Installation following a subscription

Similar Questions

• Simple Q - What installation follow these Daylights savings?

  I have a new Sony's a6000 digital SLR and I put Date/time settings.  I know that the daylight saving time or DST, begins the second Sunday in March and ends on the first Sunday of November.  I'm in a geography which observes DST.  That is the question... If I set the DST yes / no setting to Yes, does that mean that I am in an area that observes DST so I want my camera to automatically adjust when the weather changes in March & November?

  (Someone told me it should be set to NO because we are not currently in DST but which is not intended for me since the camera 'knows' the date and should be able to understand this).

  If I understand correctly, the camera has only it on or off, so if you are currently in the DST like me, put on. When you're not in DST, change it out of service. The camera can't automatically.

  I did a quick test on my a55 (I know, it of an older camera, but think that Sony has kept the same programming) and unfortunately I had to manually change.

  I put it in my hometown, which currently has DST, then passed to another area which is not advanced, and left it on good and it has updated with the time, as if, as he has done, when it should not. My guess is, you need to set the DST on / off power manually.

  However, perhaps in newer devices it is corrected, you can try it.

  Canberra/Sydney/Melbourne is running DST. Viet Nam/Bangkok don't use DST.
  Lag at the present time is 4 hours, not in summer time, it's only 3. So try to adjust your time of Melbourne, DST, then move on to Bangkok. If there is a difference of 4 hours, automatically knows the a6000. If only 3, it's not.

  All the best

• Acrobat DC converted (boxed) refuses Adobe ID, so without installation

  Ugh - now online with a distraught Adobe support guy (why they never properly train these people) have so much time to "share;.

  Installed a new version of Acrobat Standard DC boxed ("output from 2015") and is entered in the new serial number and my email ID company when requested (which is also used for a sub separated from the CC on another PC...)

  EU 'Sign in check'-l' (XXX) Adobe ID has already been used to activate the software on two other computers or devices...

  Well, I unpacked the box 10 minutes ago, no way can THIS serial number have been used with MY existing Adobe ID.

  Something is obviously wrong with Acrobat - CC - interaction ID Adobe Adobe AC.

  So, I created a new account to Outlook.com and who used a NEW Adobe ID...

  Tried again, using new Adobe ID...

  ... and got "we have found a CC subscription associated with that ID.

  Hilarious!  You can buy a sub CC (which already has Acrobat in it) in order to be able to use the product in box Acrobat DC now? I don't think so.

  Well, 17 minutes after my conversation with the Adobe supports guys, he said... «Checked with my resources, it is more a technical question, you are oriented. "and then" checked with my resources, it's a technical problem, you are facing more of.»

  And Adobe are asking why they are getting a bad reputation...

  To follow...

  OK, so I lost 1.5 hours on it, and the transcript, sort of explains how bad Adobe technical support may be for what is an expensive product in box.  I'm sorry for the Technical Support staff, which is obviously equipped and inadequately trained.

  I've anonymized the names and email addresses to avoid new embarrassment...

  ----

  Close print
  Transcript of your chat
  From: Adobe ([email protected])
  Sent: September 17, 2015 11:50:38
  Recipients: The client ([email protected])
  For additional help, contact us at http://helpx.adobe.com/contact.html
  General information
  Chat start Sep 17, 2015 3:12:08 AM PST
  Time of end of conversation Sep 17, 2015 4:50:34 AM PST
  Duration (time real cat) 01:38:25
  Type of Support Adobe operator #2
  Transcript of the chat
  Info: thank you for your patience.

  In the meantime, you can try our community forums where experts are available 24 hours a day, 7 days a week

