Installation of digital film on Kindle

I'm trying to load a digital copy of a movie on an external device (Kindle and iPad) via Media Player.  After entering the unlock code for the movie, we headed to install the upgrade of windows media.  However does not activate the button to start the upgrade.  I have ensureed that enabled multimedia security protected to allow.  Beyond that, I'm puzzled.  Help!

Hello

I understand from the description of the issue that you are not able to load a digital copy of a movie on the Kindle. I'll be happy to help you with this problem.

(1) you receive an error message when you try to upgrade Windows Media?

(2) have you made changes on the computer before this problem?

I suggest you to follow the steps from the link and check if it helps.

Set up a device to sync in Windows Media Player

http://Windows.Microsoft.com/en-us/Windows7/set-up-a-device-to-sync-in-Windows-Media-Player

I hope this helps. Try the steps from the link above and get back to us for assistance. We will be happy to help you.

Tags: Windows

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