Instant ink - registered but swapped printer under warranty before activation

Similar Questions

• Problem - has ink cartridge but no printing appears on the paper

  I have a printer of HP Deskjet 4200 all-in-one with a relatively new ink cartridge.  The printer prints white - nothing appears on my paper.  The last time I used the printer (with the same cartridges) was four months ago, and he was fine.  To my knowledge, nothing has changed (parameters, etc.).  I can't figure out how to get the printer to print anything.  I could go out and buy new cartridges, but ones I have is barely used, although only around the age of 6 months.  And the problem seems to be both color and black print (printer has two cartridges) - so I made me think that it would not be a cartridge problem.  Any suggestions on what I might try?  Thank you.

  It is possible that the print heads have become clogged due to sitting for so long unused.  Try to run the three cycles of cleaning of the Toolbox.  If it does not recover the printhead, then place 1 "of very hot water in a cup and watch the nozzles of cartridge in hot water for about five minutes.  When it comes gently dry the printhead on a wet cloth dry contacts of the cartridge, then reinstall the cartridges in the printer, and try another cleaning cycle.

• OfficeJet 5744: Instant ink sign broke the printer

  Finally got the time to plug my Officejet 5744.

  Signed for ink Hp moment and now the printer is useless! It will not print anything and it won't copy.

  It prints the test page until I signed up for instant ink and had the default printer to check next to it. Now, nada.

  Is not amused with the lack of support either. No cat and a few useless to call it only tells you to go the web. I already checked that, and it wasn't any help either.

  Fixed! Thank you Christina!

• I replaced the ink cartridges, but the printer still shows empty black cartridge. How can I reset?

  I have a HP Deskjet 3050 a - J611j all-in-one printer.  I use Mac OS 10.7 Lion.   I replaced the empty ink cartridges.  Now it shows the color cartridge is full, but still shows black cartridge empty.  Is it possible to reset it?

  Hi Shanmarie1103,

  If the cartridges are rebuilt you will not get a read out on the ink levels. You will need to use a new OEM cartridge with a new chip for the ink levels. Click on the links below for more information.

  The truth about remanufactured ink and toner cartridges

  Price of ink

  

• Photosmart A636 ink I but my printer does not print

  I received an error message stating cartridge jam I did the 3 cleaning level and printer still does not print.  Paper goes through like it's printing but fate HELP empty.

  Looks like you have narrowed it down.  If the followed the cartridge, a new problem should solve the problem.

• OfficeJet Pro 8170: Pending instant ink?

  Hello!
  
  CEN I hope help with this question. I bought my OfficeJet Pro 8170 steeplechase, finished the installation program and is enrolled in the InstantInk no problem. Connected HP says that my printer is online and ready to use, and it is registered to instant ink HP. However, on the printer itself, the display shows he still expects the Onlune Setup progress remaining to be done. It's me invites to go to hpinstantink.com, but I did it, and this site shows me that the recruitment is done so. I can't make the view on the change of printer and I can't turn it off - the printer comes repeatedly prompts to complete the installation even if I already did.

  I unplugged the printer and plugged in; Once the printer reconnected to my wireless network, he returned to offer me the options of 'Instant Ink HP no.' or 'Wait '.

  Any help that anyone can provide would be greatly appreciated!

  Is your printer the 8710 Officejet Pro I think the printer is working as my Officejet Pro 8620 - you can sign up for the moment of ink, but the subscription (and charges) will not start until you install one or more instant ink cartridges in the printer.  You should be able to say "No. HP Instant Ink" in the Setup and use installation cartridges until they are exhausted.  When the cartridges of configuration are exhausted, you can replace them with instant ink cartridges and your subscription will start.

  If you wish to contact instant ink HP people go to https://instantink.hpconnected.com/ and scroll down the page a bit.  There will be a link to the chat or telephone near the top right of the page

• Want 4520: directions to instant ink

  I joined instant ink.  The directions say to make sure that the printer is always online. However, when I turn off the printer completely, the wifi indicator disappears.  Is this to say that instant ink requires that the printer must always stay in 'sleep' mode and is never completely off?