  Info: now you are chatting with guy Support Adobe #1.
  Adobe #1 Support type: Hello! Welcome to the Adobe Customer Service.
  Type of Support Adobe #1: Hi customer.
  Customer: Hi
  Info: your chat transcript will be sent to [email protected] at the end of your cat.
  Type of Support Adobe #1: Please let me 2 to 3 minutes then that I will review your request.
  Customer: OK
  Type of Support Adobe #1: thank you for your stay online.
  Type of Support Adobe #1: I understand that you are facing problem in the activation of the application Adobe Acrobat standard DC?
  Customer: Some info. First of all, I used my business ([email protected]) e-mail address. This email contains a subscription of CC, but should not interfere with the product box theory. However, Acrobat said I couldn't use this ID as (I paraphrase) he had been used before for this Acrobat product (which is wrong, because this series is used for the first time). That's why I started using the [email protected]
  Customer: Yes, I'm clearly having a problem in activation Adobe Acrobat Std DC app in box
  Type of Support Adobe #1: I'm sorry to hear that.
  Type of Support Adobe #1: thanks for the confirmation.
  Type of Support Adobe #1: Please provide the serial number of the product to check?
  Client:? I would not normally share a serial number online, because it can be used for the wrong purposes. Can you confirm that you are an employee of Adobe justified?
  Type of Support Adobe #1: Yes, that's why we ask for to check and to help you.
  Customer: I give the serial number, but am unsure as to the relevance. The serial number is obviously valid (as the app checks before moving on to the next step) and has never been used before as I opened the box myself.
  Client: However, here it is: 1016-xxxx-xxxx-xxxx-xxxx-xxxx
  Type of Support Adobe #1: thank you for the serial number.
  Type of Support Adobe #1: as I see it with the serial number: 1016-xxxx-xxxx-xxxx-xxxx-xxxx, East of the serial number Adobe Acrobat Standard 12.0.
  Type of Support Adobe #1: will I go ahead and register the serial number under your Adobe account: [email protected].
  Type of Support Adobe #1: so if you lose the serial number, you can retrieve it by logging in to your Adobe account.
  Adobe #1 Support type:?
  Customer: I'm sorry, how does that help me from Acrobat? I have already entered the serial number, created an Adobe ID ([email protected]) and concluded this ID Adobe Acrobat... but he refuses to start - that is why I contacted you...
  Type of Support Adobe #1: checked with my resources, it is more a technical issue you are facing.
  Type of Support Adobe #1: in this case, I'll copy this cat to the technical team to check and help you with the issue.
  Type of Support Adobe #1: is this good with you?
  Customer: You mean you're NOT technical? I'm annoyed, as I just lost him 17 minutes to talk to someone who does not have the necessary knowledge - although I realise that this may be a lack of management, and not because of you. Yes, please transfer me...
  Info: Please wait while we connect you to a representative.
  Info: we are always helping other customers, thank you for your patience. You can also try our community forums, available 24 hours on 24, 7 days a week.

  Info: we are always helping other customers, thank you for your patience. You can also try our community forums, available 24 hours on 24, 7 days a week.

  Info: we are always helping other customers, thank you for your patience. You can also try our community forums, available 24 hours on 24, 7 days a week.

  Info: we are always helping other customers, thank you for your patience. You can also try our community forums, available 24 hours on 24, 7 days a week.

  Info: we are always helping other customers, thank you for your patience. You can also try our community forums, available 24 hours on 24, 7 days a week.

