installation of the software of the printer for my printer in windows 8.1

My computer crashed and I need to do a factory restore I did successfully a few weeks before and when you are prompted in the installed updates Windows 8.1 (I was already on Windows 8.0). I installed all my software with success except the complete software and drivers for my HP Officejet 6500 e709n wireless. I downloaded this in 'download' for HP.com, no problem, however, when I try to run the program, I can't get to the extent where to extract the files. They extracted, but nothing happens after that. I looked on this website and generally in line, tried everything imaginable, but still no luck.

I can print but I cannot use the scanner and really this need.

I have since the pnp (Plug & play) for the printer is missing any ideas where I can find it.

Hi anotherangel

Sorry, it's so frustrating.

I have provided a few steps by which you can try to see if you can get the printer working on the Win 8.1.

Run all windows updates.

Here is a url to temporarily disable all the startup programs to see if one of them is causing problems.
http://winsupersite.com/Windows-8/Windows-8-tip-manage-startup-applications

You must follow the same steps to enable all again when you have finished the installation and testing of the printer.

Here is a document to restart the spooler to print on 8 to win.
http://www.Samsung.com/us/support/howtoguide/N0000192/9811/116618

When running the installation right-click on the installation and run as administrator.

I am including a document for the progress bar on the Software Installation stops or stalls.

http://support.HP.com/us-en/document/c00836418

Let me know if it helps.

Tags: HP Printers

Similar Questions

Maybe you are looking for

  • ThinkPad Tablet: Display activates / deactivates all few seconds in standby mode

    Hello I just bought the new Lenovo Tablet (18382DG). FW version is A310_02_0024_0065_WE, kernel 2.6.36.3. The problem: if I go into sleep mode (short click powerbutton) the screen turns off a few seconds. But after a while (3 to 10 seconds) it lights

  • User accounts and administrator

    I have re-installed Windows XP Prof and created a 'User' account to use on a daily basis. The majority of the programs installed, but both programs are not installed (However, their setup.exe files are in the right folder). By installing programs aga

  • X 301 built-in camera problem

    The webcam on my x 301 refuses to work. Whenever I try to use it, there is no green light, and when a screenshot is taken, it appears all black. The work of micro / audio, but not the camera. I did everything I could to make it work, but nothing has

  • Ping 127.0.0.1 fails on Windows Vista

    On my Packard Bell EasyNote AJ300 with Vista Home Basic SP2 Italian my network connection is always in a State of "local." Same problem wireless and wired connections. I have disabled TCP/IPv6, 6to4 adapters, isatap interfaces and teredo tunnels, I u

  • Weird question about users of hotsync

    Hello! I just got my palm centro yesterday. I bought from bestbuy online. I installed the cd on my computer and synced my centro to my computer... No problem.. but... It shows me as a user (that I added on my phone) and it shows another user that I h