Installation problem - not recognised as an administrator!

I try to install my printer hardware, and I get an error message that I am not the administrator. But I AM the administrator! I double checked that I am, and I'm, well, there aren't even any other accounts on this laptop.

What should I do?

Assuming that it is the all-in-one printer, HP Officejet 6310 and not the portable printer all-in-one HP Officejet 6310xi...

Visit here and download the complete software package, save it on your computer where you can locate.  Locate the when done and do a right click on it and "Run as Administrator".  It will extract and begin the installation.

Tags: Windows

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