  Info: now you are chatting with guy Support Adobe #1.
  Info: Please wait while we connect you to a representative.
  Info: you are now chatting with 'guys from Support Adobe #2.
  Adobe #2 Support type: Hello. Welcome to Adobe Technical Support.
  Type of Support Adobe #2: customer Hi.
  Customer: Hi
  Type of Support Adobe #2: I understand that you are facing the question with the activation of the salons Creative Cloud Apps and applications as trial has expired. Is this fair?
  Customer: No, it's false. Even though I'm sure it's not your fault, I'm annoyed to have lost 30 minutes of my time, after paying for an expensive product. Here is a copy of what I posted in the forum, which will explain the situation - as your colleague has of course not explained...
  Client: Install a new version of Acrobat Standard DC and is boxed ('exit 2015') entered the new serial number and my email ID company when requested (which is also used for a sub separated from the CC on another PC...) EU 'Sign in check'-l' (XXX) Adobe ID has already been used to activate the software on two other computers or devices... Well, I unpacked the box 10 minutes ago, no number series THAT have been used with MY existing Adobe ID can means something is obviously wrong with the Acrobat - CC - interaction ID Adobe Adobe AC. So, I created a new account to Outlook.com and who used a NEW Adobe ID... Tried again, using the new Adobe ID... and got 'We have found a CC subscription associated with this ID.' hilarious! You can buy a sub CC (which already has Acrobat in it) in order to be able to use the product in box Acrobat DC now? I don't think so
  Type of Support Adobe #2: thanks for the confirmation.
  Type of Support Adobe #2: I'll be happy to help you with this.
  Customer: thank you.
  Type of Support Adobe #2: you're welcome.
  Type of Support Adobe #2: I know if you have the subscription order number?
  Customer: Why would need a subscription for Acrobat Standard DC boxed product?
  Type of Support Adobe #2: I see that you have purchased the perpetual product, right?
  Customer: I already gave the PN - 65257671 - what need of a subscription?
  Customer: I think it is clear from the information that I gave above...
  Client: However, please check the number of room if you aren't sure.
  Type of Support Adobe #2: may I know exactly the name and the version of Acrobat you are using?
  Customer: Why are you ask me questions, when information has already been given and is visible in this transcription?
  Type of Support Adobe #2: you want to share your computer screen so I can access see what you see?
  Customer: I'll do it, but can you please confirm what product do you think that I have purchased, because you have a) the name of the product, b) the reference number of the box label and c) serial number...
  Type of Support Adobe #2: customer, I see that the serial number is for Acrobat Standard DC.
  Type of Support Adobe #2: I see that you see the error like "No subscription found", right?
  Type of Support Adobe #2: could you please check if it shows that Acrobat Professional or Acrobat Standard?
  Customer: Hi - Yes, the serial number is for Acrobat Standard DC (in fact, 2015 release). If you return to the transcript, you will see that there is a first error (when I used my electronic business address, which currently has a CC on another PC subscription), then a second error (when I used a new email address and the new Adobe ID), who was indeed "found no subscription" etc.
  Type of Support Adobe #2: I see that the subscription is activated under Adobe ID [email protected].
  Type of Support Adobe #2: you want to share your computer screen so I can access see what you see?
  Customer: what do you mean exactly by "I see that the subscription is activated under Adobe ID [email protected]."? You don't need a subscription (CC or Acrobat) If you buy the perpetual version. You do not have an Adobe ID (apparently) and I entered that now as ' [email protected]', as the original Adobe ID ([email protected]) was rejected AS EXPLAINED PREVIOUSLY.
  Type of Support Adobe #2: I know if exactly when you see the error as "no subscription found?
  Client: actually, the guy Adobe before you said it would be 'register' the serial number that is "I'll go ahead and enter the serial number under your Adobe account: [email protected].»
  Type of Support Adobe #2: I see that the serial number is valid and we need to perform a few steps in order to solve the problem.
  Customer: > I know if exactly when you see the error as "no subscription found?
  Customer: When I try to start Acrobat... which is why I contacted Support...
  Type of Support Adobe #2: customer, please follow the steps.
  Client: Ainsies, new information for you...
  Type of Support Adobe #2: key to press Windows and r at the same time to open the run window.
  Type of Support Adobe #2: we are always connected?
  Customer: while you expect Support from Adobe to help me, I decided to UNINSTALL and reinstall the product. I have entered my serial number again... and now you are trying to start the product it does not let me even in my ID required by Adobe ([email protected]) it just says: "connection failed - this Adobe [email protected] identification code has already been used to activate the software on two other computers or devices" - but THIS IS NOT CORRECT... because no one else has yet seen serial number until I unpacked it today!
  Client: However, I will now try to 'Have a different Adobe ID' and tell you what happens...
  Type of Support Adobe #2: ensure
  Customer: So, now I want to connect using ' [email protected]' and password Adobe ID...
  Adobe #2 Support type: Okay.
  Client:... and I get the following "no subscription has found - we found a CC subscription associated with this Adobe ID".
  Customer: It is therefore clear that there is something wrong with the way Adobe Systems license work-
  Client: a) he rejects my original Adobe ID, saying it had been used with this serial number previously (impossible, I just unpacked the box!)
  Client: b) proposes a new Adobe ID, then it rejects that, says "no subscription found.
  Type of Support Adobe #2: can I know the exact name and version of the Adobe product on the error message that says not 'found subscription?
  Customer: My technical background, I think that a mistake happens thanks to a license, to which one) If Adobe ID #1 has a subscription of the CC, it refuses to allow a box perpetual installation of Acrobat in this Adobe ID and b) it does not address the new Adobe ID #2 correctly, information if the end user is trapped in a vicious circle.
  Type of Support Adobe #2: key to press Windows and r at the same time to open the run window.
  Client: > may I know the exact name and version of the Adobe product on the error message that says not 'found subscription?
  Customer: I am now pressing R Windows
  Type of Support Adobe #2: customer, for a better understanding can you share the screen so that I can move forward and solve the issue?
  Type of Support Adobe #2: * question
  Customer: You have just asked me to Windows - R - which should not now be?
  Customer: by the way, I just spent an hour with the Adobe technical support now...
  Type of Support Adobe #2: key to press Windows and r at the same time to open the run window.
  Type of Support Adobe #2: Type drivers and press ENTER key.
  Customer: done
  Type of Support Adobe #2: file open etc.
  Customer: done
  Type of Support Adobe #2: hosts file opened in Notepad.
  Customer: done
  Type of Support Adobe #2: could you please paste the information into the file hosts for this chat window?
  Client: # Copyright (c) 1993-2009 Microsoft Corp. # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # This file contains the mappings of IP addresses to host names. Each entry # should be kept on an individual line. The IP # must be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one space of #. # Additionally, comments (such as these) may be inserted on lines # individual or follows the name of the computer that is designated by a symbol "#". # Example: # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client name resolution host # localhost is handled within DNS itself. # 127.0.0.1 localhost #: 1 localhost
  Type of Support Adobe #2: narrow host window files.
  Type of Support Adobe #2: could you please upload the screenshot that says not 'found subscription?
  Customer: But it should be noted that Adobe products communicate always fine with Adobe HQ to activate this network...
  Customer: Of course, but first of all I would like to know if the Hosts file has shown any error please
  Type of Support Adobe #2: customer number.
  Type of Support Adobe #2: I see that the hosts file is fine.
