Installation of a copy bought from windows XP and it won't let me activiate the software

I recently got an old PC from office and installed a copy of windows xp that we must leave a laptop that we no longer use.  He worked for a while, but now boots up to activation screen - I tried to follow the instructions by calling the license ID and the computer operator told me that the product could not be activated and I was told to go to microsoft.ga.com - this brings me to the microsoft store.  The copy of xp I am trying to activate is XP Home SP2 since 2004.  It came preinstalled on a Compaq laptop.  How can I get it to activate?

It came preinstalled on a Compaq laptop.  How can I get it to activate?

You can not. Windows OEM preload - it can not be moved to another machine. If you find my answer helpful, please click the button "Vote as helpful"! Thank you!
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