be fixed.
If you choose "not listed" then it shows "we have not identified any problems and that's why no fixes have been applied.8. If I run the files D3050x64.msi and D3050x32.msi from the CD (using Microsoft Windows install) it also fails with the error, as in 2. and 3.
9. If I install ' HPSupportSolutionsFramework - 12.3.11.29.exe' it installs, but does nothing. It's probably not running and no instructions on how to do work.
Update: it is actually a service running in the Microsoft Windows services such as 'HPSupportSolutionsFrameworkService '.
The executable file is located in C:\Program Files (x 86) \Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
This service runs, but does not seem to be enabled.
It adds a controller service background that adjusts automatically to
run. Delay the start of this service is possible thanks to the function
Manager. A scheduled task is added to the Windows Task Scheduler in order
to start the program at various times demand (variable hours of work
Depending on the version). The software is designed to connect to the
Internet and adds exceptions to Windows Firewall to do this
undisturbed.
Scheduled task
hpsupportsolutionsframeworkservice.exe is intended as a task with the class '{98FA553D-D703-4E16-9884-F328AC21770F}' (works on registration).
Service
hpsupportsolutionsframeworkservice.exe runs as a service named "HP Support Solutions Framework Service" (HPSupportSolutionsFrameworkService) "this service allows the detection of HP products and allows the identification of support solutions for detected products.".
Boot file (user run once)
hpdia.exe is loaded only once in the registry of user (HKCU) current as a name of boot file "HP download and install wizard" that charge as "C:\Program Files (x 86) \Hewlett-Packard\HP Support Solutions\Modules\HPDIA.exe" / reboot.
Windows Firewall enabled program
hpdevicedetection3.exe is added as a firewall exception for "C:\Program Files (x 86) \Hewlett-Packard\HP.
Check "Windows Task Manager" for example by running the command line
Schtasks.exe
or to run GUI
Start taskschd.msc
did not show anything about this service I can say.10. by using a troubleshooting earlier, I managed to install * only the printer *. But the * scan * can not be installed.
1 - run
rundll32 printui.dll/s/T2
(this from the cmd.exe command line)
2 - I couldn't find the 3050 in the list of default constructors (for example, "HP")
3. - click on the button ' Add... »
4 - click on the button "next".
5 - automatically activated for example is 'x 64' '.
6 - click the button "next".
7 - click on the 'Have Disk' button... »
8 - fill the printer Hewlett-Packard CD-ROM drive letter that
should be in your computer
For example
D:
9 - who will install the printer driver 3050 J610 and display it in the list
10. - click on the 'Start' button of Microsoft Windows
11. - Select from the list of "devices and printers".
12 - if the printer 3050 J610 appears, right-click on it and select
"Troubleshoot", if not right click, "Add a printer", make sure that
your printer is on, and then select the printer 3050 and let
It installs.
13 - run the first fix to get the printer driver
14 - run the second fix to make the printer the default printer
15. - successful on Microsoft Windows 7 Professional execution(11 for example if I run the program "HP print and scan doctor program" to troubelshoot (= HPPSdr.exe) it is said that the ' HP445411 (HP Deskjet 3050 J610 series - network 192.168.1.49) - installed). It is said that the full product is not installed, then begins to download. But the executable that it downloads the same DJ3050_610_1315 - 1.exe as downloaded on HP website. So to make the same mistakes as in 2. and 3.
12 Note: I basically never have no problem with installation on this computer. Only this printer HP 3050 J610a software does not always install.
13 - tried to run pnutil.exe
Because I managed to install the * printer driver (but not the * scanner driver) using the command
rundll32 printui.dll/s/T2
I was looking for a similar solution method for the scanner.
So tried for example
RUNDLL32. EXE, SETUPAPI. DLL, InstallHinfSection DefaultInstall 132 HPScanMiniDrv_DJ3050_J610. INF
but which failed with the error "failed to install".
Also tried to navigate this HPScanMiniDrv_DJ3050_J610 file in Windows Explorer. INF
then right click on the file name and select 'install' in the list, but that showed a dialog box
"Install error - the INF file selected does not support this method of installation".