  Customer: Where can I download the page to? In fact, I see not the point to download because it is just text, without error code - but must do so if you wish.
  Type of Support Adobe #2: download the file on this chat pod.
  Client: Guy of Support Adobe #2, I think I know what the solution is (probably). First you must tell me one) how to completely uninstall Acrobat on this PC, including wiping etc., hidden registry entries then b) you must delete this serial number of [email protected] Adobe ID. I think that this then I will reinstall, but immediately to use the ID of [email protected] .
  Type of Support Adobe #2: customer, I'm going to share the screen and solve the problem, if you wish.
  Customer: Your file has been successfully downloaded: guy Support Adobe #2 01.JPG.
  Client: Here's img
  Type of Support Adobe #2: I'm going to come and share the screen, and solve the problem, if you want
  Customer: I don't want to lose another hour if you are not sure of the solution - what measures do you propose to do if I share the screen with you please?
  Type of Support Adobe #2: I see you are trying to activate Acrobat Pro and Acrobat Standard.
  Customer: I type the serial number OF THE BOX that says "Adobe Acrobat STANDARD DC' - product number 65257671 - in very big letters
  Type of Support Adobe #2: I know where you downloaded Acrobat Standard DC?
  Client: and I just googled this SKU and it is without any DOUBT Standard.
  Client: > may I know where did you downloaded Acrobat Standard DC?
  Customer: How exactly would I downloaded Acrobat Standard DC cardboard box? I think that only Adobe technology beam carrier Star Trek have not yet...
  Client: Guy of Support Adobe #2, you should know that this entire transcript will be posted on adobe.com, then you may want this degrades to the staff member. Either way, I'm sure that it's probably not your fault and you are simply not given enough training - despite the costs saved by Adobe using non-European support staff.
  Type of Support Adobe #2: customer, I understand your concern and question is originally due to conflicts of Adobe ID.
  Type of Support Adobe #2: I'll give you a simple job to fix this.
  Type of Support Adobe #2: Please follow the steps.
  Type of Support Adobe #2: Navigate to C:\Program Files (x 86) \Common Files\Adobe.
  Type of Support Adobe #2: open file SLCache.
  Customer: I think that the licensing system (for some reason any) Adobe got confused when I entered my Adobe ID of origin ([email protected]) and think I'm trying to register a third use of Adobe Acrobat Pro - when in fact, I'm trying simply to purchase and register a NEW box of Adobe Acrobat Standard. I suspect some third-rate programmer did not realize that a person might want to buy two different copies of Adobe Acrobat and therefore has not coded licenses for this situation...
  Client: Make your steps now...
  Type of Support Adobe #2: remove all files and folders in the SLCache folder.
  Customer: done
  Type of Support Adobe #2: key to press Windows and r at the same time to open the run window.
  Type of Support Adobe #2: Type % programdata and press ENTER key.
  Customer: done
  Type of Support Adobe #2: Adobe Open and Open SLStore file folder.
  Customer: done
  Type of Support Adobe #2: remove all files and folders in the SLStore folder.
  Customer: done
  Type of Support Adobe #2: launch Acrobat Standard DC.
  Client: Fact - now requires Sign In. I will do with the new ([email protected]) Adobe ID, right?
  Type of Support Adobe #2: Yes please.
  Customer: Oh, actually it already shows that ID - so must enter the password
  Type of Support Adobe #2: Yes please.
  Client: Chose the license this software and now enter the serial number (NEW!)
  Adobe #2 Support type: Okay.
  Customer: Okay, so this seems to have worked, thank you. I don't know if Adobe U.S. listen to the comments of workers (that they don't seem to listen to the customer feedback...), but there is clearly a problem of license here. In other words, I bought one under CC, yet when I tried to use the same Adobe ID to install a NEW BOX of Acrobat Standard DC version, he refused to let me activate - saying that I had already used for many licenses for this product. It's NOTHING to do with the local files on the PC, to do with the authorization of back-end systems. Maybe you could give this feedback?
  Customer: I should have added that the new Acrobat STandard was on a machine that had no installed cc...
  Adobe #2 Support Guy: customer, I understand your concern.
  Type of Support Adobe #2: I see that you bought the subscription under Adobe ID [email protected] and activated on 2 devices.
  Customer: I see that you bought the subscription under Adobe ID [email protected] and activated on 2 devices.< -="" which="" subscription="" are="" you="" referring="">
  Type of Support Adobe #2: when you try to activate CC apps on third system you get an error like "you disconnect all devices.
  Customer:-what subscription are you referring?
  Type of Support Adobe #2: Creative Cloud subscription.
  Type of Support Adobe #2: is that correct?
  Customer: Do you see the logical flaw here? Yes, I bought a sub CC under my main AdobeID and installed on a main PC and a laptop backup (which is quite legitimate). However, like many people, I use more than one PC - so I bought DC Acrobat (and a different version to CC, which is Standard) and installed on a new PC, with a perpetual license serial number. BUT the Adobe licensing system is clearly wrong and does not realize that the perpetual license has NOTHING to DO WITH my sub CC. ERGO, Adobe needs to solve the problem. Or do you see a any error in the argument above?
  Type of Support Adobe #2: customer,.
  Type of Support Adobe #2: products Adobe can be installed and activated on 2 systems but cannot be used at the same time.
  Type of Support Adobe #2: when you try to sign third system, you get an error that says "you disconnect all devices.
  Type of Support Adobe #2: when you click Sign out me all devices you can go ahead and sign to 2 devices.
  Client: > Products Adobe can be installed and activated on 2 systems but cannot be used at the same time.< -="" adobe="" support="" guy="" #2,="" how="" many="" systems="" do="" you="" think="" that="" the="" boxed="" product="" i="" have="" just="" purchased="" (acrobat="" standard="" dc,="" serial="" number="" beginning="" 1016-...)="" has="" been="" installed="" and="" activated="">
  Customer: I think it should be clear from our conversation, but if not let me know
  Type of Support Adobe #2: when you use the Adobe ID [email protected] it detects the subscription product base and serial number based product.
  Type of Support Adobe #2: * when you use the Adobe ID [email protected] it detects the product base subscription and no serial number based product.
  Client: Type Adobe #2 Support, systems how do you think that the boxed product I bought (Acrobat Standard DC, serial number starting 1016-...) has been installed and activated on? s ' please let me know your understanding...
  Type of Support Adobe #2: customer, are you able to activate Acrobat Standard?
  Client: > when you use the Adobe ID [email protected] it detects the product base subscription and no serial number based product.< -="" there="" is="" no="" subscription="" based="" product="" (i.e.="" cc)="" on="" this="">
  Client: > customer, are you able to activate Acrobat Standard?< -="" i="" think="" that="" "ok,="" so="" that="" seems="" to="" have="" worked,="" thank="" you."="" probably="" means="" i="" have...="" and="" i="" can="" see="" you="" are="" keen="" to="" end="" the="" chat.="" i="" am="" sure="" this="" session="" has="" been="" as="" painful="" for="" you="" as="" it="" has="" been="" for="" me,="" and="" i="" am="" genuinely="" sorry="" that="" the="" company="" that="" employs="" you="" does="" not="" show="" you="" and="" your="" colleagues="" the="" necessary="" respect="" by="" giving="" full="" and="" complete="" training.="" have="" a="" good="">
  Customer: you can close the session now
  Type of Support Adobe #2: wish you the same.
  Type of Support Adobe #2: I'm sorry if you felt like that.
  Type of Support Adobe #2: If you want more information, I can help you with that.
  Client: Guy of Support Adobe #2, wo/man cannot do too good a job than the tools it comes with. Adobe clearly do provide all the tools and training necessary. That reflects badly on an American company big and rich, but not necessarily on you and your colleagues.
  Customer: you can close the session now
  Type of Support Adobe #2: is there anything else I can help you?
  Customer: No thanks, you can close the session
  Type of Support Adobe #2: you're welcome.
  Type of Support Adobe #2: please contact Adobe. Good bye.

