Installation of DirectX 9 .0c always fails on Windows 7
As mentioned in the title, I see always the DirectX 9 c install package fails, citing merely 'an internal system error has occurred."
Operating system is Windows 7, 64-bit, with DX9 installed from:
http://download.Microsoft.com/download/1/7/1/1718CCC4-6315-4D8E-9543-8E28A4E18C4C/dxwebsetup.exe
DXError.log contains:
--------------------
[03/01/10 20:09:12] module: dxupdate (Sep 4 2009), file: dxupdate.cpp, line: 5725, function: DirectXUpdateInstallPlugIn
Has no API: SetupIterateCabinet()
Error: (5) - access is denied.
Impossible to browse C:\Windows\system32\DirectX\WebSetup\Jun2006_XACT_x64.cab. The file is possibly corrupted.
--------------------
[03/01/10 20:09:12] module: dsetup32 (Sep 4 2009), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
--------------------
[03/01/10 20:09:12] module: dsetup32 (Sep 4 2009), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
Alright - I was able to resolve myself:
Forefront Endpoint Protection (or one of the related services) was the blocker - seems it to lock or files corrupted, extracted from the MSI installation such that the installation will fail. The specific files that are locked or corrupted seems to vary, but the result is always the same. After removal of Forefront and try the DX9 installed again, the installation is successful.
Tags: Windows
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Content DXError.log the install:
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[19/01/10 18:40:02] module: dxupdate (Sep 4 2009), file: dxupdate.cpp, line: 6111, function: CFusion::CFusionHas no API: LoadLibraryShim()
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[19/01/10 18:40:02] module: dsetup32 (Sep 4 2009), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugInDirectXUpdateInstallPlugIn() failed.
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Content of the file DirectX.log (relevant room downstairs):
19/01/10 18:40:02: dxupdate: -.
19/01/10 18:40:02: dxupdate: DirectXUpdateInstallPlugIn(): DXUPDATE_MANAGEDDX
19/01/10 18:40:02: dxupdate: DirectXUpdateInstallPlugIn(): verification of the Apr2006_MDX1_x86_Archive.cab...
19/01/10 18:40:02: dxupdate: DXCheckTrust(): D:\Users\Bryan\Desktop\temp\Apr2006_MDX1_x86_Archive.cab is approved.
19/01/10 18:40:02: dxupdate: cabin D:\Users\Bryan\AppData\Local\Temp\DX35BF.tmp\apr2006_mdx1_x86_archive.inf checked out file
19/01/10 18:40:02: dxupdate: DirectXUpdateGetSetupInformation(): Version of DirectX: 4.09.00.0904.0
19/01/10 18:40:02: dxupdate: CheckDependency(): no dependency.
19/01/10 18:40:02: dxupdate: DirectXUpdateGetSetupInformation(): Section [4.09.00.0904.0-4.09.00.0904.0_WinNT@64] is being installed.
19/01/10 18:40:02: dxupdate: CFusion::CFusion(): LoadLibraryShim() failed, error = 0 x 80070006.
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Any help is very appreciated! Thanks in advance.
Shalini,
Games DirectX 9 requires DirectX 9 dll. This is a common problem... see games like NeverWinter Nights 2, which cannot be run on Windows 7 unless DirectX9 is installed (even if, Yes, Windows 7 comes with DirectX 11). Mass Effect is one of those games that requires DX9 DLL files, and it does not run.
It seems that the problem had to do with the missing system files... SFC/scannow revealed several missing files that could not be replaced. Most of them appeared related to .net Framework... I think it's maybe because I installed .net 4.0 Beta 2 to try to get the Zune software running. However, I was forced to do a reinstall of Windows 7 to install DirectX 9 (which worked immediately after the new facility). No idea why this could cause problems with the installation of DirectX 9, but that's the best explanation I have right now.
Still, your point is not not possible to install DirectX 9 on Windows 7 is not correct. It is possible and necessary to run some games.
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