Then I found this link:
https://social.msdn.Microsoft.com/forums/Windowsdesktop/en-us/60f4b917-93c9-400A-B91A-15375a8793bf/i...
who suggested using the Microsoft «pnputil.exe» program
After inserting the installation CD original HP located in D:
and it points to the file ' HPScanMiniDrv_DJ3050_J610. INF'
which is present by default on this HP CD,
and by running this command:
--- cut here: begin --------------------------------------------------
d:\ Tuesday, May 30, 16 16:32:33 > pnputil
Microsoft PnP utility
Use:
------
PnPUtil.exe [f |-i] [-? |-| d |-e]
Examples:
PnPUtil.exe - an a:\usbcam\USBCAM. INF-> Add package specified by INF USBCAM.INF.
PnPUtil.exe - a:\drivers\*.inf-> c add all packages in c:\drivers\
PnPUtil.exe-i - one a:\usbcam\USBCAM. INF-> Add and install the driver package
PnPUtil.exe EI-> list all packages 3rd party
PnPUtil.exe d oem0.inf-> delete package oem0.inf
PnPUtil.exe f d oem0.inf-> Force delete package oem0.inf
PnPUtil.exe -? -> This form to useSo I ran this command:
d:\ Tuesday, May 30, 16 16:33:39 > pnputil-i - one HPScanMiniDrv_DJ3050_J610. INF
Microsoft PnP utility
Processing inf: HPScanMiniDrv_DJ3050_J610. INF
The driver installed on a device on the system.
Successfully added driver package.
Published name: oem115.inf
Total attempted: 1
Number was imported successfully: 1
--- cut here: end ----------------------------------------------------The disk check showed the file "oem115.inf" was indeed installed in the directory "c:\windows\inf\".
During troubleshooting earlier, I already copied the file
HPScanMiniDrv_DJ3050_J610.dll
Located on the HP installation CD
in the folder
c:\Windows\System32\
and also to
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http://Windows.Microsoft.com/en-us/Windows/working-with-Scanner-Camera-Installation-Wizard#1TC=Windo...
Before using the wizard, connect your scanner or camera and turn it on.
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Open the wizard scanners and cameras by clicking on the
Start button, then click Control Panel.
In the search box, type scanners and cameras and then click Scanners and cameras.
Leave administrator needed if you are prompted for an administrator password or a confirmation,
type the password or provide confirmation.
I can't find that on Microsoft Windows 7, but clicked on the button 'add a device '.
This shows the scanners currently present on the system.
If it is present, double-click it.
Microsoft Windows will be found the driver for you.But he could not find a scanner or install the scanner driver.
So not solved.14 - Note: If a successful installation: for example, you should be able to see the
device scanner in 'Start' > 'Control panel' > 'System' > ' Imaging
devices15 - I then tried to run Windows fax and scan program
(you need to install first)
WFS.exe
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He began the installation of the driver and reported a successful installation
and analysis successfully.
I guess that somewhere in the previous steps, that the pilots were in the right
place.
But it works with my attached USB cable.
If I try to remove the USB cable it says
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http://support.HP.com/in-en/document/c03521864
but that no longer works.
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"The wizard has reported a problem with the software driver for the selected printer.""HP Deskjet 3050 J 610 series" - USB
For this version of the USB what he reported:
"Basic features drivers seem to be installed for the selected printer." We recommend you to install the complete HP software to get all the features of the printer"If you click 'next' again it downloads the usual HP software that you
can not install. With the same mistakes as in step 2. and 3. here.
So no solution.18 - of the current workarounds:
a. - possibly try some of the steps above which may take for example, the printer and scanner driver to the right place.
Then connect a USB, Microsoft Windows should detect the printer / scanner
and install the drivers.But printing should work wireless.
Disadvantage:
To analyze you will need to connect using a USB cable and the scanning doesn't work so not wireless.
b. - buy or use Hamrick VueScan. It installs its own drivers to scan.
But it is not free software. But it works by scanning wireless also.Question: If you have the best solution or workaround solutions, for example to activate
scan wireless too, please let me know.Hello @knudvaneeden,
It is a great place to get help! I read your post and see that you receive an error when trying to install the software to print, but you have finally managed to install the printer by a USB connection. When you use the printer as a wireless connection, you are not able to scan. Please provide all the detailed steps that you have already tried. I want to help you solve this problem.