• Re: Satellite L450D - 13 X - driver installation

  OK, so I'm desperately needing help.
  I did a clean install of windows 7 on my laptop, I tried to re - install drivers, but it must be done in a special way because many things are not working at the moment. Especially my wifi does not work I can only connect to the Internet via an ethernet cable, which is an absolute nightmare.
  someone please help. I'm a newbie to techno, so a guide step by step would be really useful.

  Thank you

  Hello

  Here is the order of the proper installation for your laptop:
  Windows7
  TOSHIBA Extended Tiles for Windows Mobility Center
  TOSHIBA Assist
  Realtek LAN Driver
  TOSHIBA Network Device ID registry tool
  AMD display driver
  TOSHIBA supervisor password utility
  TOSHIBA HW utility
  TOSHIBA Flash Cards support utility
  TOSHIBA Value Added Package
  Realtek Audio Driver
  Synaptics Touch Pad Driver
  or
  ALPS Pointing Device Driver
  Bluetooth Stack for Windows by Toshiba
  Realtek card reader
  TOSHIBA SD utilities
  TOSHIBA software modem
  TOSHIBA Software Modem region Select utility
  Wireless LAN driver
  ConfigFree
  TOSHIBA Web Camera Application
  TOSHIBA face recognition
  TOSHIBA HDD_SSD alert
  TOSHIBA eco Utility
  TOSHIBA Service Station
  TOSHIBA PC Health Monitor

  Please check this list and install missing stuff. In the worst case reinstall Win7 and continue the installation following this list.
  Please post comments.

• When the download or installation of SQL update KB970892 on the Site to update, I get error 0x737D. I have Windows XP Professional Service Pack 3__

  When the download or installation of SQL update KB970892 on the Site to update, I get error 0x737D. I have Windows XP Professional Service Pack 3. I don't know how to solve this problem. Thank you.

  Hi torito63,

  Error 0X737D while updating Windows means that a previous update of Microsoft SQL server does not complete the installation.

