Internal microphone will turn not on/stopped working... help

OK... so The Interal Mic has stopped working - it will not record audio in videos or recordings. It is not the PC speakers because they work perfectly. The internal MIC is on & I also never used any other USB Mic.  Another thing, I tried Mic TROUBLESHOOTING - no problem was detected.  There also, the Mic light (red) when the Mic works does not turn on either.

I sometimes wiped the computer area webcam & mic with a not-very - wet cloth could... which might have damaged it?  I bought this laptop - about 2 years ago and it stopped working for a few months.

@DarkestMidnight ,

Hello and thanks for posting back with this information.  Yes, it's perfect.

So what you may have been a problem here is that the internal MIC is connected with the webcam.

A lot of times on computers cell phones because of the way the cable is routed through the readjusted screen, they can be removed when you close the screen causing it to loosen it enough to make the microphone to fail.

Here is a link to the maintenance and care guide.  It will show you how to access the cable to make sure that the connection is still strong.

Maintenance and Service Guide

This is a video that shows how to replace the screen, and you can use this to access the connection of the webcam and the microphone.

HP Pavilion Notebook replacement screen procedure G7

I would like to know how this goes for you.

Thanks again for posting and have a great day.

Tags: Notebooks

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