install the software for hp officejet 6700 premium

I have a new hp officejet 6700, I can't get the software to install on my win xp computers. all I get is an html element that is not compiled. It fits perfectly on my laptop running win 8.1. I have tried to download the latest version, but still get the same result. what I am doing wrong?

Thanks for calrifying.

Please try the patch in the included link in my previous post on your PC under Windows XP, the document should address the issue you describe following...

Please let me know the results,

Shlomi

Tags: HP Printers

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    I'm happy that we did the SFC/scannow. The question is are known is the operating system, not the HP software. At this point, my suggestion is to perform a system recovery to Windows Vista. A system recovery will bring the computer to a new similar State, for this purpose, you will need to back up all your personal data and files.

    If you want to continue, click on the following link and follow the instructions. > Undertook a restoration of HP (Windows 8) system

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    The best course of action at this time would be to install the HP on Vista software to see if it installs now. Of course, a successful installation confirms the theory that the operating system itself is the root cause of the problem at this point.

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