Make sure that you disable the Antivirus software and scan in real time if your software Antivirus has this feature. It can affect the entire software installer.
Follow this document to see if you can install all drivers: HP monofunctional and printers multifunctional - installing software Fatal Error "fatal error 1601' (MSI error 1601) displays for HP. »
Try the scan of the painting to see if you have the same problem.
Run the Print and the doctor Scan and let me know the error codes or if everything is checked. You can attach a screenshot.
Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.
You can click the 'Thumbs Up' to thank me for my efforts! If this helps you resolve the problem you are experiencing, please click the "accept as Solution. Keep me posted. Good luck!
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After installing my latest drivers for graphics card, restarting my computer to reflect changes, as it starts a blue screen because of a STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000) error and he said also he is dumping physical memory. I can easily get rid of this error of system restore, but I need my graphics drivers to play games and to load certain programs.
PS: If it helps my computer sometimes freezes during startup
Hello
Check with support of the manufacturer to system and device video/display as they
are those who write the drivers. Also check with their forums as it could be called
questions. These companies write drivers.For the problem of freezing at startup.
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
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Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
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Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
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For each driver in the list, additional useful information is displayed: load address of the driver,
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http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
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BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspxHope these helps.
Rob - bicycle - Mark Twain said it is good.
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Hi Lynn,
Thanks for posting your query in Microsoft Community.
As the Scanner is not compatible with Windows 7, you can try to install the drivers in Vista/XP compatibility mode and check if this solves the problem.
To install the game on Windows XP/Vista compatibility mode,
a. right-click the installation file, and select Properties.
b. click on the compatibility tab.
c. in compatibility mode, check the run this program in compatibility mode for: option.
d. Select Windows XP (Service Pack 2) or Windows XP (Service Pack 3) or Windows Vista from the available options.
e. click apply and OK.
See the link below for more information on compatibility mode:
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And the process ends. He arrived at about 85% extraction every time.
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Hi GIJeff12,
Temporarily disable any AntiVirus/Antispyware software.
Cut the installer on your desktop then click on the Start Menu, click computer, double-click on the C: drive and paste the installler here. Now try a right click on the installer for your printer, choose 7-Zip and choose Extract the files, and then click Ok. If the installation program extracts now correctly, follow these steps. If it does not extract, let me know.
Disconnect your printer from the PC. Restart your PC.
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Check this box!
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Hey I m new in this forum.
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Anyone facing this problem? Please I need a help.
PS: Sorry for my English :)
Order of installation is very important. Can you please tell us which model of laptop you have exactly (L750-xxx) and we'll try to help with the list of installation then command you can compare with your installation.
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Model: K3X21EA
Series: (deleted content)
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You are the very welcome.
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The figure shows a screenshot. (http://s2.ipicture.ru/uploads/081003/BtGJuFhOOE.jpg)How to install drivers for video cards?
You can then write in Russian?
I don t understand Russian and in this forum you can post ONLY in English! So please respect it!
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Hello:
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https://Downloadcenter.Intel.com/download/20775/Intel-chipset-device-software-INF-Update-utility-
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I support the Mac and PC version 26 Firefox on all machines. I need to disable the private window and private browsing, including keyboard shortcuts.
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Hello Today, after months, it was the first time I tried to use bt to transfer files to a mobile phone: bt is active on the l50 and two different mobile phones (android and they are visible and can connect and transfer files an eachother).But the L50
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Password BIOS reset on Satellite A65-S1062
Hello Anyone know how to reset a BIOS password on a laptop - A65 - s1062? The laptop was purchased in the United States.I heard that on laptops, the password is usually stored in an eeprom on the motherboard.and I need a programmer/eeprom eeprom read
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Display from landscape to portrait. Help!
Hello! My kitten has accidentally jumped on my laptop keyboard (R60e) and press a combination of keys that changed my screen from landscape to portrait. I surfed the web for help, but I can't find the combination to go back to the landscape. Does any