HP Envy, printer all-in-one: printer, HP Envy all-in-one will not print after reinstalling instant ink program

I have two printers, exactly the same thing, 5530 want all-in-one. One is in Arizona where I live part-time and we're in Oregon where I live part-time. I stopped instant Oregon printer ink when I went to AZ last November. I use instant ink program to AZ while there but she stopped this week when I went to Oregon. I tried to restart instantly ink, got an email that it was successful, but can not get all documents to print from laptop to the printer. Yesterday that it said unable to connect to the server and I chatted for two hours with HP on how to solve the problem. It will print the web now compatible congratulations sheet, but if you ask the computer to print, it circles repeatedly and it seems to wake up the printer at all.

Now:

  1. If the printer is connected to your Mac via a USB cable, remove it.
  2. Close any programs you have open.
  3. Click the icon of your Apple system and print and Scan preferences.
  4. Hold down the CTRL key and click the icon of your printer on the left.
  5. Click on reset printing system.

If you removed the USB cable, connect. Otherwise:

  1. Click the more in the lower left corner.
  2. Select your printer from the list.
  3. In the box titled use select your printer in the list.
  4. If you have an option to choose a name or location for the printer, enter a name such as Oregon. This should help you and your Mac to make the difference between your two printers later.
  5. Click on Add.

Please let me know the results after following the above. If you can print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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