  Hello
  
  Thank you for using the HP Forums.

  No, you can turn off the printer.

  Make sure you just as you have online at least once every few days, which would be sufficient for the instant ink work.

  Hope that helps!

• HP officejet pro: get instant ink

  How can I make instant ink to the new printer and remove the old printer

  Hello @mamawof4 and welcome to the Forums of HP!

  It would be better for you to call our service Cloud (1-855-785-2777) and they will be able to help you get your instant ink to your new printer

  I hope you have a nice day!

• Instant ink - can't register - HP staff please help!

  I'm in England and have a prepaid instant ink. I'm unable to register and use the code on my card, because as soon as I open a session, the default settings of the site to return to the United States and allow me to change the location. The code I have not is invalid on the site. US I peeked at the forum and posted on someone of another similar thread, but the proposed solution, who used a different email address with a UK domain name, did not.

  I am now at my wits end - I lost two evenings trying different solutions to get me registered, I sent a support request by email (response: telephone helpdesk) after 3calls with the helpdesk at great expense. Telephone assistance service was unable to connect to instant and promised ink team a reminder - guess what? He never came!

  I see on this forum, there was a gentleman who was also frustrated by this registration I - he had exactly the same questions. He was lucky and had a few interventions of mods on this site and it is now registered. So... pleeeeeaaassee can someone in HP help make me on instant ink program?

  Hello

  Unfortunately, it seems that your email you used to register with the instant the ink program got connected as a U.S. account and not UK, so the experience that you have received as described.

  The solution is to re - register with a new email address or Alternatively if you want to keep your existing e-mail address, I can send you a message private to gather a few details and working on re-configuration of your e-mail for account registered you for the service of the ink snapshot.

  By the way just to confirm the support, phone number is 0844 369 0369.

• Instant ink: printing of invoices for instant ink

  I was told I can print my invoices to instant ink in my home page activity tab but there is no optino to print, I also looked on the shipping & billing tab and is not there either, please help?

  Hello @swimkidz,

  Welcome to the HP support forums.

  I understand that you do not want to print an invoice for your instant account of ink.

  I would like to help.

  • First login to your instant account of ink.
  • Then select Printing history.
  • It will be on the current month, so select a previous month.
  • In the lower right corner, you should now see a button that says "view as PDF."
  • Click
  • Save/print

  If you have any other questions, feel free to ask.

• OfficeJet 6960/70: what happens to an instant ink printer if it is disabled during your vacation on?

  I was told that it's ok to disable a printer ink instamt for a few days, but what ahappens if your party for a few weeks or even longer? That affect how the moment of ink system works? I really don't see why it should, but I'm not adhering to instant ink until what I find. Thank you

  Hello

• printer Envy 5530: Instant ink page

  I got when I went to my Flash page of ink that he was telling me how many pages I print to this day and still, he says nothing, is there somewhere on the printer I get this info? Its been a few weeks, I have to wait longer? its not up to date?

  Hello @sassejan ,

  Welcome to the forums of HP.

  I understand that you fear that your instant ink account does not display the used pages.

  I would like to help.

  If you have not installed one of the welcome package ink cartridges, then the pages are not been saved.

  I mean, it's, you subscribed to instant ink but the program is not active.

  Ink does not get monitored and pages have not counted until the program is activated.

  If you have installed instant ink cartridges, you may have a communication problem.

  Simple network troubleshooting usually gets this problem.

  I can help you with this, but depending on how long the connection problem that has passed, this could lead to surpluses on the number of pages.

  So lets take a moment to see what you need to do.

  1 do you have instant cartridges installed in the printer?

  not - so don't worry about the number of pages until you do.

  Yes - tap web services (2) icon to see if there is a server connection error.