  To complete the installation, follow the steps below:

  1. open programs and features by clicking on the Start button, clicking Control Panel, click programs, and then clicking programs and features.

  2. Select Microsoft SQL Server 2005 and then click on edit.

   3. from currently installed programs, select Microsoft SQL Server 2005 and then click on edit.

   4. in the selection of the components, select database engine and then click Next.

   5. in the maintenance of function, select database engine and then click Next.

   6. in the installation of Microsoft SQL Server 2005, click Next.

   7. in the System Configuration check, click Next.

   8. change or remove an Instance, click on complete the suspended installation.

   9. by error and usage report settings, click Next.

   10. in the ready to update, click on install.

   11. in the course of a configuration, click Next.

   12. click on finish.

   For more information, read the messages in the thread titled I get the 737D error code when you try to install the update for SQL Server 2005 Service Pack 3 (KB970892) security. Any suggestions or should I not worry about installing this?

  http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/40db346c-6439-4484-9589-c78b326f5056/

  Check if it works for you. Post back and we do know.

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think

• Bug from Microsoft which blocks the installation of McAfee Security Suite

  Verizon and McAfee tec support worked with a problem on my pc, it just got a new hard drive and a new installation of XP installed, not to mention the 200 updates, including service packs 1,2,3. I never had no problems installing or running the McAfee products until 17 days ago. Between myself, McAfee and Verizon tec support, McAfee Security Suite has been reloaded 48 times. During each load, not an error or warning appears, the hard drive acts like it is written for and downloads are all successful, when you close the installation following the instructions once the installation completes, it not there no trace of McAfee on the hard drive accept for some temporary files and some registry entries.

  After the last attempt to McAfee to install a new problem exists, during the verification of your license and your password, bothe the name and the password are incorrect. I have 2 other PC running XP both have Security Suite installed on them and they would be well if the bug was introduced as reciently like 2 months ago, some first encrypted in Microsoft updates, I discovered that more then a thousand other people have this problem.

  We used highly som software sofisicated of security registry and found no bugs, we used as several other safety analysis software on this pc and found nothing so it's new and directly to McAfee as other security software, for example. Norton, work very well. I would suggest to Microsoft to go threw your online updates and find a worm attached to one or more updates that activates this question. I have went up to now download the setup of each update of Microsoft and ran an individual scan on each update but nothing has been found that is why I really think it's the combination code through a number of updates that creates this bug and bring it to life.

  Only Microsoft has all the updates with the original code, they must go threw each update and find the configurations added / changed on their updates to resolve this problem, I would muself, but I'm not entittled to access the database of Microsoft where the original code was stored and compare it to the code distributed by Microsof'ts 'SECURE UPDATE DATABASE ".

  DOES ANYONE HAVE A LIST OF A LINK THAT HAS MICROSOFT WHO CAN RUN A SCAN ON THEIR SOFTWARE FOR ERRORS LIKE NO OTHER SECURITY SOFTWARE DETECTS MICROSOF'TS UPDATES THAT ARE CURRENTLY ON THE WEB NEXT TO THE ORIGINAL SOFTWARE SAVED ILS?

  Hi Paul,.

  You can post your suggestions/comments about the same on the Microsoft Connect Web site.

  Microsoft products accepting Bugs and Suggestions | Microsoft Connect

• Cannot install Trend Micro 2012, receive error message: "your computer meets all the installation requirements, so Setup must stop."

  Original title: Problems installing Trend Micro 2012

  Tried to install Trend micro on my laptop, and towards the end of this way the message; "Your computer meets all the installation requirements, so the installer must stop." appeared. He then read "Windows update," I clicked on the link and also called microsoft who gave me the link updates from SP1 to SP2. I did (ran for almost 2 hours!) and recorded. I then checked the edition of windows under system and it has not saved the update even if it is registered and installed to my files. Tried to do the foregoing twice, still the same problem. Rang Dell and they sought to find an answer to the problem, but did everything they could. Still no answer to the problem after all. I have Windows Vista Home Basic as my operating system and installed Trend micro in the past with no problems. (Not sure if the following has nothing to do with it, but thought it might be useful a mention). I changed to Microsoft Office 2007, which has already been installed on my laptop for Office 2003, because I found it difficult from the laptop to the desktop and I didn't really want to pay for the upgrade of my office, if I didn't need it.

  Hello

  You need to install Trend Micro Titanium 2012 Vista SP2 or later version

  See this: http://support.antivirus.co.UK/trendmicro/kbresolution.jsp?Hmid=53756&ServiceId=51&ApplicationId=345

  I suggest you follow these methods and check.

  Determine if SP2 has been installed or not?

  To see if the update has been installed, review the installation history

  To view the history of installation, follow these steps:

  a. click Start, point to all programsand then click Windows Update or Microsoft Update.

  b. click view update history.

  c. find the latest entry for the specific update.

  d. If the entry shows the success in the status column, the update has been installed. If it says pending in the status column, the update is not installed.

