Installation of the muse error log.  Help?

I uninstalled all Adobe 6 applications using the Adobe Suite Cleaner Chrome.  I rebooted in safe mode on 64-bit Windows 8 System.  AAM and allows download of Muse, but it hangs during installation of 99%.

[2013-02 - 28:01:42:24] Setup starts with version 3.5.0.600 on Windows 8 x 86

[2013-02 - 28:01:42:24] Commandline is: - silent - eulaAccepted

[2013-02 - 28:01:42:24] runtime installed (3.6.0.5970) located in c:\Program Files (x 86) \Common Files\Adobe AIR

[2013-02 - 28:01:42:24] end of Setup with exit code 0

[2013-02 - 28:01:42:25] boot program starts with the 3.4.0.2540 on Win x 86 version

[2013-02 - 28:01:42:25] runtime installed (3.6.0.5970) located in c:\Program Files (x 86) \Common Files\Adobe AIR

[2013-02 - 28:01:42:25] launching subprocesses with command line "Adobe AIR Application Installer.exe" - silent - eulaAccepted-location "C:\Program Files (x 86) \Adobe"-programMenu "C:\Users\JOE-MI~1\AppData\Local\Temp\AIR80B3.tmp\Adobe Muse."

[2013-02 - 28:01:42:25] Application Installer start with version 3.6.0.5970 on Windows 8 x 86

[2013-02 - 28:01:42:25] Commandline is: - silent - eulaAccepted-location "C:\Program Files (x 86) \Adobe"-programMenu "C:\Users\JOE-MI~1\AppData\Local\Temp\AIR80B3.tmp\Adobe Muse."

[2013-02 - 28:01:42:25] runtime installed (3.6.0.5970) located in c:\Program Files (x 86) \Common Files\Adobe AIR

[2013-02 - 28:01:42:25] got an unexpected unrecoverable error while loading SWF: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" app: / Adobe AIR Application Installer.swf "errorID = 0"]

.

Post edited by: jmterry2014

Check out this forum and see if that helps. http://helpx.Adobe.com/Muse/topics.html

It seems to me that the is with the actual installation, it failed because of which you are facing these issues.

I recommended the removal of all CC of adobe applications by running the control panel uninstall program, and then run the Adobe cleaning tool to remove the remnants of the plant. Uninstall AAM as well by selecting the Option creation of cloud.

Once done, rename the folder OOBE, OOBE and ORIGINALLY from the slot location:

Mac: MAC HD/Library/Application Support/Adobe

Win: C:\Program Files (x 86) \Common Files\Adobe\

Restart the machine.

Download and install the latest version of Adobe Application Manager from the link below:

Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

Try to install the applications of CC and check if they throw very well.

Tags: Adobe

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