  

  Please contact our Cloud Services at 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Opening hours:

  Monday-Friday 08:00 - 23:00, sat 09:00 - 20:00 -
  Monday-Friday 07:00 - 22:00, Saturday 08:00-19:00 - CST
  Monday-Friday 06:00 - 21:00, Saturday 07:00-18:00 - MST
  Mon - Fri, 05:00-20:00, Saturday 06:00-17:00 - PST.

• HP Envy, printer all-in-one: printer, HP Envy all-in-one will not print after reinstalling instant ink program

  I have two printers, exactly the same thing, 5530 want all-in-one. One is in Arizona where I live part-time and we're in Oregon where I live part-time. I stopped instant Oregon printer ink when I went to AZ last November. I use instant ink program to AZ while there but she stopped this week when I went to Oregon. I tried to restart instantly ink, got an email that it was successful, but can not get all documents to print from laptop to the printer. Yesterday that it said unable to connect to the server and I chatted for two hours with HP on how to solve the problem. It will print the web now compatible congratulations sheet, but if you ask the computer to print, it circles repeatedly and it seems to wake up the printer at all.

  Now:

  1. If the printer is connected to your Mac via a USB cable, remove it.
  2. Close any programs you have open.
  3. Click the icon of your Apple system and print and Scan preferences.
  4. Hold down the CTRL key and click the icon of your printer on the left.
  5. Click on reset printing system.

  If you removed the USB cable, connect. Otherwise:

  1. Click the more in the lower left corner.
  2. Select your printer from the list.
  3. In the box titled use select your printer in the list.
  4. If you have an option to choose a name or location for the printer, enter a name such as Oregon. This should help you and your Mac to make the difference between your two printers later.
  5. Click on Add.

  Please let me know the results after following the above. If you can print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• How to determine if your print head is still under warranty.

  The type of print head you have will determine the type of warranty on it.  Only removable heads have a separate warranty from the printer, and not all printers have a print head.  Some printers print heads are part of the ink cartridge.  These printers are easy to identify because they use the black cartridges and colors, such as the printers of envy and the Officejet 4500 series.

  Printers with print heads have a separate for each color cartridge.  The print head can be removed either a lever on the right side of the cart (for printers where the ink lies on the transport, such as the Photosmart C310a), or by leaving the carriage will move to the left side of the printer and raise the tab that contains the print heads in (for printers where the ink is distinct from the transport such as the Officejet Pro 8500 A909a).  Once you know if the print head can be removed, go ahead and remove it.  Once this is done, follow the link below to find out if your print head is still under warranty or not.

  http://support.HP.com/us-en/document/c00206040

  Hope that helps.

• OfficeJet Pro 8620: How can I activate the message "connect the printer to HP Instant ink status update?

  Initially, I signed up for the connected HP program but had to stop when I lost my internet connection. Wi - Fi still works. I replaced my ink cartridges instant with no instant ink with new HP ink cartridges suitable. The printer works, but before each print job I have to walk over to the printer of the touch screen and press the 'OK' button to remove a warning message that States: "connect to a printer to update HP Ink Instant status.» How can I disable this message so that I can print without having to respond each time? In addition to replacing the original instant ink cartridges, I did it 'hard' printer restarts (with the switch market), tried to restore the factory settings via the touch screen system settings, turn off internet connectivity and disable all alert settings in the HP utility. Help!

  Hello @wepj,

  Welcome to the Forums of HP and thanks much for posting!

  I want to help you with the message that you get on your HP printer officejet Pro 8620 e-all-in-one to connect to the server of ink instant.

  What it sounds like, is that there have been pages printed since the last printer connected to the HP Ink Server instant. If you cancel your account AFTER the last connection of the printer to the internet, the printer have no idea that the account has been canceled.

  I recommend you contact our Cloud Services support at 1-855-785-2777 for assistance.

  I hope this helps!