  Post back with the history state of Windows update, mistakes, if there is.

  If the update is successful, if it does not show in system properties run System File Checker tool.

  To do this, follow the steps in this link:

  Follow the steps in this link: http://support.Microsoft.com/kb/929833

  In the meantime, you can check this link for the required components, that you must take to install the Vista SP2. Learn how to install Windows Vista Service Pack 2 (SP2)

  http://Windows.Microsoft.com/is-is/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

  Also these return these items:

  Troubleshoot installing or uninstalling programs

  http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-installing-or-uninstalling-programs

  How to solve problems when you install or uninstall programs on a Windows computer

  http://support.microsoft.com/kb/2438651

  I hope this helps!

• KB2530548 installation doesn't have a 8007371C error code

  I tried a few weeks install the KB2530548 update but it failed several times with an error 8007371 C code.  I'm using 32 bit Vista Home Premium, Service pack 2.  This also seems to prevent the installation of IE 9.  This is getting tiring.  Help, please.

  David

  I'm ready to do a re - format and reinstall.  It seems to me, however, I had trouble finding how to reformat the hard drive the last time I tried to do it for Vista.  Any suggestions?
  David

  PEd a Windows repair installation

  Run a repair installation will restore the current installation of Windows to the version of the installation DVD. It also requires the installation of all the updates that are not included on the installation DVD.

  Note Run a repair installation will not damage files and applications that are currently installed on your computer.

  To perform a repair of Windows 7 installation, follow these steps:

  Close all running applications.

  Insert the Windows 7 into the DVD drive of the computer.

  In the settings window, click install now.

  Note If Windows does not automatically detect the DVD, follow these steps:

  Click Startand type Drive: \setup.exe in the box start the search .

  Note The placeholder drive is the drive letter of the computer's DVD.

  In the list of programs , click Setup.exe.

  In the settings window, click install now.

  Click connect to get the latest updates for installation (recommended).

  Type the CD key if you are prompted to do so.

  Select the operating system 'Windows Installer' page that you want to level or on-site.

  Click Yes to accept the Microsoft software license agreement.

  On the type of installation do you want? screen, click upgrade.

  When the installation is complete, restart your computer and try again to install updates.

  07/15 / 1110:43:16

• After uninstalling printer Windows Installer and Microsoft Office error "this update package not could be opened"

  Original title: Windows Installer and Microsoft Office problems after you have uninstalled the printer

  I tried to install more than one printer, a HP Photosmart C4280 by downloading the drivers and updates on the HP site. I uninstalled the printer after it failed to scan a document and I had no more use for it. Then the trouble started. When I tried to open some programs (iTunes, Skype, etc.) for the first time after the uninstall of the printer, a window "Windows Installer" popped up. After you have configured Windows Installer, the program would open normally. However, when I try to open any Microsoft Office programs (Word, Excel, etc.), Windows Installer appears, but it turns into a window that reads:
  "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package. »

  Microsoft Office programs are open at all, and I desperately need my programs of Microsoft Office to work even faster. I would appreciate it if Windows Installer will stop trying to configure when I open a program also. Can someone help me please?

  Hi Jennifer7,

  It is sufficient to indicate the complete error message you receive.

  Method 1: To solve the problem of Windows Installer, follow the steps

  http://support.Microsoft.com/kb/2438651#reso1

  Method 2: Follow the steps mentioned in the article below which addresses Office question

  You receive an error message when you try to install or run an Office program: "this patch package could not be opened" or "" the installation source for the product is not available".

  http://support.Microsoft.com/kb/932857

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
  How to back up and restore the registry in Windows

  If the question of the Office has not changed, you can post your request in the Office forums for more specialized help.

  Office forums

  http://answers.Microsoft.com/en-us/Office/Forum/office_install?page=1

• Where can I get a simple exe to install for my subscription to Photoshop?

  I just need to know where to find an executable installer for my subscription to Photoshop. When I go to download it, it always directs the creative cloud program. I just put the file to install it on my computer, install and connect via Photoshop without the creative cloud program.

  The computer on that I want does not have a sufficient connection to download Photoshop so I need to copy it to. I can connect with her but not to download it all.

  Try here.

  Update Adobe Photoshop

• Lightroom update - local installation vs CC

  Hello

  I bought LR 6 as a local of perpetual installation on my PC Win. I'm not so fond of cloud and subscription of its use in general.

  When I click on the button update, the menu creative cloud appears and offers an update of Lightroom CC (2015).

  I'm totally confused by the present.

  (a) what will be installed so click on 'update '?

  (b) this update change my local/perpetual installation in a facility of cloud?

  (c) does it change my perpetual LR6 installation to a subscription model?

  Who can help?

  Thank you

  (a) what will be installed so click on 'update '?

  It wil update of Lightroom 6.5 (with the latest updates)

  (b) this update change my local/perpetual installation in a facility of cloud?

