Installation blocked tax software
I am trying to load the tax program H & R. Vista asked me a question about the conect to the internet program, initially, I said yes (twice). Nothing happened so I thought he wanted me to say no, so I clicked No.. Now, I can't load up the software. Any suggestions?
Hi christi55,
1. you receive messages or error codes?
You can check out the following link and check if it helps to download the software:
http://www.hrblock.com/customer_support/software/installing_new_software.html
You can also contact the support H & R Block and check.
http://www.hrblock.com/support/index.html
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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Thanks for posting your query to the Microsoft forum. I will definitely help you with this.
I understand that you have problems during the installation of the software. This problem is possibly due to several reasons such as security software that can be installed on the computer, any program or application that is running on the computer on the bottom, or due to some errors on the hard drive of the computer.
Method 1: Run the clean boot
Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot
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Note: See "How to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.
Method 2:
Please see the advice given in the link given by Shinmila: 28 March 2010:
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