  NO.

  (c) does it change my perpetual LR6 installation to a subscription model?

  NO.

  I agree the name is a bit confusing, for more details: How to convert a trial of Lightroom Lightroom 6 CC , it of the opposite but explains the start screen double product based on the license you have.

  Differences: compare your Options: the differences between Lightroom 6 vs CC | ProDesignTools

• Subscription has expired, but he is not?  CC for teams

  Hello

  When you try to start and cs6 or CC version of adobe software, told me the following:

  Subscription expired
  You have more access to creative cloud. Please contact your administrator to renew your membership and continue to use creative cloud

  I talked to my admin and looked at the console of team management, and I have a valid license that does not expire for 10-11 months.

  I searched here and already tried the following:

  • Logging out and back in
  • restart the computer
  • removal of the opm.db
  • disabled my CC account for console teams and reactivated it.

  I need help with this resolved...

  Thank you

  Don't know what support should do, like the NEVER called or sent me as a two different partners promised to...

  I tried a few days after the post #3, and it started working again.  It was a little less 3 weeks without CC adobe software.

  Good luck to anyone who has this from happening, wish I could share what needed to be fixed, but Adobe support refuses to keep their promises and email or call when the element is fixed.

  Best I can deduce that happened

  "You have been assigned a new license, but that is not yet removed for that I need to make a request to the dedicated team"

  "Alright I forwards the request to the relevant team to release your email address for the subscription cancelled.
  the thing is the subscription has been renewed and your Admin has reassigned the license you before removing the old account
  "I'll try to remove the subscription cancelled the account.

• EBS installation rhel 4

  Hi everyone can all give me metalink id or any refrnce for the installation of EBS 11.2.5.10 on rhel 4

  Hello

  First, make sure that the operating system complies with the Note 316365.1 : "Oracle Applications version 11.5.10.2 Maintenance Pack Instructions of Installation.

  If you are upgrading an existing system version 11i Oracle applications 11.5.10.2 version follow Note 316365.1 : "Oracle Applications version 11.5.10.2 Maintenance Pack Instructions of Installation.

  For a new installation follow "Installation Oracle Applications: A Guide for the quick install ' available from URL: http://docs.oracle.com/cd/B25284_01/current/html/docset.html

  Best regards, den Otter Carlo

• Instalation Acrobat Pro XI month subscription problems, redirects to the evaluation version (which was before uninstaled)

  Hello world

  
  I have a problem with the installation of the Adobe Pro XI on my computer. I subscribed via cloud.adobe.com to a subscription to the month and paid Friday, July 18.

  A few months ago, I installed a trial version of Pro XI, which I uninstalled it before running the .exe of cloud.adobe.com. After the executable .exe 100% works, I try to access the app and I'm literally redirected to the Trial version window, which I was informed that, of course, expired a few months ago.

  I can't understand how to install the app, I don't have a serial number in my account, which may be a month - to-subscription month.

  I tried to contact by phone, according to the order confirmation email, but the phone number is not functional.

  Can you please advise on this problem with the installation of the subscription of the month at Adobe Pro XI I meet?

  Many thanks in advance,

  Alina

  There is one thing that you must understand to solve this problem. The trial software is not a different software. The system is not confused about this software to run.

  Test software and the licensed software are just the unique software. What has happened is that he does not know your license, then she came to a trial. He has indicated to your license, and he should be back.

  Since you have a subscription, hope that you just have to connect (from the trial version) to recover your licensed version.

• See 4.5 SSL fails after installation of the certificate

  I have a problem after installation following the steps described in the VMWare KB (and a bunch of other places) a certificate is currently working on an assessment of view 4.5

  I set up the environment and everything worked without problems.  Then I installed a certificate using the keytool and the steps described above, ssl connections ceased to work.  The admin page would be just a moment and my client view (currently on trial with the OS X client) would also expire during an attempt of SSL connections.  I had previously enabled connections not secure so that both connections use http still operate.

  The only difference in my SSL import procedure, it's that I signed the certificate using our AD CA.  I imported the complete certificate chain as a .p7b file and keytool complained that he did not trust my CA, (I said yes to import in any case).

  After this issue, I even tried to go back to the original signed cert free by removing the key file and the file locked.config and SSL still does not work.

  Looking through the logs of the events on the server, there is no error SSL and the view admin page itself don't report problems with the server.

  The only other reference to a similar problem, I have seen on this subject is another post on the forums, but it appers that issue was because the server was also the Wyse report server running on this issue, my server is running anything else that the display manager, I do not use a security server just one server.

  Hello

  > I had previously enabled connections not secure so that both connections use http still operate.

  The option ' require SSL for client connections and Administrator display: "is common for the customer and Admin UI connections.

  Because you have disabled this option, only the connections non - ssl will work for both.

  Connect to youyr Admin UI by using http://serverfqdn/admin/ and enable this setting and restart the login server.

  -Noble